JANNIE HARRISON

*** ****** ******, *********, ** 19464

267-***-****

acg3of@r.postjobfree.com

OBJECTIVE: Human Services Position

CERTIFICATIONS AND CLEARANCES:

C.P.R 2013 FBI Clearance 2011

PA Child Abuse Clearance 2011 National Criminal Background

Clearance 2011

EDUCATION

Chestnut Hill College

Major: Administration of Human Services

2014-Present

Chestnut Hill College

2013-2014

Major: Human Services

Bachelor's Degree: Human Services

Montgomery County Community College, Pottstown, PA

2004-2013

Major: Human Services; attained Dean's Commendation List

Associates Degree: Human Services Gerontology

EXPERIENCE

Volunteer/ National Organization for Human Services Las Vegas, NV

10/21-24/2014

. Greeted members and presenters

. Helped prepare displays

. Participated in seminars

Shelter Monitor / The Salvation Army Inc., Pottstown, PA -

11/12-10/14

. Monitor residents' activities in a homeless shelter

. Schedule client assignments

. Provide informal counseling to consumers

. Distribute medication when necessary

Intern / Central Montgomery MH/MR Unit-Norristown, PA-

1/12-5/12

. Co-facilitate groups

. Conduct individual interviews

. Facilitate client in identifying treatment plan goals

Cleaner / Pottstown School District-Pottstown, PA- 10/11-Present

. Responsible for maintaining clean premises and monitoring building

security and safety.

Program Director / Olivet Boys & Girls Club-Pottstown, PA -

12/07-2/11

. Trained and supervised staff; monitored community service staff

. Coordinated and implemented activities

. Provided community outreach services

. Utilized conflict management skills with parents, staff and club

members

. Used effective management skills in meetings, training sessions and

mediation between staff and supervisor.

Food Pantry Assistant / Pottstown Cluster, Pottstown, PA -

10/09-5/10

. Received and sorted donations and ensured safety of donated foods

. Supervised community service persons and volunteers

. Maintained high ethical standards when dealing with clients, including

strict adherence to client confidentiality.

Front Desk/File Clerk / Gaudenzia, Inc.- Norristown, PA-

8/06-6/07

. Managed front desk, reception area in a drug and alcohol treatment

center

. Maintained records of program participants and employees

. National Organization Human Services- Student Member

.

. Utilized crisis management and conflict resolution skills

Shelter Monitor / The Salvation Army Inc., Pottstown, PA -

Temporary 8/05-11/05

. Monitored residents' activities in a homeless shelter

. Scheduled client assignments

. Provided informal counseling to consumers

. Distributed medication when necessary

Medical Records Technician / Prison Health Services-Norristown, PA -

10/99-8/02

. Filed patient charts and processed record requests

. Transcribed doctor orders and performed data entry

CERTIFICATES:

. Medical Billing / Pioneer International, Norristown, PA 1998

. Advancing YOUTH Development 2008

. C.A.T.C.H (Coordinated Approach to Children's Health) 2008

MEMBERSHIPS:

. Montgomery County Community College Alumni

. National Organization for Human Services

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