Resume

Manager Engineer

Location:

Texas

Posted:

December 21, 2014

Contact this candidate

Resume:

DAVID M. REED

**** **** ****

Spring TX, *****

Cell: 425-***-****

e-mail to: acg346@r.postjobfree.com

OBJECTIVE

To obtain a high level of responsibility utilizing my interpersonal &

technical skills with enthusiasm, determination, and concern for others

combined with a positive attitude towards getting things done with and

through other people.

HIGHLIGHTS OF QUALIFICATIONS

. Over fifteen years of R&D experience working on core Microsoft products

and operating systems

. Comprehensive understanding of the product cycle from a test, PM, and

development perspective

. Adept in the art of writing\creating design specifications for emerging

products and services

. Experienced troubleshooter with background in both hardware & software

related issues

. Skilled team leader with strong management background

. Proficient in test plan and test matrix creation, management, and

execution

. Extensive background with internal and external correspondence

. Excellent customer relations skills with a proven track record for

success

. Solid understanding of PC manufacturing used by OEM's and ODM's

. Familiar with deployment and servicing models used throughout the

industry

. Extensive background in gathering and presenting requirements internally

and externally

PROFESSIONAL EXPERIENCE

Hewlett-Packard Houston Texas April 2014- December

2014

Title: Program Manager - CSBU Desktop Workstations

Responsibilities: Component owner, program management,

Component\deliverable owner for several preinstalled software

deliverables

Program Manager for HP Client Security stack

Owed qualification of HP TouchPoint Manager SAS solution for desktop

workstations

o Created Marketing Design Requirements document for HP Performance

Advisor

o Worked with development staff to define requirements though stories

or scenarios

. Led migration to Pulsar for CSBU Workstations and Thin Clients

o HP proprietary platform management solution for packaging and

delivering SW to production

o Lead cross team engagement through a series of presentations

o Helped resolved blocking issues encountered during migration

o Participated in design and workflow scenarios to improve overall

design

. Drove bug fixes cross team and business units to improve quality and meet

schedules

Hewlett-Packard Houston Texas July 2011- April 2014

Title: Program Manager\Development Lead - HP Thin Clients

Responsibilities: Architect and Program Manager for IRS migration - Windows

platforms

Led migration from manual build process to a fully integrated IRS

Convergence process

Created and managed all core OS components used in Widows based Thin

Clients

Delivered training and documentation for IRS/FBI/PRISM/DASH processes

. Owned cross team relationship with CMIT, PRISM, and SOSD development

teams

. Lead Microsoft engagement for over 7 years - driving HP requirements for

NPI OS's

. Triage and debugged factory issues and escalations - including CIS

"specials" issues

. Engaged with 3LS and regions on support issues and new feature requests

. Worked with marketing and management to define requirements for NPI

platforms

. Triage, debug and define scope of defects filed through Sudden Impact

across numerous platforms

Hewlett-Packard Houston Texas April 2007 - July 2011

Title: Software Engineer\Program Manager

Responsibilities: Architect and Program Manager for Mobile Thin Clients

(mTC) and Slate Embedded

. Drove mobile thin client project from ground zero to lead worldwide

market position in two years

. Built, designed, and released all images used in the mobile thin client

platforms (mtc) on schedule

. Responsible for build automation, componentization, image innovation, and

bug fixes

. Drove HP's requirements for the majority of deliverables used in mTC

design (within HP and 3rd party)

. Engaged Microsoft to drive requirements for Windows Embedded Standard

2009 and 2011 (aka WES7)

. Attended on-site customer visits to gather requirements and design

considerations for mTC platform

. Owned factory process and relationship - attended on-site visit to ODM

factory in Shanghai China

. Developed relationship with Desktop Thin Client team to collaborate on

bug fixes and image parity

. Owned 'Specials' program that provided custom images and solutions for

customers

. Created design specifications, whitepapers, and supporting documentation

for all HP WES Thin Clients

. Speaker at "train the trainer" regional sales events and held internal

educational events via "brown bags"

