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Sales Customer Service

Location:
United States
Posted:
December 21, 2014

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Resume:

Robert Schmidt... Strategic thinker for profitable growth

**** ******* *** **** *****, CA 90804 323-***-****

acg38n@r.postjobfree.com

Creative business leader with consistent success in maximizing business

performance by driving profitable sales growth, improving product profit

margin, increasing market share and expanding into new domestic and

international markets. Mentors, motivates, measures and leads high-

performance business, sales and marketing, product management and new

business development teams. A firm believer in doing everything ethically

possible to profitably increase revenues; researching and analyzing

potential customers and markets to seize new business, raise revenues and

maximize profits.

Delivering Business Critical Outcomes through Leadership, Perseverance and

Strategic Execution

. Over $680M in Increased Combined Revenues from Organic Business

Expansion and New Product Introduction

. As much as 22% Profit Improvements from Strategic Pricing and Lean

Initiatives

. Increased Market Share by 10% through Global Expansion

. 15% Reduction in Operating Costs through Lean and Sourcing

Improvements

Knowledge, Skills and Attributes that Drive Bottom Line Performance

+ Strategic Planning + Global Sales and Marketing + Contract

Negotiations

+ New Business Development + Lean, Operational Excellence +

Leading Cross-functional + Budget and P&L Management +

ISO9001/AS9100, ITAR Teams

+ OEM & Aftermarket Market + Direct, Indirect and Distributor +

Aerospace, Defense, Mining,

Expansion Sales Channels Wind Energy and Industrial

+ Competitive + Even-Keeled + Decisive + Resourceful +

Creative + Ethical

Diverse Experience for Out-of-the-Box Thinking that Consistently Increased

Revenue and Profit

PB Fasteners Gardena, CA Dec 2013 - present

Division of Precision Castparts Corporation manufacturing structural bolts

for Aerospace; $60M in annual sales for $9.5B corporation

Director of Sales and Marketing: Responsible for Global Sales and

Marketing, P&L, Strategic Planning, New Business Development, Training,

Safety, Branding, Account Management, Sales Forecasting, Revenue and

Profit Growth, Department Budget, Contract Negotiations

. Manage team of 4 Account Managers, 1 Account Coordinator, 1 Sales

Clerk and 9 Corporate Outside Sales

. Increased sales by 21% in first 9 months; on-track for 32%+ growth

year-over-year after 3 years of relatively zero growth

. Authored and implemented 5-yr Business Plan detailing increasing

revenues to $136M by 2020

. Launched New Business Acquisition Program; already identifying 28

projects worth $40M in incremental annual sales

. Launched Sales Team Training program for employee development

. Implemented Daily, Monthly, Quarterly and Annual KPIs to motivate and

track performance

. Developed detailed Sales and Bookings Actions Plans by Customer to

focus growth activity

. Expanding sales activity directly into Asia, Europe and the Middle

East

. Launching program to capture more US and Foreign Government Spares

business

. Launched Continuous Improvement Program; identifying and implementing

6 process improvements within my first three months

. Developed 3 new pieces of marketing literature to focus on company

"niche", patented SLEEVbolt product and UAV market

M4 Wind Services/Modular Wind Energy Long Beach, CA Nov 2009 - Jan

2013

Start-up provider of QC, Engineering and Repair Services to the Wind Energy

Industry and Start-up Manufacturer of Composite Wind Turbine Blades; $3M in

annual sales

Managing Director / VP of Sales / Quality Manager: Responsible for the

day-to-day operations of the business, Sales and Marketing, New Business

Development, Training, Safety, Branding, Account Management, Sales

Forecasting, Quality Management, ISO 9001

. Acquired New Business Awards worth $600K at 40% - 50% Gross Profit

(GP) Authored and implemented 5-yr Business Plan

. Conducted detailed market analysis which lead to the launch of two new

services: Due Diligence Pre-Warranty Expiration Inspections and

Borescope Inspections of Gear Boxes which can add over $2.5M in annual

revenue at 45% GP for every 10% of market share awarded

. Authored M4 Wind Services Safety Manual and established company's HS&E

and ISO 9001 programs

. Developed and Implemented ISO9001 compliant Quality System and

obtained certification within eight months of launch. ISO9001 Lead

Auditor.

