VELMA WALLACE

**** ******** *****

DENTON, TEXAS 76210

Phone: 214-***-****

Email: acg3bg@r.postjobfree.com

SUMMARY

Respected manager with strong business acumen and specific expertise in Human Resource Management.

Proven ability to lead staff, as well as develop and implement projects. Over 10 years’ experience organizing

and directing work efforts of cross-functional teams, customers and vendors to produce quality results.

Passion for customer service and proven ability to communicate and inspire others to demonstrate strong

client-focused service.

PROFESSIONAL EXPERIENCE

DOL/Employee Benefits Security Administration Dallas, TX

Benefits Advisor/ Investigator (Pension) 8/2013 to Present

Answers moderately complex questions concerning specific provisions and requirements of ERISA and

related laws, regulations, policies, precedents, interpretations, and opinions. Studies, assesses, and complies

all needed information and data available in the office to ascertain the relationship of particular complaints

with other previous data received on a subject. Identifies fact patterns that justify potential investigations,

performing initial reviews, and referring those situations identified where it appears that a fiduciary violation

law has occurred to an investigator/auditor. Develops written inquiries, which may include technical

inquiries from plan participants and Congressional offices. Provides technical support to investigators and

performs developmental assignments designed to facilitate the efforts of those who conduct investigations

and financial examinations of employee benefit plans for compliance with criminal and civil statues. Under

the direction of an experienced investigator or supervisor, the incumbent conducts extensive research and

analyses of issues and questions related to civil and criminal investigators and financial examinations of

employee benefit plans (e.g., banks, service providers, and other financial institutions charged with handling

plan monies. Develops background information from plan reports, financial data, official documents, and

systems reports, etc. Reviews and summarizes financial data, reports, and documents related to transactions

under investigation; uses operating guidelines to identify specific areas requiring review; identifies routine

violations clearly evident in the record; and makes recommendations to higher level investigators for solving

routine compliance problems identified. Drafts portions of reports of investigative findings for use in final

reports prepared by higher-level investigators. Attends and participates in meetings and conferences

conducted by higher level investigators with representatives from the Office of the Solicitor and the

Department of Justice; representatives of other Federal and State agencies involved in related enforcement

efforts; plan administrators, plan participants, accountants, attorneys, employers; and representatives of

insurance, investment, securities, real estate or banking organizations. Prepare summaries of meetings and

conferences for higher level review and use. Answers telephone inquiries and/or drafts replies to inquiries

concerning specific provisions and requirements of ERISA and related laws, regulations, policies,

precedents, interpretations, and opinions.

United States Army Corps of Engineer Fort Worth, TX

Contract Specialist 3/2013 to 8/2013

Knowledge of the legislation, regulations, and methods used in contracting; business and industry practices,

sources of supply, cost factors, and requirements uniqueness. Soliciting, evaluating, negotiating, and

awarding contracts with commercial organizations, educational institutions, nonprofit organizations, and

State, local or foreign governments for furnishing products, services, construction or research and

development to the Federal Government; Administering contracts by assuring compliance with the terms and

conditions of contracts, including resolution of problems concerning the obligations of the parties;

Terminating contracts by analyzing, negotiating, and settling claims and proposals; Analyzing and evaluating

cost or price proposals and accounting systems data; Planning, establishing, or reviewing contracts,

programs, policies, or procedures; Formulating and administering policies and procedures to insure

achievement of Federal socioeconomic goals, such as those affecting small business, labor surplus areas, and

disadvantaged business firms; Developing acquisition strategies and directing or managing procurements;

and Providing staff advisory services in one or more of the specializations in this profession.

FEDERAL EMERGENCY MANAGEMENT AGENCY Denton, Texas

2Resume – Velma Powell

Program Support Assistant 2/2009 to

3/2013

Lead company compliance with all existing government and labor legal and

government reporting requirements including any related to the Equal

Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the

Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act

(ERISA), the Department of Labor, worker compensation, the Occupational Safety

and Health Administration (OSHA), employee conduct, performance appraisals,

recognition and incentive awards, leave and hours of duty, fitness for duty, and

similar employee relations challenges. Assist with the development and

administration of programs, procedures, and guidelines to align the workforce with

the strategic goals of the company. Develop administrative staff meetings and

attend other meetings and seminars as required. Assist in the monitoring of an

annual budget. Maintain employee-related data bases. Prepare and analyze

reports that are necessary to carry out the functions of the department and

organization. Prepare periodic reports for management, as necessary or requested.

