SONYA SMITH
**** ***** ****** **., *********, OK 73065
Phone: 405-***-****
E-mail: acg3qz@r.postjobfree.com
PROFESSIONAL PROFILE
Detail-oriented and quality-focused professional with documented success in sales and customer service
environments seeking career advancement opportunities with a dynamic healthcare firm.
Able to sustain patient confidentiality by adhering to the guidelines designed by HIPAA.
Keen ability to meet deadlines, prioritize workload and manage time in fast-paced environments.
Personable, organized, efficient teammate and team leader.
Self-motivated problem-solver, well versed in computers and new technology.
KEY MEDICAL QUALIFICATIONS
Knowledge of Top 200 Brand/Generic Drugs • Anatomy & Physiology • Pharmacy Technician Practicum
Supply, Inventory & Data Entry • OSHA • HIPAA Compliance • Pharmacy Law & Ethics • HIV/AIDS
Pharmacy Technician • Pharmaceutical Calculations • Basic Math • Medical Terminology (RX Sig Codes)
Aseptic Techniques • MEDISOFT proprietary software • Skills Computer Applications in Pharmacy
Medication Laws, Standards & Regulations • Commonly Used Medications • Record Maintenance
Compounding • Use of Pharmaceutical References • Essentials of Pathophysiology • CPR/BLS
Pharmacology • Drug & Dosage Interaction • Institutional/Community Pharmacy Operations
EDUCATION
Ultimate Medical Academy - Tampa, FL
Pharmacy Technician Diploma Expected – Oct, 2012
Courses included: Pharmacy Technician Fundamentals & Computer Applications, Pharmacology and Sterile
Products, HIV/AIDS, Anatomy and Physiology, Pathophysiology I, Pharmaceutical Calculations,
Pathophysiology II, Drug/Dosage Interaction, Pharmacy Law and Ethics and Community and Institutional
Pharmacy.
PROFESSIONAL WORK HISTORY
Rue 21 – Moore, OK 2009 - 2010
Aeropostale – Norman, OK 2007- 2008
Aldo Shoes – Oklahoma City, OK 2005- 2007
Assistant Manager
Managed a team crew of multiple sales associates, created schedules and planned floor sets in
accordance with company guidelines.
Reached sales quotas on a monthly basis, processed all paperwork, assisted with store openings and
made bank deposits.
Assisted in the creation of a positive customer experience that included pro-active interactions and
immediate resolutions to customer issues.
Shared overall responsibilities for setting, monitoring and driving sales goals.
Helped to recruit, interview, hire, develop and coach store employees.
Ensured proper cash controls and loss prevention procedures were in place and followed.
Maintained store cleanliness and organization.