. Gained vendor approval at major OEMs and Owner Operators such as

Vestas, Gamesa, Iberdrola, Shell Wind, Bp Wind, E.On Renewables,

Infingen and GCube Insurance

WESTERN FILTER / DONALDSON Valencia, CA Apr 2007 - Oct 2009

Manufacturer of liquid filtration systems and components into the

Aerospace, Defense, Space and Industrial markets; $ 20M division of $2.2B

corporation

VP, Sales and Marketing: Responsible for Global Sales and Marketing,

P&L, New Business Development, Contract Negotiations, Sales Forecasting,

Training, Branding, ITAR/DFARs Compliance, Major Accounts, Market

Research, Strategic Planning

. Managed global sales force of 5 direct personnel, 9 Representatives

and 10 Distributors

. Acquired New Business Awards worth $4M annually

. Developed 3 year Sales and Marketing Plan which included a complete

revamping of the sales representative and distributor networks

. Lead New Business Development worth an additional $9.2M annually

. Developed and negotiated new Representative and Distributor contracts

. ITAR Compliance Officer; authored company Technology Control Plan,

Implemented D-Trade, submitted all applications and managed company

export compliance program

. Expanded sales efforts into Asia and Canada

. Negotiated renewals for two $1M+ annual contracts and achieved an

average price increase of 22%

. Directly managed major customer accounts with customers such as NASA,

Boeing, Gulfstream, Parker Hannifin, GEAE, UTC Global, Sikorsky and

General Dynamics

ADELWIGGINS GROUP Los Angeles, CA May 2000 - Mar 2007

Manufacturer of clamps, quick disconnects, silicone heaters and composite

tubes into the Aerospace, Defense, Mining, Medical and Industrial markets;

$ 78M division of $1.2B corporation

Director, Sales and Marketing: Responsible for Global Sales and

Marketing, P&L, New Business Development, Contract Negotiations, Sales

Forecasting, Training, Branding, ITAR/DFARs Compliance, Major Accounts,

Market Research, Strategic Planning

. Managed global sales force of 19 direct personnel, 22 Representatives

and 34 Distributors

. P&L and Sales Growth Responsibility: 13% growth ($7M) in 2006 with

projections to grow to $125M by 2010

. Finalized contracts for Boeing 787 and Airbus A400M which will add

$27M in annual sales at full production

. Developed 5-year Sales Plan to ensure department able to manage growth

as well as exceed expectations

. Launched Composites Marketing effort to capitalize on sole-source

position with fuel and hydraulic isolators

Business Unit Manager, Clamps and Heaters: Responsible for Sales and

Marketing, P&L, Production Schedule, On-Time Delivery, New Business

Development, Customer Service, Product Design, Account Management,

Contract Negotiations, Forecasting

. Managed product team of 48 personnel for $20 million product line

. Grew product line from $4.2M to $20M

. Increased profitability by 13 points (GP from 29% to 42%) through Lean

initiatives and Strategic Pricing

. Converted $300K in annual replacement part sales at -3% margin to

$960K at 28% margin through a product improvement

. Direct sales with largest customers and accounts such as GEAE, Boeing,

Airbus, Parker, Pratt Whitney, the DOD, Lockheed, Gulfstream and

Cessna

CONTHERM, Partner 1997-2000: Responsible for the design and installation of

the heater systems, New Business Development, Vendor Qualification,

Component Sourcing, Costing, Account Management, Sales Forecasting

CHROMALOX, Business Unit Manager 1993-1997: Responsible for Sales and

Marketing, P&L, Production Schedule, On-Time Delivery, New Business

Development, Customer Service, Product Design, Account Management, Sales

Forecasting

LOCKHEED, Senior Support Engineer 1990-1993: Responsible for the design and

implementation of all Transportation Support Equipment, Logistics and

Transportation Planning

U.S. COAST GUARD 1986-1990, Commanding Officer, 95' Patrol Vessel and

Operations Officer, 180' Buoy Tender

1986 Bachelor of Science, Marine Engineering, U.S. Coast Guard Academy, New

London, CT



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