andrew goodfellow

Ottawa West, ON

acg2xx@r.postjobfree.com

WORK EXPERIENCE

Talent Recruiter

Just Energy Co - Ottawa, ON

Responsibilities

Created Excel spreadsheets to track the performance of different recruitment practices applied.

Determined applicant requirements by studying job description and job qualifications.

Reviewed job applicants resumes to evaluate if they have met the position requirements

Conducted pre-screening phone interviews to ensure candidate met essential requirements before scheduling

the interview

Managed and attracted applicants by placing job advertisements; contacting recruiters, using newsgroups and

job sites.

Evaluated applicants by discussing job requirements and applicant qualifications with managers; interviewing

applicants on consistent set of qualifications.

Established recruiting requirements by studying organization plans and objectives; meeting with managers to

discuss needs.

Developed and executed recruiting plans.

Administrative duties, record keeping, performance management, information/file management and employee

relations.

Survey Interviewer

Opinion Search - Ottawa, ON - January 2013 to September 2013

Responsibilities

Conduct over the phone interviews with candidates regarding various issues from environmental, social and

political.

Explain to the candidate what the survey was, who it was for and how there information would be used and

stored.

Entered candidate responses into the data base. Information ranged from name, email, yes or no questions

to open ended opinion questions.

Skills Used

customer service, communication skills, data entry,

Financial Service Rep.

Kognitive Marketing - Service, MS - March 2013 to July 2013

Responsibilities

Interacting with new and existing Canadian Tire customers to promote the Canadian Tire Credit card.

Explaining and reviewing the credit card contracts, interest rates, payments and payment methods.

My other duties included Extensive customer interaction, travelling to various locations throughout Ottawa,

working with no supervision, sales skills, meeting and exceeding quotas.

Labourer

Self Help Housing - Ottawa, ON - May 2012 to September 2012

Responsibilities

Maintaining the outside grounds by cutting the grass, weed whacking, landscaping, stump removal, pruning

tree’s and fix and install window wells.

Maintain houses with a full time general handy man. which involved dry wall, painting houses, putting up and

changing light fixtures, adding and removing patio stones, plumbing and other general maintenance.

Brand Ambassador

Mosiac Marketing - Ottawa, ON - May 2010 to September 2010

Responsibilities

Promote and sign up new customers for the Petro points program.

Discuss with customers that Sunoco Gas stations would be converting to Petro Canada and answer any

questions they had about the conversion.

Review and explain how the Sunoco points system would be honoured under the new Petro Points program.

collect customer information such as name, address, phone number, store it and send it to the head office.

My other duties included Extensive customer interaction, travelling to various locations throughout Ottawa,

working with no supervision, sales skills, meeting and exceeding quotas.

Customer Service Agent

Convergys - Ottawa, ON - June 2009 to December 2009

Responsibilities

Answer customer questions about their mobile phone accounts ranging from billing to technical issues.

Review and explain customers phone bills including; usage, overage charges, bill cycle dates, payment

methods and plans.

Solving technical issues such as service interruptions, outages and billing issues.

Reviewing customer bills to find the best plan for their mobile phone needs.

My other duties included customer service, sales, communication skills and data entry.

marketing intern

Your Credit Union - Ottawa, ON - January 2009 to April 2009

Responsibilities

Reviewed an extensive marketing package given to us by our client to identify opportunities to increase their

market share.

Conducted market research for our client to help build a media and marketing plan.

Distributed 513 survey’s throughout the Ottawa area with my marketing team for our client.

Worked closely with the marketing manager to coordinate our marketing plan with the goals of the bank.

Planned and executed a focus group for market research, where we videotaped respondents.

Conducted a sales audit of a sales manager and his staff at a local Ottawa company.

Developed our marketing plan and presented our findings to the marketing manager and CFO.

Our marketing plan was chosen out of four others as the best decision and implemented by our client.

EDUCATION

BA in Political Science

University of Ottawa - Ottawa, ON

2010 to 2014

College Diploma in Business Marketing

Algonquin College - Ottawa West, ON

2007 to 2009

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