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Customer Service Sales

Location:
Oklahoma City, OK
Posted:
December 19, 2014

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Resume:

SONYA SMITH

**** ***** ****** **., *********, OK 73065

Phone: 405-***-****

E-mail: acg3qz@r.postjobfree.com

PROFESSIONAL PROFILE

Detail-oriented and quality-focused professional with documented success in sales and customer service

environments seeking career advancement opportunities with a dynamic healthcare firm.

Able to sustain patient confidentiality by adhering to the guidelines designed by HIPAA.

Keen ability to meet deadlines, prioritize workload and manage time in fast-paced environments.

Personable, organized, efficient teammate and team leader.

Self-motivated problem-solver, well versed in computers and new technology.

KEY MEDICAL QUALIFICATIONS

Knowledge of Top 200 Brand/Generic Drugs • Anatomy & Physiology • Pharmacy Technician Practicum

Supply, Inventory & Data Entry • OSHA • HIPAA Compliance • Pharmacy Law & Ethics • HIV/AIDS

Pharmacy Technician • Pharmaceutical Calculations • Basic Math • Medical Terminology (RX Sig Codes)

Aseptic Techniques • MEDISOFT proprietary software • Skills Computer Applications in Pharmacy

Medication Laws, Standards & Regulations • Commonly Used Medications • Record Maintenance

Compounding • Use of Pharmaceutical References • Essentials of Pathophysiology • CPR/BLS

Pharmacology • Drug & Dosage Interaction • Institutional/Community Pharmacy Operations

EDUCATION

Ultimate Medical Academy - Tampa, FL

Pharmacy Technician Diploma Expected – Oct, 2012

Courses included: Pharmacy Technician Fundamentals & Computer Applications, Pharmacology and Sterile

Products, HIV/AIDS, Anatomy and Physiology, Pathophysiology I, Pharmaceutical Calculations,

Pathophysiology II, Drug/Dosage Interaction, Pharmacy Law and Ethics and Community and Institutional

Pharmacy.

PROFESSIONAL WORK HISTORY

Rue 21 – Moore, OK 2009 - 2010

Aeropostale – Norman, OK 2007- 2008

Aldo Shoes – Oklahoma City, OK 2005- 2007

Assistant Manager

Managed a team crew of multiple sales associates, created schedules and planned floor sets in

accordance with company guidelines.

Reached sales quotas on a monthly basis, processed all paperwork, assisted with store openings and

made bank deposits.

Assisted in the creation of a positive customer experience that included pro-active interactions and

immediate resolutions to customer issues.

Shared overall responsibilities for setting, monitoring and driving sales goals.

Helped to recruit, interview, hire, develop and coach store employees.

Ensured proper cash controls and loss prevention procedures were in place and followed.

Maintained store cleanliness and organization.



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