Lisa Hewitt

LH

** ** ***** ****** *******, NY **435

T: 856-***-****

E: acg30q@r.postjobfree.com

Summary Responsible for providing proactive support for associates, assisted the Operations Assistant

Store Manager with scheduling, coaching, training, supervising and selecting Office Assistants

to perform responsive, accurate, error free, efficient and timely processing of store detail, as

well as personally supporting the management team in their execution of Human Resources

accountabilities and performing store Human Resources administrative functions.

Highlights ● New employee orientations

● Staff training and development

● Maintains confidentiality

● Human resources audits

● Human resources management

● People oriented

● Organized

● Exceptional communicator

Experience ● Supports the Operations Assistant Store Manager in developing high performance

teams by assisting in scheduling and supervision of Office Associates, as well as training

and coaching Office Associates on cash office, account maintenance, data entry detail,

mail, miscellaneous office and HR clerical work processes.

● Participates in interviews with Office Associates job applicants and provides input to

the Operation Assistant Store Manager during the selection process.

● Maintains working knowledge of applicable federal, state and local employment laws

and ensures awareness and compliance throughout the store administers Human

Resources policies and processes for compliance, escalating issues to the Store

Manager when his/her support is needed for correction or for appropriate disciplinary

action.

● Oversees and supports recruitment for hourly positions in the store, maintaining

awareness of store hiring by position, networking for community based sourcing, and

partnering with the Store Manager and Assistant Store Managers to conduct affirmative

action for building a diverse store team and to identify and leverage sources for

qualified candidates.

● Participates in the applicants selection process and supports consistent use of Brass

ring system, assessments and interview guides.

● Maintains integrity of employment transactions through timely and accurate

on boarding, record updates, and termination processing.

● Participates with Store Manager and Assistant Store Managers in planning and

facilitating new hire orientation.

● Performs payroll processing for non exempt associates follows up with Assistant Store

Managers to ensure accuracy of the hours and earnings entered for the associates who

report to them.

● Partners with the Store Manager and 88Sears HR Consultants to resolve policy,

compliance and associate issues in a timely, appropriate and consistent manner.

● Proactively monitors training completion in Training Tracker and assists store

management team with needed follow up conducts training on new policies,

procedures and initiatives when required.

● Assists the Operations Assistant Store Manager and Store Manager with

communications to associates regarding upcoming events, work process changes and

Company/business initiatives.

● Adheres to privacy requirements and maintains confidentiality of associate and

customer information.

Education Southern New Hampshire University

Bachelors Degree 2015

Other Promoted to Human Resource Office Lead after 6 years of employment.

References Available upon request.

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