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Human Resources Generalist

Location:
Sacramento, CA
Posted:
December 19, 2014

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Resume:

Michele R. Chouinard, SPHR-CA

**** **** ****** ********** ** michelechouinard@mac

***** .***

530-***-****

HUMAN RESOURCES MANAGEMENT

Summary

Knowledgeable and savvy human resources professional with experience in a broad range of human

resource competencies. A strategic and creative problem solving generalist, an advocate for staff and

leadership, experienced with developing staff aligned with business goals.

Technical Competencies

• Strategic Planning • •

Compensation Project Management

• • •

Workforce Planning Process

Performance Management Improvement

Coaching

• Benefits •

• HRIS

Recruitment

Administration HR Metrics

Employee

• Administration • Compliance

Development

• Employee Relations • •

Affirmative Action Staff Supervision

• Training • •

Mediation Public Process

• Budgeting

Professional Experience:

Tahoe Regional Planning Agency, Stateline NV September 1999 – February 2014

A bi-state regional land use and environmental planning public agency

Human Resources Director Developed and implemented the Human Resources Department for

the Agency. Designed policies and programs, position evaluation and compensation process,

standardized job analysis and job description process, implemented performance and goal

management system.

Strategic Leadership

• Developed programs aligned with business goals to provide framework for daily workflow and

drive business success.

• Coordinated and implemented agency-wide change management workshops, increasing staff

engagement.

• Implemented Success Factors goal and performance management software to define,

evaluate and improve performance and effectively implement Agency priorities.

• Coordinated four reduction-in-force plans during economic crisis, including creation of

severance agreements and outplacement assistance, to sustain Agency programs within

budget constraints.

Budgeting

• Operated Human Resources department, Agency benefits, and training plans within budget.

• Negotiated benefit rates to provide employees optimum benefits within the Agency’s budget.

• Reduced costs and increased training through collaboration and cost sharing with other

organizations.

Compensation and Job Analysis

• Created, implemented and maintained Agency-wide compensation study and job analysis

process.

• Developed and participated in local, bi-state and national compensation surveys resulting in

compensation decisions aligned with Agency priorities and internal and external salary

factors.

• Reviewed and recommended compensation budget and salary administration changes that

attracted, and retained and rewarded high performing staff.

Recruitment

• Developed recruitment strategy for professional, technical, management and executive staff

• Led national campaigns to recruit for hard-to-fill positions and executive management.

• Redesigned and implemented recruitment advertising campaigns, incorporating traditional

and social media tactics, resulting in increased ability to attract highly qualified candidates.

• Developed and implemented on boarding and new hire training programs to ensure new-hire

success.

Training and Development

• Managed agency–wide and individual employee training to sustain and build highly trained

staff aligned with Agency priorities, ensuring teams had the resources to achieve their goals.

• Coordinated and implemented a three-month high performance presentation-training program

resulting in successful presentation of priority projects at public workshops.

• Coached managers on employee development and performance improvement plans to

create and maintain high performing teams.

• Trained managers on using the performance management system to facilitate staff

development and succession planning.

Health and Retirement Benefits Programs

• Responsible for rate negotiations, plan changes and enrollments, limiting health benefit

increases in 2013 to 10% from a proposed 24% increase.

• Increased staff participation in Retirement Plan to 75%.

• Initiated, and oversaw successful implementation of a restated money purchase retirement

plan and a 457(b) deferred compensation plan.

Employee Relations

• Developed a successful recognition and rewards programs to enhance employee

engagement.

• Introduced a wellness program, health and wellness training sessions, and increased

employee participation in Health Fair by 45% in 2013.

• Coordinated employee surveys and developed action plans to respond to needs, increasing

employee satisfaction by 10% the following year.

• Investigated and resolved employee issues, coached managers on employee development,

succession planning, and performance improvement plans, resulting in effective, high

performing teams.

• Created employee newsletter, initiated brown bag lunch and learn sessions, resulting in

improved understanding of Agency vision and priorities.

Legal Compliance

• Developed and implemented employment and benefit policies to comply with applicable laws

and regulations.

• Successfully coordinated legal responses to employment actions, with 100% favorable

judgements.

• Coordinated and oversaw the development of the first agency-wide Ethics policy.

Human Resource Information Systems

• Participated in successful implantation of Springbrook, ADP, and a time/attendance system.

• Coordinated and implemented Success Factors Performance Management System

Additional Experience

Saint Mary’s Health Network Reno, NV Regional Medical Center

American River Hospital, Carmichael, CA Community hospital, closed, merged with Mercy San

Juan Hospital

Henry Ford Health System, Detroit, MI Nationally known regional health care and medical

services provider

Maxicare’s Independence Health Plan, Southfield, MI For-profit Health Maintenance

Organization

Volunteer Experience March 2014 - present

Sacramento Area Human Resource Association

• Career GPS, a regional collaboration between businesses, educational organizations and

local school districts to introduce middle school and high school students to rewarding career

opportunities.

• Hire a Vet, Hire a Hero supported by EDD, local, state and federal public agencies, and

business and veterans organizations to provide resources and job opportunities to veterans

and others.

Sierra Human Resource Association

• Tahoe Regional Job Fair, a collaboration of business organizations, and local and state

federal agencies to offer employment and career opportunities for regional residents.

Tahoe Youth and Family Services

• Executive Recruitment Search for innovative, results oriented leader to support development

of healthy children, families and individuals through counseling, mentoring and support

programs.

Saint John’s Program for Real Change

• Volunteer for fundraising events to support women and families making real change in their

lives.

Trinity Respecting Earth and Environment

• Committee member working to provide outreach and educational opportunities for

sustainable communities.

Education/Certifications

BS Oakland University, Human Resources

Mediation Training, UNR

Labor Relations Management, UCD

Senior Professional in Human Resources, SPHR-CA

Continuing Education – 2014 Workshops and Seminars

• Data Analysis • Workforce Score Cards

• Data Visualization • Higher Education Finance

• Employee Branding • Health Workforce Needs in California

• 2015 Employment Law • Pay or Play (ACA)

• Mobile Recruitment •

Memberships

Society for Human Resource Managers

Sacramento Area Human Resource Association

Sierra Human Resource Association, Board Member

WorldatWork

Tahoe Youth and Family Services, Board Member and Past President



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