CURRICULAM VITAE

ANAND R ELIGAR

**/*/*, * ** MAIN 6 TH CROSS,

BALAJI LAYOUT PADMANABH NAGAR,

Bangalore-560070.

Mobile: 944-***-****,953-***-****

E-mail: acg3hq@r.postjobfree.com .

WORK EXPERIENCE:

1.6 years of Hospital experience as Administrative Assistant Sudha Hospital Dharwad,

shifted to Bangalore in December.

4 years 3 months experience in Manipal Omega Health System as Team Leader.

3 years 9 month experience in Manipal Health System as Operation Process

Executive.

One year experience in Manipal Health System as Medical Transcriptionist.

SUMMARY

Two weeks Contact Program on Hospital Administration in Apollo Hospital, Bengaluru.

Attended Two days’ workshop on Hospital Administration conducted by Association of

Hospital Administration Bangalore chapter SASH 2014 with recent updates in Hospital

Administration.

Successfully completed Project with Grade A on Effective Utilization of Bed in Hospital in

NABH accredited NU hospital, Bangalore January 2014.

Won Golden Brick Award in Year 2012 for successful completion of 7 years.

Won the best team award and best team leader award in 2011

1st tier evaluation of updates/documents.

.AREA OF INTEREST: Hospital Operation Management and Quality Management.

EDUCATIONAL QUALIFICATIONS

Post Graduate Diploma in Hospital Administration from AHERF, Apollo Hospital, Bangalore

2014.

Graduation in Science with major in Chemistry from Pune University.

November 14th 2014 - November 16th 2014 : Three days training in Programme on

Implementation of NABH Hospital Standards/SHCO Standards in Columbia Asia Hospital

Bangalore conducted by QCI. The objective of this programme is to provide guidance to

healthcare provider on implementation of NABH standards. The aim of the programme is to

develop Internal Counsellors within the hospitals for helping them to work towards

implementation of quality and patient safety standards, achieving accreditation and

maintaining the same.

PROFESSIONAL EXPERIENCE

May 2013 – November 2014: Administrative Assistant Sudha Hospital Dharwad

Karnataka.

January 2009-April 2013: Team Leader Operations, Manipal Omega Health System,

Bangalore.

April 2005-December 2008: Process Associate Operations, Manipal Health System,

Bangalore

April 2004- March 2005: Medical transcriptionist, Manipal Health systems for Teleradiology

process in association with Wipro health system, Bangalore.

ADMINISTRATIVE ASSISTANT SUDHA HOSPITAL, DHARWAD

• Complete patient care by managing the Hospital Operations.

• To ensure the efficient and effective functioning of Operations Department.

• To ensure the Housekeeping staff are maintaining the protocol and keeping the premises

always clean.

• Documentation of registration for admission and transfer of patient to wards.

• To provide caring and patient centric services to In Patients & Out Patients

• Ensure timely registrations & timely report delivery.

• Monitoring department activities as per schedule provided.

• Provide information to customers about resources, both inside and outside.

• Daily rounds of the department, ensuring proper cleanliness and general upkeep of the

department

• Interview patient or their representatives to identify problems relating to care.

• Refer patients to appropriate healthcare services or resources.

• Daily meeting the admitted patient and solving the queries.

• Weekly meeting with the staff.

• Making courtesy calls to patients

• Assisting Marketing department in organization of camps/ workshop/seminars etc.

• To interact and maintain good public relation with the public in Reception, MRD and OPD.

OPERATIONAL TEAM LEADER MANIPAL HEALTH SYSTEM BANGALORE

A healthcare business processing organization, Manipal Omega consistently high scores

from the extensive audit programs of our customers are a testimony to our quality. Entering

information quickly and accurately is critical to ensuring clean claims into demographic

information, charge entry, payment posting and data validation. Key responsibilities include,

• Team Management

• Guidance to Team on Client Requirements and training the subordinates

• Periodic Team meetings and Represent the team in conference calls with clusters

• Account Management, Determining Game plan.

• Internal Audits, Identification of Issues.

• Escalation of problems to Service Delivery Manager/Senior Manager

• Working on scheduled activities

• Client Coordination.

• Transition of projects

• Clear understanding of Client Requirements

• Meeting SLAs Commitments

MAJOR STRENGTH

Ability to work independently and with teams.

Strong attention to details.

Proficient in MS Word, Excel, Outlook, PowerPoint

Ability to perform tasks as per the policies and procedures of the organization.

Possess excellent communication skills.

Ability to develop and maintain good relationship with staff.

Excellent written and verbal communication skills, with an eye for detail.

PERSONAL PROFILE

Date of Birth : 05/04/1976

Nationality : Indian

Sex : Male

Marital Status : Married

Languages Known : English, Kannada, and Hindi.

Hobbies/Interests : Reading books, listening to music, cooking

DECLARATION

I hereby solemnly declare that all the above furnished details are true to the best of my knowledge

and belief.

PLACE: Anand Eligar

DATE:

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