MARY F. BARNETT

**** **** ******, *******, ** ***22

407-***-**** * acg2xh@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Hilton Grand Vacation Club Temporary

*/*/** ** **/28/14

Marketing Reservationist

Reservationist with the connection between the Marketing and Sales

Departments making sure all information is entered correctly to ensure

guests receive the utmost quality care.

> Microsoft Office 10

> Absolute Tenant 8.26

> Cognos - w/Eclipse and Lead Allocator

> Accuracy and Professionalism

> Data Entry for using Absolute Tenant and Cognos

Faneuil, Inc. Temporary

12/2013 to 4/2014

Call Center - Customer service support for customers signing up for

insurance for the Affordable Care Act program.

> Cisco Agent system 8.0

> Microsoft Dynamic CRM system 4.0

> Supply excellent customer service for customers looking to enroll for

insurance as required.

Carley Corporation

2/2011 to 12/2012

Media Integrator

> Data entry using customer based software to combine data and graphics

into one cohesive file for presentation in a classroom learning

situation.

Receptionist

> Greeted customers and answered phones.

> Made travel arrangements including hotel and air reservations.

> Made catering arrangements for meetings for program directors and

managers.

> Inventoried and ordered office supplies to provide entire office with

operational supplies for copier, printers and general office needs.

> Proficient in Microsoft Word, Excel and Outlook providing exceptional

letter writing and spreadsheets, type 60 wpm. Entry level knowledge

of Power Point application.

> Avid self-starter with strong communication and organizational skills.

Completed additional education

1/2009 to 8/2010

Acousti Engineering Company of Florida

3/2000 to 10/2008

Executive Assistant

> Event planning for tri-annual managers' meetings including all hotel,

food, travel and support materials.

> Managed company cell phone program providing customer service support

for 420 phones and reconciliation of invoice to improve cost control.

> Managed enrollment program for company medical benefit plan providing

customer service to employees with issues, questions and needs for

additional materials.

> Managed office to provide entire office with operational supplies for

copier, computers, printers and general office needs.

> Proficient in Microsoft Word, Excel and Outlook providing exceptional

letter writing and spreadsheets, type 60 wpm. Entry level knowledge

of Power Point application.

> Avid self-starter with strong communication and organizational skills.

First Communications

11/1994 to 03/2000

Administrative Assistant

> Provided clerical support to sales and marketing staff, checking

applications for accuracy.

> Managed office to provide entire office with operational supplies for

copier, computers, printers and general office needs.

> Provided customer service to customers with issues in regards to long

distance telephone service.

> Proficient in Microsoft Word, Excel and Outlook providing exceptional

letter writing and spreadsheets, type 60 wpm.

EDUCATION

Le Cordon Bleu School Orlando 01/2009 to

08/2010

> Education in culinary arts. Associates Science Degree.

Skills

> Microsoft Word - 60 WPM

> Microsoft Excel - intermediate

> Microsoft Outlook - intermediate

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