Post Job Free

Resume

Sign in

Customer Service

Location:
Charlotte, NC
Posted:
December 21, 2014

Contact this candidate

Original resume on Jobvertise

Resume:

Page?*of?*

Nolan?Joesph?Hewitt

****?I?Woodscape?Drive Charlotte,?NC?28212

980?349?2740 704?615?0019 acg33a@r.postjobfree.com?

NjH

Experience

U.S. Security Associates Charlotte, NC

Security Officer (Unarmed)

Performed Security Patrols in designated areas

?

Creates Daily Reports

?

American Red Cross CPR Certification

?

Perform mitigation requirements

?

Assists Guests with operational inquiries

?

The American Red Cross (Call Center) Charlotte, NC

Tele-recruiter (Outbound)

Knowledgeable of medical terminology

?

Places outbound calls to recruit blood donors

?

Completes reminder calls, appropriate follow-up

?

Schedules donors to upcoming drives

?

Makes over 50 outbound phone calls every day to existing clients

?

Iverify Security (Call Center) Charlotte, NC

Protection Specialist 3

Dispatched Law Enforcement

?

Operated and mastered CCTV systems

?

Handled Burglar Alarms

?

Reduced Robberies, Burglaries, and Shrink

?

Programmed Surveillance Cameras

?

Assisted Law enforcement with detailed reports

?

AMC Entertainment Charlotte, NC

Supervisor

Assigned store operations

?

Edited weekly employee schedules

?

Created cash deposits and inventory orders

?

Instructed, trained, and disciplined new employees

?

Enforced and monitored policies, regulations and guidelines

?

Oversaw operational concerns

?

2

Education

Central Piedmont Community College Charlotte, NC August 2013 - December 2014

Associate Degree Transfer Program of Science

North Carolina A&T State University Greensboro, NC

Computer Science and Information Technology

Skills and Training

? North Carolina PPSB Certification

American Red Cross CPR Certification

?

Microsoft Word/Excel/PowerPoint/Outlook/Spreadsheet

?

CCTV systems

?

Cash Management/Deposits/Payroll Calculation

?

Supervision Experience/Meet Deadlines/Organizational Skills/Detail Oriented

?

Motivational Skills/Public Speaking/Security Protocols

?

Objective

To attain an Entry Level position. My experience as a supervisor qualifies me to work with a team. I have over 4

years of experience in Customer Service and Management. Keen ability to read non-verbal cues, develop

rapport quickly and diffuse situations. Personality that is detail-oriented and investigative in nature. Proficient

with technology and experience working with multiple surveillance systems. College student currently enrolled

in the Associate Degree Transfer Program.



Contact this candidate