Aquent\Hewlett-Packard Houston Texas February 2007 -

April 2007

Title: Software Engineer

Responsibilities: Spearhead the software development for the emerging

Mobile Thin Client platform

. Implemented XP Embedded development infrastructure for ground zero

project

. Componentized HP applications and drivers required for new platform

. Created prototype Mobile Thin Client images for customer evaluation and

testing

. Engaged marketing, program management, and target customers for

requirements

. Assessing and documenting project requirements and procedures

. Acting as XP Embedded platform and Thin Client subject matter specialist

for software development team

. Performance testing and analyzing of pre-release hardware targeted for

new Mobile Thin Client

Superior Technical - L-3 Communications Arlington Texas December 2006

Title: XP Embedded Platform Developer

Responsibilities: Develop XP Embedded configuration for a diskless remote

boot configuration

. Develop custom hardware profiles for target client systems using XP

Embedded development platform

. Minimize client footprint to achieve boot time performance goals in

production environment

. Create custom software and driver components used to build the target

client image

. Automate client build process in Target Designer development tool

. Identify and implement core operating system components used for deployed

servicing model

. Implement deployment strategy for client image via PXE boot to diskless

workstation

. Cross train L-3 personnel on XP Embedded development tools and document

end to end process

Excel Data Corp - Microsoft Redmond Campus February 2006 -

June 2006

Title: Software Test Engineer

Responsibilities: Testing Active Sync integration between Windows Vista and

mobile embedded devices

. Performed daily Build Verification Tests (BVT) of pre-released Active

Sync 4.0 application

. Executed Stress and Performance testing of Active Sync application on

Vista platform

. Bug reporting and troubleshooting of daily build breaks with development

staff

. Provided daily status reports on BVT and Stress related testing to the

core Active Sync team

. Maintained automation used to install Windows Vista and configure daily

test requirements

Excel Data Corp - Microsoft Redmond Campus August 2005-

February 2006

Title: Software Test Engineer

Responsibilities: Software Test Engineer responsible for the following

Windows Vista Shell components: LogonUI, Task Manager, CabViewer and

Compressed folders (ZIP)

. Maintained and updated the test matrixes for LogonUI and Task Manager

. Responsible for providing weekly status on component health and feature

implementation

. Performed frequent testing of prerelease binaries for bug fixes or new

feature implementation

. Proficient using the Microsoft kernel debugger for bug reproduction and

the triage of daily build breaks

. Daily use of Microsoft's internal R&D tools such as Product Studio,

Source Depot, and AppVerifier

. Wrote 'how to' document on the configuration of Smart Cards for private

domain testing for LogonUI

Phillips Medical Systems - Bothell Washington July 2005 -

August 2005

Title: Platform Lead - Windows and XP Embedded operating systems

Responsibilities: Platform lead responsible for all aspects of the

operating system platform used in Phillips Medical's line of high-end

cardiology and x-ray devices.

. Runtime image generation and SLX maintenance using XP Embedded's Target

Designer

. Development, maintenance, and optimization of proprietary components

using XPE's Component Designer

. Deployment and servicing of MS QFE's, Service Packs, and software updates

to in-field devices

. Architecture of prototype components and runtime images targeted at "next

generation" of devices

. Troubleshooting and resolving critical escalations raised by internal

team and external customers

. Liaison between Phillip's world wide sales and support staff to the core

R&D department

PMQ - XP Embedded Solutions Provider February 2005 - July

2005

Title: Principal Consultant, Owner

Responsibilities: Independent software consultant: development of custom

software and hardware components (SLD files), runtime image design,

architecture and troubleshooting (SLX files), footprint reduction and

performance optimization, runtime deployment and servicing, and automation

of the runtime build process in Target Designer through the use of Marco

and Prototype components.

. Computer Associates: Componentized CA's popular anti-virus software for

use on the XP Embedded platform as well as created a Virtual PC's

"compatibility component" to ease R&D testing.

. Smartmatic Corp: On-site visit to Caracas Venezuela to work on a new

electronic Presidential voting machine based on XP Embedded.

. Hollywood Entertainment: Developed Board Support Pack (BSP) to be used on

the company's latest point of sale (POS) devices - also implemented

several footprint reduction techniques to reduce overall image design

across their three existing POS devices.

