Robert Maro

Sewell, NJ

acg3et@r.postjobfree.com - 609-***-****

WORK EXPERIENCE

Operations Manager/ Sales Executive

Poundcake, LLC - Williamstown, NJ - February 2002 to Present

PROFESSIONAL EXPERIENCE

Operations Manager, Poundcake, LLC (Williamstown, NJ) 2002 – present

Started as a clerk and promoted to manager within 2 years. Responsible for end-to-end operations and sales

at $8 million beverage distributor, with direct oversight of up to 10 employees and approximately 20,000 square

feet of warehouse space.

Train, supervise, and assess performance of all employees, including fork lift training and adherence to OSHA

guidelines. Ensure employees accurately reconcile deliveries against invoices and purchase orders.

Schedule hourly employees for weekly shifts, adjusting in light of seasonality and sales forecasts. Prepare

payroll.

Manage all purchases, and maintain productive relationships with up to 40 different vendors. Plan inventory

based on historical sales analysis, scheduled promotions, seasonality, and other factors to optimize purchases

of 8,000 – 10,000 SKUs on weekly basis.

Adjust product mix in light of research into changes in customer demand over time.

Key Achievements

Implemented first-ever training program for warehouse staff with all job tasks documented and used as daily

checklists.

Minimized employee idle time by introducing education on topics relevant to eliminating product shrinkage as

well as managing retail side of operations, including how to get to know customer preferences.

Worked side-by-side with new hires for on the spot mentoring on how to differentiate poor quality product upon

delivery.

Increased profit margins while expanding goods sold 35% above targets by adjusting pricing based on

customer demand and cost of goods sold.

EDUCATION

Bachelor of Science in Business Management

Richard Stockton College of New Jersey - Pomona, NJ

2002 to 2006

SKILLS

Inventory Management, Microsoft Office, Payroll, Freight Management, Interpersonal Skills, Public Speaking,

Teamwork, Numeracy, Communication, Time Management, Customer Awareness.

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