Subhasish Dey

Objective:

Seeking a challenging and rewarding career in an encouraging work

environment to facilitate

Me to utilize my skills & abilities in Information Technology and

achieve Professional

Growth through contribution.

PROFESSIONAL WORK EXPERIENCE

Working as a Hardware software & Network engineer for corporate

support in

> M/s Computer Wizard - June 2009 to 2011

> M/s Wiz soft technologies Pvt Ltd July 2011 to Till Date

Job: Executive - Client Support Engineer

Provide support on hardware, software and peripherals supplied by

COMPUTER WIZARD.

Executive - Client Support Engineer

Provide support on hardware, software and peripherals supplied by

Jupiter Software & Systems.

Executive - Remote Client Support Engineer

Provide support to USA Customers O/S, software problems, email and

Printer issue by Wizsoft technologies Pvt Ltd

In Hardware the experience contains assembling, disassembling, LAN and

troubleshooting of PC's of all type and model (Branded and Assembled). And

printers including DMP (TVS HD 745,755, MSP 240,245,345,355)

Network Management:-

> Network maintenance (Including Patch Cord, I/O Box, RJ45 Crimp,

network Connection from Modem/Routers etc)

> Configuration Maintenance

> Password Protection

Desktop/Laptop Management:-

> Pc Support including O/S, Ms-office, Printer driver Installation,

Internet configuration, S/W installation and configuration req. if

any.

> Laptop/Desktop hardware and software installation.

> Antivirus installation and support etc.

> All Laptop hardware parts replacement.

> Mail client configuration Outlook express, Ms-office Outlook.

> Performance Management.

Vendor Management:-

> Co-ordination with Vendors like HP, Zenith, Tvse, TATA Internet

Services, VSNL, ASTECH etc who supplied IT equipments in under

warranty or AMC.

Academic Qualification: -

Matriculation from Ramakrishna mission high school Jamshedpur [ 1st div 60

% ]

Intermediate of Commerce from Ranchi University, Ranchi from Jamshedpur Co-

Operative college, Jamshedpur. [2nd Div 50.2%]

Bachelor of Commerce(Hons) from Kolhan University, Chaibasa from Jamshedpur

Co-Operative college, Jamshedpur. [2nd Div 53. % ]

Appearing CCNA from IIHT 2014.

Software Exposure: -

Operating System: - Linux, Mac, Win 98, 2000, XP, VISTA, Windows 7, Windows

8 & Windows 8.1.

Remote application: - Logmein rescue, Teamviewer, Ammyy admin.

Application: - Ms-word, Ms-Excel, Ms-PowerPoint, Ms-Outlook, Google chrome,

Mozilla Firefox, Internet Explorer 6,7,8,9,10,11.

Antivirus: Microsoft Security Essential, Norton Antivirus, MacAfee, Trend

Micro, Quick heal, Avg,

Hardware Exposure:-

* Troubleshooting of Computers, Printers & related peripherals.

* Maintenance and repairing of Pcs, Printer & related peripherals.

* Software/ Hardware and Drivers Installation.

* Local area networking & wide area networking.

MEDIA USED: - RJ45, CAT 5/6 cabling. Fiber Optic

DEVICES USED: - HUB, SWITCH, ROUTERS, MODEM, ADSL Modem

PRINTERS: - DMP,Laserjet, Office jet INKJET

etc.

CONFIGURATION INCLUDES: - Internet, Outlook Express, Lotus Notes,

SAP,

INSTALLATION: - In OS includes LINUX, WIN98, Windows 2000,Windows XP,

Windows Vista, Windows 7,

Windows 8

Personal Details: -

> Date of Birth : 6th July 1992

> Sex : Male

> Marital Status : Unmarried

> Father's Name : Somnath Dey

> Nationality : Indian

> Hobby : Net Browsing, Cricket Playing and

Chess Playing

> Languages Known : English, Hindi and Bengali

> Other Reference : Will be provided on request.

Personal Skills: -

> Good communication and interpersonal skills.

> Comprehensive problem solving abilities

> Willingness to learn.

Declaration: -

I consider myself familiar with computer & Engineering aspects. I am also

confident of

my ability to work. I hereby declare that the information furnished above

is true to the best of my Knowledge.

Contact this candidate