Utilize Human Resources software to the company's advantage. Implement the

performance management system to include performance development plans

(PDPs) and employee development programs (EDPs). Establish in-house employee

training system that addresses company training needs including training needs

assessment, new employee orientation or onboarding, management development,

production cross-training, the measurement of training impact, and training

transfer. Publish necessary education and materials to managers and employees

including workshops, manuals, employee handbooks, and standardized reports.

Manage the monitoring and spending of the corporate training budget. Maintain

employee training records. Serve on employee selection committees or meetings.

Develop Human Resources policies for the organization with regard to employee

relations. Collaborate with management to communicate Human Resources

policies, procedures, programs and laws. Persuade employee relations practices

necessary to establish a positive employer-employee relationship and promote a

high level of employee morale and motivation. Participate in the conduct of

investigations when employee complaints or concerns are brought forth. Advise

managers and supervisors about the steps in the progressive discipline system of

the company. Counsel managers on employment issues.

UNITED STATAES CENSUS BUREAU Dallas, Texas

Administrative Specialist 10/2008 to 2/2009

Led competitive market research to establish pay practices and pay bands that help to recruit and retain

superior staff. Oversaw the implementation of Human Resources programs through Human Resources

staff. Identifies opportunities for improvement and resolves problems. Oversaw and managed the work

of reporting Human Resources staff. Encourages the ongoing development of the Human Resources staff .

3Resume – Velma Powell

Utilized the HRIS system to eliminate administrative tasks, empower employees, and meet the other

needs of the organization. Coordinated all Human Resources training programs, and assigns the

authority / responsibility of Human Resources and managers within those programs. Provides necessary

education and materials to managers and employees including workshops, manuals, employee

handbooks, and standardized reports. Managed the selection and contracting of external training

programs and consultants. Established and led the standard recruiting and hiring practices and

procedures necessary to recruit and hire a superior workforce. Interviewed management and executive

position candidates; served as part of the interview team for position finalists. Chaired employee

selection committees or meetings. Produced and recommended Human Resources policies and

objectives for the company on any topic associated with employee relations and employee rights.

Trained managers on their communication, feedback, recognition, and interaction responsibilities with

the employees who report to them. Reviewed guides, and approved management recommendations for

employment terminations. Informed the CEO and the executive team of significant problems that

jeopardize the achievement of the company goals and those that are not being addressed adequately at the

line management level.

INTERNAL REVENUE SERVICES Dallas, Texas

Office Automation Assistant 2/2003 to 2/2004

Maintained the HRIS database and generates scheduled or requested reports to assist management.

Evaluated audits to ensure accuracy. Maintained employee records up-to-date by processing employee

status changes in a timely manner. Maintained personnel files in compliance with applicable legal

requirements. Processed enrollments, changes, and terminations of participants in all benefit plans and

programs. Budgeted monthly billing statements against payroll deductions. Assisted employees with

any benefit claim issues or concerns. Scheduled and tracked participants into training sessions, and

entered into database.

UNITED STATES ARMY United States of America

Sergeant/Administrative Specialist 11/1995 to 3/2001

Led the development of benefit orientations and other benefits training for employees and their families.

Recommended changes in benefits offered, especially new benefits aimed at employee satisfaction and

retention. Monitored all pay practices and systems for effectiveness and cost containment. Led the

development of benefit orientations and other benefits training for employees and their families.

Recommended changes in benefits offered, especially new benefits aimed at employee satisfaction and

retention. Led company compliance with all existing governmental and labor legal and government

reporting requirements including any related to the Equal Employment Opportunity (EEO), the

Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee

Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the

Occupational Safety and Health Administration (OSHA), and so forth. Maintains minimal company

exposure to lawsuits. Managed employee communication and feedback through such avenues as

company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus

groups, one-on one meetings, and Intranet use.