. Portland School District:: Participated in presales events as technical

advisor and support engineer for Venturecom's diskless workstation

solution - BXP (similar to HP's 'Image Manager' technology)

. US Military: Optimized the boot time of a new headless device being

evaluated by the US Military for improved in-field communications in

order to meet the Military's strict performance criteria.

Microsoft Corporation - Customer Strike Team January 2004 -

February 2005

Title: Program Manager

Responsibilities: Customer satisfaction, technical evangelism, sustained

engineering, critical escalations, and development of new products to be

used in conjunction with the XP Embedded product line.

. Attended on-site customer visits to ensure XP Embedded success. Customers

include: HP, Dell, Disney, National Semi Conductor, Computer and

Associates, Intel, Via, Transmeta, M-Systems, & the NSA.

. Whitepapers & Evangelism: Drove creation of whitepapers based on

marketing requests. Featured\top rated speaker and Embedded DevCon's &

similar marketing\training events.

. Create Product Specifications: completed design specifications for the

following assignments: Win-XPE Windows Based Ternimal, Win-XPE WBT

Resource guide, XPe Eval Download, & XP Embedded Test kit

. Win-XPE - Windows Based Terminal - designed an innovative solution that

coverts legacy hardware systems to Thin Clients using the Windows XPe

code base. Project spawned three new OS platforms

. Resolved critical Product Support escalations to XPe product group with a

100% personal success rate

Microsoft Corporation - Windows Embedded XP SP1 January 2003 -

January 2004

Title: Software Test Engineer

Responsibilities: In charge of "Core OS" & First Boot Agent (FBA) for the

XP Embedded SP1 product cycle.

. Testing responsibilities also include: WPA, HAL, PnP, System Cloning tool

(deployment), Win\Min logon, and the troubleshooting\implementation of

device driver components and 3rd party applications

. Was also responsible for ensuring minimal "footprint" impact on changes

to core Windows component definition during the SP1 development cycle.

. Measured success through the creation, maintenance, and execution of test

matrices used to validate the quality of the XPe product.

. Introduced & evangelized new and improved method for building "runtime"

images with XP Embedded tools that are now common practice in the market

today.

. Designed a set of "helper macros" used to monitor daily footprint impact

of binary changes from base team, thus providing a consistent &automated

way to measure success. The "Helper Macros" were included in the XPE SP1

release as a test tool & development aide.

. Attended the Embedded Developer Conferences around the world as a

featured speaker

. Participated in Joint Development Program as technical advisor to key

Microsoft Partners

Microsoft Corporation - Windows Embedded XP August 2000 -

January 2003

Title: Software Test Engineer

Responsibilities: in charge of two shipping Authoring tools used in the

componentization effort: Component Designer and Target Designer.

. Generated and executed test plans and test matrices for both tools.

. Worked closely with program management & development staff on product

specification accuracy, implementation, and design implementation.

. Held weekly demos\training courses to educate and evangelize tool usage

and product design to external MS teams required to componentized Windows

features

. Maintained top bug count for team, with a fix rate over 65% on core

issues.

. Wrote Readme.txt and Knowledge Base articles for Beta and RTM releases of

XPe

. Assisted with the Joint Development Program as troubleshooter\solutions

provider

Microsoft Corporation - Windows Millennium Edition: December 1999

- August 2000

Title: Software Test Engineer

Responsibilities: Plug-n-Play, Power Management, Windows Setup, and OEM

migration of Windows Millennium.

. Adept team leader overseeing daily productivity and testing in the main

Win9x "Plug n Play" lab

. Responsible for the creation and maintenance of test matrices.

. Increased team's productivity & communication by implementing internal

Newsgroup

. Regularly validated pre-release binaries for core OS developers prior to

code check in.

. Frequently corresponded with OEM IHV's and ISV's to resolve common

issues, as well as debug and triage OEM preload and upgrade problems.

. Attended intercontinental and overseas OEM trips representing Microsoft,

as well as off campus visits to local customers and venders.

. Spearheaded numerous OS platform initiatives including: performance

monitoring, localization, and internship\cross training with Microsoft

Product Support professionals

. Commonly attended "Install Fairs", "Plug Fests", and other Microsoft