Arthur Cruz

Education:

Bachelor of Arts in Political Science Expected Graduation Date, May 2015

Daemen College, Amherst, NY

Minors: International Business and History

Higher Education Opportunity Program (H.E.O.P.)

Employment:

Daemen College, Amherst, NY 2011 - present

Smart Squad

o Repair computers, detecting viruses, install anti-virus software

o Troubleshoot computers for any issue, repair computer hardware

Solar Café, Buffalo, NY Fall 2011 & Spring 2012

Cashier

o Received payment by cash, check, credit cards or automatic debits

o Greeted customers entering establishment

o Counted the money in cash drawers at the beginning of shifts to ensure that amounts were

correct and that there was adequate change

o Maintained clean and orderly checkout areas

Department of Motor Vehicles, New York City, NY Summer 2011

o Provided quality customer service

o Issue secure documents and verified identities

o Protected the privacy of personal information

o Made sure customers properly completed forms for the renewal or replacement of both

permits and none-driver IDs

Bronx Theatre High School, New York City, NY Fall 2009 & Spring 2010

Bilingual Math Teacher Assistant

o Tutored Hispanic high school students in algebra

o Assisted students with different math methods to improve academic performance

o Assisted teacher in academic classroom management activities

Public School/Middle School 279 (Manuel Rivera School), New York City, NY Summer 2006

School Tutor

o Tutored reading skills with kindergarten students and read to students

o Helped students improved reading comprehension skills, improved listening

comprehension skills, develop pronunciation skills

o Created fun classroom activities for the students to enhance academic skills

Skills

o Microsoft word, PowerPoint Adobe Photoshop, Windows, Email

Languages

o Fluent in Spanish

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