EDUCATION: CAPPELA UNIVERSITY, Minneapolis, MN

Doctor of Business Administration (DBA), Specialization: Human

Resources, In Progress 2012 - 2015

Relevant Coursework:

DB 9901 Dissertation Mentor,DB-R 8921 DBA Colloquium Track 1

DB 8004 Strategic Thinking and Innovation,DB 8010 Leadership with

Integrated Coaching,DB 9902 Dissertation Mentor 2,DB 8020 Research

Foundations,DB 9903 Dissertation Mentor 3, BMGT 8410 Foundation

4Resume – Velma Powell

HumanResource Theory & Practice, BGT

8412CreatingAdaptiveInnovative Workplace, DB 9904 Dissertation

Mentor 4, BMGT 7086 Dev Academic Writing Process,DB 8030 Global

Operations, DB 9905 Diss Mentor Courseroom,DB 8040 Financial

Decision Making,DB 9906 Diss Mentor Courseroom,DB-R8922

DBAColloquium Track 2,DB 8050 Applied Research Techniques, DB

9907 Diss Mentor Courseroom, BMGT 8414 Attracting and Retaining

Talent, BMGT 8416 Human Resource Practices for Developing Talent,

DB 9908 Dissertation Mentor

TEXAS WOMAN’S UNIVERSITY, Denton, Texas

Executive Masters of Business Administration (MBA), 2010

Specialization: Human Resource Management

Relevant Coursework:

BUS 5133 MARKETING MGT,BUS 5663 MANAGERIAL DECISION

MAKING, BUS 5523 MGMT AND ORGN,BUS 5933 BUSINESS

ETHICS,BUS 5243 ADM MGRL FIN,BUS 5963 MANAGEMENT

OPERATIONS,BUS 5433 MANAGERIAL ACCT,BUS 5903 ST:

CONSUMER ETHICS,BUS 5453 BUSINESS LEADERSHIP

BUS 5903 ST: ENTREPRENEURSHIP,BUS 5893 APPLIED BUSINESS

ENVIRONMEN,BUS 5923 GLOBAL BUSINESS

` TEXAS WOMAN’S UNIVERSITY, Denton, Texas

Bachelor of Business Administration (BBA), 2008

Emphasis: Human Resource Management

SOUTHERN TECHNICAL COLLEGE, Little Rock, Arkansas

Associate in Applied Science, 1987

Business Computer Programming

TECHNIAL SOFTWARE

APPLICATIONS: Microsoft Office (Access/Word/Excel/PowerPoint/Outlook), Intranet and

TRAINING AND Internet

STAFF DEVELOPMENT: 2013:

US Army Corps of Engineers Fort Worth District

CLC 033-Contract Format and Structure for DoD e-Business

CLC 058- Introduction to Contract Pricing

CON 100-Shaping Smart Business Arrangements

CON 090-Federal Acquisition Regulation (FAR) Fundamentals(schedule

for 8/6-30/2013)

CON 121-Contract Planning

CON 124-Contract Execution

CON 127-Contract Management

Contract File Checklist, Acquisition Plan/Strategies, CEFMS, Citrix,

Closeout, Paperless Contract Filing (PCF), Peer Reviews, Performance

Work Statement (PWS), PPIRS, Project Labor Agreement (PLA), Quality

Assurance Surveillance Plans (QASP), Ratifications, Safe Access File

5Resume – Velma Powell

Exchange (SAFE), SAM,Service Contract Approval Form (SCAF), Source

Selection Authority Appointment (SSA), SPS-PD2

2012:

DHS/FEMA Contractor Performance Assessment Rating System (CPARS) -

Instructional Presentation and Evaluation Skills

Community Relations Overview and AIR Missions

Effective Communication

2010:

Business Writing (2010)

Contractor Officer’s Training Requisition Course (COTR) (2010)

Decision Making and Problem Solving Course (2010) Equal

Employment Opportunity Commission (EEOC) (2010)

1999:

Supervisor Development Course

Personnel Administration Course

1996:

Primary Leadership Development Course (1996)

PROFESSIONAL

AFFILIATIONS: 2012:

Blacks in Government

2011:

Presidential Management Fellows Finalist

2010:

Special Emphasis Program Manager- Federal Employed Women

(SEPMFEW)

2009:

Employee Communications and Advisory Forum (ECAF) Chair

Federal Employee Women (FEW)

2008:

North Texas Society Human Resource Management Students

Human Resource Management

2007:

Financial Management Association International TWU Chapter (2007)

2006:

Students for Free Enterprise (2006)

School of Management (2006)

2004:

Disable American Veteran

6Resume – Velma Powell

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