Arvind Kumar Gupta ***/* *rd Floor Govindpuri Kalkaji, New Delhi - 110019 Email: acg3b5@r.postjobfree.com Phone: (M) +095******** Profile A result-oriented professional with more than 5 years of experience in Product Delivery, Backend & Operations. Proven track-record of initiating and completing complex projects with precision and accuracy in high demand situation. PROFESSIONAL EXPERIENCE SUMMARY Global Innovesource Solutions Pvt.Ltd. Sr. Dip Executive (Backend and Operations) (May'13 - Till date) Key Deliverables: To prepare client service management information report(M.I.S Report0 for the organization To ensure strong relationship between client and organization by providing effective and prompt services to the client. Co-ordinate with the Seniors/Management to enhance the equipment and service standards through regular training programs on product knowledge and manpower development of both skilled and unskilled members/candidates. Indian Health Organisation Business Delivery Associate (Product delivery) (Sep'12 - Apr'13) Key Deliverables: Setting objectives. manage your key roles and identify key tasks to achieve peak performance manage the office more efficiently through application of key management concepts like teamwork, leadership, assertiveness and EQ Skills be a good coach and delegate tasks to your ‘juniors' confidently, tactfully and tactically take feedback and criticisms positively and give timely constructive feedback to promote greater team effort be a respected team leader and good role model, and win the respect and trust of subordinates, colleagues and bosses know how to communicate more effectively and sharpen your communication skills ABB Management Services Pvt.Ltd. Executive (Backend) (Feb'10 - Apr'12) EDUCATION & CREDENTIALS B.Sc. Agra University, Agra (UP) Higher Secondary (UP Board) Allahabad (UP) Secondary (UP Board) Allahabad (UP) GNIIT Certification from NIIT Ltd PERSONAL DETAILS Date of Birth : 19th July 1988 Location Preference : Delhi/NCR Reference : Available upon request Sex : Male Marital Status : Married