Patricia Hedges

** ****** ****

415-***-****

Novato, CA 94947

acg2uy@r.postjobfree.com

Springboard Wine Company, Novato, CA 2013-2014

Bookkeeper

. Learned a new "in the cloud" program, Accounting Seed, a native

Salesforce Accounting Software

. Processed high volume of Accounts Receivables averaging $800,000 cash

receipts a month

. Processed high volume of Accounts Payable including monthly commission

payments to sales representatives

. Managed and tracked bank account transactions including online

deposits, transfers between accounts and reconciled statements at

month end

. Maintained Human Resources-related employee files reflecting salary

increases, deductions, garnishments, benefits, payroll exceptions and

W-2 withholdings exercising a high level of confidentiality

. Prepared and filed 1099's, business licenses and government surveys as

needed

. Administered and tracked Workers Comp reports and claims

. Communicated with and resolved customer related issues concerning

payments and invoices

. Responded to supplier's requests and inquiries in a timely manner by

using problem solving skills to track down issues with payments and or

invoices

. Identified opportunities for process improvements, made suggestions

that were implemented that improved efficiency

Steadfast Futures & Options, Field of Greens, L.O.G.I.C., Inc., Sonoma, CA

2011-2013

Office Manager/Bookkeeper

. Created an efficient filing system for all 3 companies

. Prepared semimonthly payroll and filed payroll taxes for all 3

companies

. Created and implemented a Website for Field of Greens using Adobe

Dreamweaver

. Processed and tracked accounts receivable, accounts payable,

reconciliation, 1099s, and journal adjustments

. Established and maintained Human Resources-related employee files

reflecting salary increases, deductions, garnishments, benefits,

payroll exceptions and W-2 withholdings exercising a high level of

confidentiality

. Administered and tracked Workers Comp reports and followed up on

claims

. Developed and maintained an Employee Handbook for Field of Greens

. Communicated with customers to resolve problems with invoices

. Administered LOGIC website including updates to subscriptions,

answering customer inquiries and tracking payment

St. Rita School, Fairfax, CA 2009-2013

Office Manager/Bookkeeper

. Prepared and deployed financial reports to Principal and Board of

Directors and Officers

. Developed and maintained sound financial practices

. Collaborated with the Principal and Finance Committee to prepare the

annual budget

. Communicated and listened attentively to parents in resolving issues

. Processed and tracked accounts receivable, accounts payable,

reconciliations, 1099s, and payroll

. Administered and managed Financial Aid applications and reporting

. Researched, analyzed and prepared survey reports and yearend financial

reports required by the Archdiocese

. Established and maintained Human Resources-related employee files

reflecting salary increases, deductions, garnishments, benefits,

payroll exceptions and W-2 withholdings exercising a high level of

confidentiality

Papermill Creek Children's Corner, Point Reyes Station, CA 2008-2009

Executive Director

. Prepared and deployed status reports and financial reports to Board of

Directors and Officers

. Provided leadership in developing program, curriculum, organizational

and financial plans with the Board of Directors and staff, and carried

out plans and policies authorized by the board

. Compiled and maintained official records and documents, and ensured

compliance with federal, state and local regulations

. Actively maintained a working knowledge of significant developments

and trends in the Child Development field

. Recruited, hired and released, when needed, personnel, both paid staff

and volunteers

. Developed and executed regular performance evaluations, and ensured

sound human resource practices were in place

. Created and distributed brochures and flyers in marketing organization

. Worked with the staff, Finance Committee, and the Board in preparing a

budget; ensured that the organization operated within budget

guidelines

. Managed day to day operations of the school

. Communicated with parents on issues, by listening attentively, and

providing alternative solutions to problems

. Researched, wrote and regulated grants from private, state or federal

organizations

. Processed accounts receivable, accounts payable, invoicing,

reconciliation, 1099s, payroll, non profit accounting and financial

system

. Developed and maintained the Donor Database in Microsoft Access

. Managed funds development through organization of events and annual

campaigns

Teacher at A Child's Way, Burlingame, CA and Kidango Inc. Fremont, CA

2002-2007

. Supervised up to 40 children, aids and volunteers

. Strategically and creatively planned and implemented age appropriate

projects.

. Put together lesson plans and prepared required materials for

different skills and year groups

. Initiated new ideas for age appropriate projects as well as day to day

processes

. Supervised up to 16 children, aids and volunteers

. Planned, prepared and implemented daily schedule in accordance with

policies

. Completed and maintained reports and documents, including enrollment,

attendance, child observations, and daily logs

. With an imaginative approach, created and provided developmentally

appropriate curriculum and activities for children that developed

their creative, practical, and social skills

. Observed children for appropriate age related skills; completed

DRDP's, defined goals and communicated plans with parents

Pointspeed Inc., San Mateo, CA 2000-2001

Supplier Integration Manager

. Managed concurrent website development, implementation and maintenance

of Vendor websites partnering with the Pointspeed Website such as

AT&T, Barnes and Noble, Online Office Supplies and USA-Net.

. Ensured schedules, QA, and customer requirements were met.

. Allocated team of 5 software engineers to concurrent projects in a

fast paced environment with one month project timelines.

. Negotiated, developed and implemented project management processes and

procedures.

. Developed test scripts, problem log and managed content and database

accuracy.

. Communicated accomplishments, issues and status to management and

project stakeholders.

. Verified content, cosmetic and technical changes were correct by

conducting Q.A. testing.

IBM Global Services, Armonk, NY 1994-2000

Project Manager Mountain View, CA

. Concurrently managed development and maintenance of internet and

intranet websites for IBM and clients.

. Managed the creation of the IBM Education and Training website from a

legacy mainframe proprietary system to an interactive website that

generated $16 million in revenue.

. Coordinated tasks across many IBM departments and managed cross

functional team members to deploy websites.

. Leveled staff on projects according to priorities, skills and

negotiated schedules with other Project Managers.

. Created MS Project schedules, project plans and project notebooks in

corporate online Lotus Notes Project Management Office database.

. Developed project budgets and forecasts.

. Prepared and deployed project status reports to project stakeholders.

. Developed a Lotus Notes interactive database allowing clients to

access status of their projects.

. Managed the HTML lab and graphic designers.

. Interviewed, hired, and oriented new employees to our process and

procedures.

COMPUTER SKILLS

QuickBooks Pro, Accounting Seed, Microsoft Word, Excel, Project, Outlook,

Access, Adobe Photoshop, Mac

EDUCATION & CERTIFICATION

Project Management Certificate

George Washington University, Washington DC

B. A. Child Development

Chico State University, Chico, CA

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