REESE OLSON

**** ** ***** ******, ********, Oregon 97233

971-***-**** acg3no@r.postjobfree.com

SKILLS

Project Management Reports Analysis Networking

Website Design Testing Training

Quality Assurance Database Administration Documentation

Process Design Deployment Sharepoint

SQL Microsoft Office Microsoft Visio

Microsoft Project Adobe Photoshop Microsoft Access

VPN Windows Server Oracle

HTML Linux UNIX

Bash Scripting Video On Demand JIRA

Wiki Knowledgebase Remedy

Administration

PROFESSIONAL EXPERIENCE

I have been responsible for process and key performance communication

management of engineers both internally and exterally with vendors. The

head counts I have been responsible for

have numbered from five to several hundred depending on project size. At

one point, I was directly responsible for the for the experience of over 1M

customers. I have extensive experience in the utility industry and have

been the main point of contact for several deployments with budgets over

$2M. I was the product specialist for a product that generated over $24M a

year. I hold a Master's degree in Leadership and Project Management.

EMPLOYMENT HISTORY

CDI March 2014 ~ November 2014 Portland, OR

Project Manager for IBM at DAIMLER

Milestone tracking and communication,

System Integration Process revision and creation.

All infrastructure projects reported to and tracked.

On Demand Resource Allocation Process revision and creation.

Status reported to all levels of the organization including CFO.

Key Performance Indicator tracking and calculation.

Headcounts from twelve to several hundred.

Adecco Engineering August 2013 ~ January 2014 Beaverton, OR

Technical Project Manager for Epiq Systems

Integral part of new TPMO initiaition.

Process creation for document verification.

MS Project planning for resource allocation and legal deadlines

(timeline).

Heavily siloed organization required acting as the go between for

departments.

Headcounts from five to two hundred.

EpiTec May 2013 ~ August 2013 Portland, OR

Project Manager for AT&T Wireless

Corporate sponsored audit of third party tower deliverables.

Risk mitigation.

Milestone tracking.

Key performane metric creation.

Integral part of deliverable verification process creation.

Purchase order, receiving and actualization process revision and control.

When You Knead It September 2010 - May 2013 Beaverton, OR

Manager

Operations process creation.

Retail POS setup.

Manage headcounts of five to ten..

Sensus Metering October 2008~ September 2010 Portland, OR

Technical Services Engineer (Project Manager)

Main point of contact for over 30 projects with budgets over $2M.

Deployment of government contracts and implementations with varied

hardware and software solutions.

Extensive training experience on software and hardware to clients.

Responsible for trouble shooting, escalating and responding to trouble

tickets.

Executed system test plans and authored knowledgebase documentation.

Utilize UNIX shell scripting and Oracle/MS SQL to perform server

maintenance and administration tasks.

Worked remotely which requires consistent communication and self

motivation, planning and direction.

Worked with Government, IT Consultants, Telecommunications, and other

vendors.

Communicate results, issues, next steps, etc. to stakeholders as needed

to resolve problems.

Aris International November 2005~October 2008 Beaverton, OR

Technical Services Engineer

Agile process development.

Executed system test plans.

Trouble ticket and Software debugging.

Communicate results, issues, next steps, etc. to stakeholders as needed

to resolve problems.

File bug reports against nABLE in Jira.

Perform system deployments and integrations.

Unix and Linux support with heavy SQL and Bash scripting.

Utilize UNIX shell scripting and Oracle/MS SQL to perform server

maintenance and administration tasks

Executing system test plans and authoring knowledgebase documentation.

Author and update troubleshooting documentation in the knowledgebase.

Worked in both teams and self directed.

Olson Appraisal January 2005~December 2007 Clackamas, OR

Project Manager

Part-Time IT Director for family owned real estate appraisal firm.

Developed projects for mobile workforce management, mobile office, office

requirements, vpn, technology analysis and implementation.

Maintained a successful record of Project Work Plan (resource, cost, and

time) management

Developed a more user friendly website

Performed system back-ups, maintenance, and responded to trouble tickets.

Executed system test plans and authoring knowledgebase documentation.

Utilized UNIX shell scripting and Oracle/MS SQL to perform server

maintenance and administration tasks.

Kelly IT January 2005~June 2005 Hillsboro, OR

Wireless Lab Quality Assurance for Intel

Reproducing customer reported problems for Intel in order to troubleshoot

their wireless laptop cards.

Required self directed maintenance and setup of the testing lab, creating

test procedure, writing up results and providing direction for further

testing to the Quality Assurance leads.

Required project management for each bug that needed replication.

Comcast June 2002~January 2005 San Jose, CA

Video On Demand Specialist (Product Manager)

Directly responsible for the user experience of over 1M concurrent

customers.

Project Management of VOD product, requiring contact with diverse

functional groups including; Marketing, Technical Operations, Customer

Fulfillment, Call Centers, Training, and Corporate.

Created several database tools for troubleshooting. Documented technical

troubleshooting process.

Utilized Database Management, server administration, technical

troubleshooting, RF plant and distribution to create a new department and

product.

Required implementation and development of QA style checks for the end

product to the customer. Had to communicate those findings and make

recommendations to management as to resolution.

Required end to end product knowledge of the VOD product including

several vendors and utilizing the following skills: Database Management,

server administration, technical troubleshooting, RF plant and

distribution, and extensive process documentation and creation for the new

department and product.

Launch of product and monitoring in San Francisco/San Jose area. Largest

On Demand market in the United States at the time.

Revenue of over $24M a year.

EDUCATION

Concordia University 1996~2000 Portland, OR

B.A. Theology, Policial Science, History

Walden University 2010~2012 Portland, OR

M.S. Leadership, Project Mangement

REFERENCES

www.linkedin.com/in/reeseolson

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