MELISSA D. WRIGHT

*** ***** ******* **** ***** Rosa Beach, FL, 32459

813-***-**** acg30g@r.postjobfree.com

PROFESSIONAL ADMINISTRATOR & COORDINATOR

Multi-faceted, highly skilled, entrepreneurial Professional with over twenty years of experience cultivating a bevy of skills, seeking a job with applicable administration/coordination/management skills. Proven successful track-record of operating, maintaining, managing, and coordinating day-to-day duties for a variety of businesses, including Sales, Operations, and Health Care. Experience in interviewing and training. Excellent people & leadership skills.

Management

Program Services

Data Entry & Tracking

Strategic Planning/Analysis Coordination

Documentation

Client Relations

New Business Development Professional

Detail-oriented

Interpersonal Skills

Motivated Self-Starter

PROFESSIONAL EXPERIENCE

Emerald Coast Assoc. Management, Destin, FL 2014 – Present

Certified Pool Operator/Maintenance Coordinator

Responsible for cleaning, servicing, and maintaining three commercial swimming pools.

Receive, store, and maintain an adequate inventory of swimming pool supplies and materials.

In charge of daily upkeep of the property buildings and grounds.

Responsible for maintaining proper chemical and water/pH balance.

In charge of inspection of pool area for needed repairs and/or safety issues.

Maintain records pertaining to the swimming pool operation.

Manage daily operations of an 18 acre property, comprising 29 buildings, and 216 units.

Independent Contractor for State of Florida, St. Petersburg, FL 2011 – 2013

Medicaid Waiver Support Coordinator

Coordinated life-enhancing services for individuals with unique developmental disabilities.

Maintained comprehensive and detailed client documentation.

Conducted monthly care facility and home visits with clients and their caregivers.

Secured funding from State Medicaid and Medicaid Waiver funds to ensure continuity of services.

Independent Contractor for State of Florida, Tampa, FL 2007 – 2011

Human Services Program Analyst, Sr.

Reviewed central records and obtained information through collateral sources for data collection.

Scheduled and conducted monthly face-to-face interviews with the individual, guardian, and health care providers in order to complete need assessments.

Documented monthly follow-up for needed care.

Viatek Solutions, Tampa, FL 2006 – 2007

Internet/Ebay Sales

Responsible for taking pictures of products, downloading and listing product information to eBay and other internet resources for sale and tracking, and shipping products sold.

Commercial Cleaning, Cleveland, OH 2005 – 2006

Owner & Operator

Supervised a team of four employees, and performed janitorial tasks for large industrial work environments.

Conducted quality control and assessed customer satisfaction.

Independent Contractor for State of Florida, Tampa, FL 2001 – 2005

Medicaid Waiver Support Coordinator

Coordinated Medicaid funded services for developmentally disabled individuals.

Maintained comprehensive and detailed client documentation.

Arranged monthly care facility and home visits with clients and their care providers.

Human Services Foundation, Inc. for State of Florida, Tampa, FL 1999 – 2001

Medicaid Waiver Support Coordinator

Developed skills required coordinating life-enhancing services for the developmentally disabled within an agency setting.

Promoted to supervisor after seven months and transferred to Tampa facility.

Department of Corrections, LaGrange, KY 1997 – 1999

Classification/Treatment Officer

Assisted Security Personnel with duties as needed.

Defined programs/custody levels appropriate for inmates.

Prescribed social and vocational programs to inmates.

Cabinet for Families and Children, Louisville, KY 1995 – 1997

Child Protective Services

Provided services for parents involved with cases of neglect and abuse.

Recorded the substance of all contacts with clients/collaterals.

EDUCATION & CREDENTIALS

Bachelor of Science, Psychology, Ball State University, Muncie, IN

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