Janet McCloud
Red Oak, TX *****
Cell: 469-***-****
acg2sp@r.postjobfree.com
Qualifications Profile
. Significant experience in customer service for large management
properties.
. Greeting new customers, schedule appointments, process contracts with
system entry and notes.
. Resolving tenant conflict concerning company policies and rules with a
positive approach.
. Excel monthly billing reports, support and verify excel management
reports.
. Process rent and payments due, telephone calls and email collection
notifications.
. Create payment statements for tenants, balance tenant billing ledgers,
make bank deposits.
. Assistant to Corporate office processing Account Payable and Account
Receivable.
. Manage upkeep and maintain maintenance for both property grounds and
buildings.
Professional Experience
11/2003 - 8/28/2014
Equity Development Corporation-TSP
980 W. FM 664
Ferris, TX 75125
Margaret Mathis, Human Resources, 972-***-****
Responsible for: Manager and support for a large property development.
Greet customer to choose storage units. Web Self Storage process contracts,
system billings, collections, post rent payments. Coding and balancing
tenant excel accounts and make bank deposits. Coding and processing
Accounts Payable invoices for payment. Schedule maintenance work list for
property and buildings upkeep, gate security and lawn service. Walked both
properties for inspections on move-ins and move outs and auctions. Rented
U-Haul trucks and equipment for customers relocating.
Reason for leaving: Lay off. Injured on the job and no longer able to do
manual labor responsibilities.
3/1994-11/2003
Darcorp Management Corporation
1050 Hampton Rd.
DeSoto, TX 75115
Responsible for: Property Manager and Office Manager, Vendor and Customer
Service, Assisted Controller with Human Resource Director for 350
employees, coding and processing for Accounts Receivable, Accounts Payable,
prepare Management Reports for CPA and Owners.
Reason for leaving: Company closed down.
Training
Mt. View College - Dallas, TX. 1-2 years Credit and Continuing Education:
Bookkeeping 1 & 2, Accounting 201 & 202, Business Management, Word Perfect,
Excel, Site Link, Web-Self Storage.