Professional Profile of Costa Koskoletos

*** *********** **., *******, ******* K4A 0K4

Residence: 613-***-**** e-mail: acg3g8@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Hellenic Meeting and Reception Centre 2008- Present

Position: Manager

As the Manager, I am responsible for the following:

> Managing the reservations of the reception rooms

> Budgeting, planning and coordinating all details of the event with the

customer

> Contracts - Creating and executing the contracts between customers and

the centre

> Managing and executing the events, ensuring customer service and

satisfaction

> HR - Hiring, scheduling, training and supervising staff

> Procurement - Ordering supplies and services

> Maintenance - Maintaining the building and the equipment

> Accounting - Billing and payment using Simply Accounting and payroll

> Budgeting, planning, organizing and directing the daily operations

> Establishing and implementing policies and procedures

> Marketing and promotion, trade shows, new logos and print material

> New web site creation with regular maintenance and updates

> Creating new menus and price structure

Special Events: Greekfest

Organizing and managing one of Ottawa's famous festivals, bringing in

thousands of people each day, for food, beverages, concerts, and

entertainment.

Special Events: Gold Plate Dinner

Organizing and managing one of Ottawa's largest fundraising events,

attracting Ottawa's top business people in support of Ottawa's Heart

institute.

Au Vieux Duluth 1996 -

2007

Position: General Manager

As the General Manager, I was responsible for two restaurants, including

the following:

> Planning, organizing and directing the daily operations

> Establishing and implementing policies and procedures

> Planning directing and monitoring the activities of each department

> Maintaining customer service and satisfaction

> Human resources, hiring, terminating, training, scheduling,

supervision of staff, motivation, safety

> General accounting, financial, and business planning, administration,

controlling, and budgeting, obtaining loans,

> Developing, creating, monitoring and reporting on all balance sheet

and income statements, preparing and analyzing financial reports

> Payroll and government filings such as PST, GST, DAS, and WSIB.

> Negotiating all proposals and contracts pertaining to construction

related aspects.

> Purchasing all equipment, kitchen equipment, office equipment and

furniture, tables, chairs, opening inventory and supplies, and

advertising and promotional material

> Purchasing required for the daily operation which include food, meat,

vegetables, dry food, beverages, bar stock, wine, beer, draft, and

specialty orders.

> Advertising and promotion

> Food and beverage menu planning and pricing

Jean Coutu Pharmacies 1989 -

1996

Position: Manager

As manager I was responsible for two retail pharmacies. My

responsibilities were as follows:

> Human Resource Responsibilities:

> Included all administrative duties of hiring, training, staff

scheduling and supervising of 70 people of different group

levels.

> Monitored and administered payroll and group benefits

> Created and kept current a training manual that was included

in every orientation package

> Kept informed of all changes in payroll regulations and

deductions at source in order to reassure that all employees

were properly being compensated

> Laboratory work:

> Pharmacy technician responsible for customer service, reading

prescriptions, entering data in computer, checking for drug

interactions, filling prescriptions, labeling information and

warnings, dispensing and explaining usage to client.

> Dealing directly with medical doctors, taking verbal

prescriptions over the phone, verifying written prescriptions

for medication, dosages, repeats, interactions, allergies,

etc.

> Dealing with various drug insurance companies, old age

security, welfare, veteran affairs, accepting payments, cash,

credit, and interact.

> Purchasing responsibilities:

> Purchasing all pharmaceuticals products needed for the

laboratory, buying directly from Jean Coutu head office,

Medis, Drug Trading, dealing directly with major

manufacturers, Merck Frost, Glaxo, Schering, etc., generic

drug manufacturers, Taro, Apotex, Novopharm, etc.

> Purchasing all OTC products ensuring proper rotation, dealing

with expired products and all merchandise returns and

exchanges.

> Purchasing all front-end merchandise ranging from paper

goods, cleaning products, personal toiletries, cosmetics,

photo supplies, and food and beverages.

> Financial responsibilities:

> Included preparation of monthly financial statements and

reports, cash management, bank reconciliation, review and

approval of cash disbursements, and performed general ledger

data entries and analysis functions.

> Prepared monthly federal and provincial remittances

> Negotiated with banks for loans and business fees

Hyatt Regency

1981 - 1989

Position: Houseman

As part of the Banquet Department of a very prestigious chain of hotels, I

was able to offer the following quality services:

> team member responsible for all of the hotels banquet rooms, and

worked in a unionized environment

setup and teardown of each room according to plan and schedule

> maintain and organize all material needed per event

> supervise and provide service during events

Holiday Inn

1977 - 1981

Position: Houseman

As part of the Banquet Department of a very popular chain of hotels, I was

able to offer the following quality services:

> team member responsible for all of the hotels banquet rooms, and

worked in a unionized environment

setup and teardown of each room according to plan and schedule

> maintain and organize all material needed per event

> supervise and provide service during events

PERSONAL DATA

Citizenship Canadian

Languages English, French and Greek

System Applications Microsoft Word, Excel, Access, PowerPoint,

Simply Accounting

Education Dawson College

Pure and Applied Science

Outremont High School

High School Diploma

Trebas, Institute of Recording Art and Sciences

Graduate Certificate

Interests Cycling, chess, tennis, music

Contact this candidate