LEWIS T. VIRGIL, JR.

*** ******* *****

Walkersville, MD 21793

Cell: 301-***-****

Hm: 301-***-****

E-mail: acg2w5@r.postjobfree.com

Information Technology Certified Professional

Innovative IT Professional offering critical thinking skills, demonstrating initiative and the

ability to operate effectively with little or no supervision. Capable of functioning and decision-

making in a highly stressful environment. Twelve years of active-duty military service and

subsequent 20 years of proven IT experience.

Security Clearance

As of May 2011, possess an active TS/SCI Security Clearance.

Professional Experience

MAC Field Engineer, Zachary Piper LLC, Arlington, Virginia, November 2013 – August 2014

As part of the U.S. Army Information Technology Agency, Enterprise Transport Management

contract, assisted in providing management and engineering services at the Pentagon to all

branches of the military across 300+ sites and 8,500+ network devices. Within the ITIL

structure, supported a network, Move, Adds and Change (MAC), and incident break/fix team as

part of the ITA Network Operations Center. Worked collaboratively within a customer support

team dedicated to providing agile and efficient support to ITA customers experiencing network-

related issues. Exhibited strong technical, communication, documentation and analytical skills to

successfully perform the following core tasks:

Trouble/incident and change request ticket management using Remedy Incident Management

Tool

Accurately document, triage, diagnose, troubleshoot, and resolve network incidents

Install and maintain copper and fiber optic infrastructure

Install and maintain telephone equipment, including analog, ISDN and Voice over IP

common equipment and telephones

Test, and troubleshoot and restore user connectivity issues related to LAN/VLANs

Test, and troubleshoot and restore service issues related to analog, ISDN and Voice over IP

Make decisions based on applicable ITA requirements, codes, standards, and best practices.

Create, modify and maintain infrastructure records, such as drawings, cut sheets and Planet

documents

Deliver exceptional customer service

Network Engineer Sr., Lockheed Martin, Arlington, Virginia, August 2001 – November 2013

Evaluated, recommended, installed, and supported local area network (LAN) and wide area

network (WAN) hardware and software. Evaluated LAN/WAN hardware and software

requirements and capabilities related to user needs, and make recommendations. Established and

documented standards for network architecture, and plan and coordinate total network

integration. Coordinate installation of required hardware. Install application software programs

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on LAN or WAN. Maintain technical expertise in all areas of network and computer hardware

and software interconnection and interfacing, such as routers, multiplexers, hubs, bridges,

gateways, etc. Formulated programming and configuration system changes for software

applications to facilitate network system capability. Provided software and hardware

familiarization overview with users. Coordinated third-party maintenance for network equipment

and troubleshoot problems with department users and department LAN/WAN administrators.

Also developed uniform operation procedures.

Senior Information Technologist. Signal Corporation, Fairfax, Virginia, September 2000 –

August 2001

Provided system and component maintenance, testing, alignment, troubleshooting and repair of

Satellite and Microwave systems to include Satellite Modems, Multiplex Equipment, Digital

Communications Subsystems (DCSS), Switch Multiplexer Units (SMU), TROPO Scatter

equipment, Line of Sight Equipment, Routers, Network Control hardware, and ancillary

electronic and cryptographic equipment.

Senior Information Mission Area Technician. Harris Corporation, Alexandria, Virginia,

August 1997 – September 2000

Performed duties of Senior Information Mission Area Technician Team Leader at the Pentagon.

Conduct site surveys; performed installation of backbones, connection to the workstations,

connection to the Lan\Wan networks, assembling material, cable fabrication, testing, and quality

assurance. Also made as built drawings, read blue prints, corrected blue prints, did redline

drawings, made reports, briefed customers and supervisors for the renovation of the Pentagon.

Relocated sections within the Pentagon and buildings outside the Pentagon using copper and

fiber optic cable for classified and unclassified circuits.

Electronic Technician II. Halifax Corporation, Fort Ritchie, Maryland, September 1993 -

August 1994 and May 1995 - August 1997

As team leader of strategic and non-tactical information systems and electronics, performed

technical assignments in design, development and modification of existing and planned

information system. Applied practical knowledge and experience with principles, methods,

standards and techniques in the field of communications. Developed installation packages,

including bill of material, technical drawings and installation instructions. Coordinated operation

with customers and team members to assure work plans and schedules for assigned projects.

Prepared, installed, tested and repaired numerous communication systems.

Wire Communications Mechanic WG-11. 1111th Signal Battalion, Fort Ritchie, Maryland

August 1994 - May 1995

Performed site surveys, installation, maintenance, repair, testing, moving, and rewiring of a

variety of communications-electronics (C-E) systems and equipment including data carriers,

recorders, receivers, transmitters, alarm status units, teletype, printers, public address, and data

processing systems. Maintained and repaired key telephone systems, PBX's, PBAX's executive

loudspeaker and amplifier conference telephones, and fire and special alarm circuits.

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Telecommunications Manager. U.S Army 1111th Signal Battalion, Fort Ritchie, Maryland

November 1984 – September 1992

Supervised and performed organizational, direct general support and depot maintenance of

electrical-mechanical and electronic teletypewriter and facsimile equipment. Disassembled

equipment and replaced faulty components, sub-assemblies and individual parts. Sectionalized,

localized and isolated electrical, electronic and mechanical causes of equipment nonfunctional

and malfunctions. Conducted detailed testing in order to localize and diagnose causes of

malfunctions utilizing specialized tools and test equipment. Read and interpreted electrical and

electronic schematic and wiring diagram pertaining to teletypes and associated equipment.

U.S. Secret Service Support Team Member, U.S. Army, 1991 - 1992

Served as communications team member for the U.S. Secret Service Command Support Team.

Provided technical and protective communication support for the1992 presidential candidates,

which included installation and maintenance of radios, telephones, and facsimile systems

throughout the United States for the Secret Service Command Post Operations.

Computer Experience. Day-to-day operations include work on personal computers using

Windows XP Professional, Visio, Visionael, Remedy and Microsoft software programs.

COMPUTER PROFICIENCY:

Microsoft Office Suite 2010: Word, PowerPoint, Excel, Access, Microsoft E-mail, Visio

AT&T 386 UNIX touch screen switchboards.

EDUCATION

2007 Strayer College, Introduction to Networking

Blown Fiber Training. Sumitomo Electric Lightware Corporation, Alexandria,

Virginia

Fiber Optics 101. Hagerstown Community College, Hagerstown, Maryland

United States Secret Service/Defense Communications Agency, Fort Ritchie, Maryland

1988 Primary Leadership Development Course, Fort Dix, New Jersey

General Service Administration. TSEC/KY-71 Limited Maintenance.

Kansas City, Missouri

Organizational and Intermediate Maintenance Model 40 Data Terminal.

Sheppard Air Force Base, Texas

1984 Teletypewriter Operator Course, AN/UGC-74, Bremerhaven, Germany

1981 Telecommunications Terminal Device Repair Course, U.S. Army Signal School

Fort Gordon, Georgia

1973 United Electronics Institute, Birmingham, Alabama

1972 Graduate, S.D. Lee High School, Columbus, Mississippi

Virgil, Lewis T.

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AWARDS

Army Commendation Medal (2)

Army Achievement Medal (2)

Good Conduct Medal (4)

Non-Commissioned Officer Professional Development Ribbon

National Defense Ribbon

Army Service Ribbon

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