Susan Pagan, RT (R), (CT), (M), MHA

BROOKFIELD, CT 203-***-****

acg3j2@r.postjobfree.com

Medical Imaging Management Professional

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CORE COMPETENCIES

SIX SIGMA TRAINED Business Development Team Building

Strategic Planning Process Improvement Human Resources

Financial Physician Recruitment Project Management

Accountability

Professional Experience

ARIS RADIOLOGY ? STAMFORD HOSPITAL STAMFORD, CT 2013-2014

Radiology Practice Administrator

Key Responsibilities:

> Operations management for onsite Radiology Practice and selected

Teleradiology Physicians

> Business development, marketing, and community relations growth

> Process and protocol development and improvement

> Close integration and collaboration between C-Suite clients and remote

corporate office

> Physician recruitment

PHELPS MEMORIAL HOSPITAL Sleepy Hollow, NY 2012-2013

Multi--Specialty Practice Manager

Key Responsibilities:

> Facilitated a start-up Neurology Practice with addition of specialty

physicians, staff, & equipment

> Developed staff orientation program for the Phelps Medical Practices

> Set up maintenance policies for the Phelps Medical Practices

> Served on Communications Team to incorporate the Baptist Leadership

Health

environment of care

> Sat on the Joint Commission Ready Task Force Committee

DANBURY HOSPITAL ? Office of Physician Services Danbury, CT 2010-2011

Multi--Specialty Practice Manager

Key Responsibilities:

> Managed over 50 staff members and over 20 providers

> Formulated and successfully maintained 7 separate budgets

DANBURY HOSPITAL ? Cont.

> Populated and incorporated new staffing plan for the practices

> Set-up new Breast Surgery Practice

YALE NEW HAVEN HOSPITAL New Haven, CT 2007-2010

Radiology Manager

Key Responsibilities:

> Daily operations and financial outcomes for a multi-site, multi-

modality women's imaging department within a 1000 bed

teaching/research facility

> Improved Press Ganey scores from 85% to 93%

> Directed complete department move from offsite location to the new

Cancer Center: on budget and on time

> Transformed the department from analog to digital imaging system

> Successfully maintained under or on target status for a 2-million

dollar budget

NEWTOWN DIAGNOSTIC CENTER Newtown, CT 2005-2007

Assistant Manager ? Cat Scan

Key Responsibilities:

> Served as Marketing Representative and Community Liaison for the

center

> Lead Cat Scan Technologist

Prior to entering into Medical Imaging management roles, I had prior

clinical experience working in Radiology, CT and Mammography, at hospitals

and private practices in the Connecticut and New York areas.

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Master's Degree Health Administration

BELLEVUE UNIVERSITY . Bellevue, NE

Bachelor of Science Degree Business & Healthcare Administration

CHARTER OAK STATE COLLEGE ? New Britain, CT

Danbury Hospital School of Radiologic Technology

Completed Program in Radiologic Technology

American Registry Of Radiologic Technologists

Registered in Radiology ? CT ? Mammography

References Are Available Upon Request

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