ABHIGNYAA

Email : acg2qy@r.postjobfree.com

Phone No : 905-***-****

Experience Summary

Having total of 6.11 years of experience in which 3.7 years of experience in Oracle Applications

E-Business Suite (R12), in Implementation and Supporting projects.

Actively involved in all phases of implementation of Oracle Apps Financial modules (General

Ledger, Accounts Payable, Accounts Receivables, Fixed Assets and Cash Management).

Have an extensive experience on Application Implementation Methodology (AIM).

Having strong background in Oracle financial functions with expertise in the system

configuration, Testing, Documentation (AIM).

Have involved in Preparing the user manuals & conducted End-Users Training as part of projects

and Supporting for all financial modules including GL, AP, AR, & FA.

Having knowledge on E-Business tax, Cash Management, SLA and other financial cross modules

like Purchasing.

Excellent experience in P2P life cycle.

Liaison with Technical team to provide requirements for the development.

Have a clear understanding of business and functional aspects of the system.

Excellent analytical, design, modeling and problem solving skills.

PROFESSIONAL EXPERIENCE

Company Designation Duration

POLARIS SOFTWARE LAB LTD

Functional Consultant May 2011 to till date

(on the pay roll of Infologic Systems

Pvt. L td.)

PROJECT DESCRIPTION

Project #1

Project Title Support

Client Clopay corporation Inc.

[Type text]

Team Size 40 members

Duration June 2011 to May 2012

Environment General Ledger, Accounts Payables, Accounts Receivables, and Fixed Assets.

(Version: R12)

Description

Clopay Building Products, a wholly owned subsidiary of Griffon Corporation, is North

America's largest manufacturer of residential garage doors and a key player in the commercial overhead

garage doors segment. Clopay Building Products has played a leading role in establishing and

advancing garage door industry technical standards and national building codes with innovations.

Responsibilities

Handling day to day issues.

Communicating directly with the end user and arranging WebEx session in understanding the

Issue.

Preparing Functional Test Scripts.

Setting Up Cross Validation and Security Rules.

Define Rollup Groups & Coordinating end user training.

Involvement in Auto invoice

Resolving issues in invoice matching methods

Setting up cross validation and security rule

Resolving customer merging issues.

Assisted technical team in understanding the functionality in GL,AP and AR CM modules.

Providing support for the issues logged by the client users

Resolving issues with Asset books in FA.

Run the Month End process in AP

Helped the users in reconciliation of AP and GL, month end reconciliation

Active participation in the month end closure of the client

Helping users to import auto invoice process

Coordinating with onsite team.

Project #2

[Type text]

Project Title Offshore Implementation and Support

Client Retail & Beyond – Dubai http://retailnbeyond.com

Duration July to 2012 to till date

Team Size 35 Members

Environment General Ledger, Accounts Payables & Accounts Receivables, and Fixed Assets

(Version : R12)

Description

Retail & Beyond Commercial Investment L.L.C. is an investment & management firm established in

Dubai, UAE. Its aim is to develop, own and manage differentiated retail concepts targeted towards the

upwardly mobile, well traveled segment of UAE's society.

Responsibilities

Understanding Business process.

Preparing Functional Test Scripts.

Supported technical team in getting them understood the functionality.

Defining ledger using Chart of Accounts, Calendar, and Currency and required accounting

combinations.

Setting Up Cross Validation and Security Rules.

Define Payables key setups like Organization setups, Defining Financials & payables options, Bank

and Branches, Supplier etc.

Multi Org structure for organization having entities in multiple countries.

Define Receipt attributes Remittance Banks, Customer Bank, Receipt Classes, Receipt Sources,

Auto Cash Rule Sets, and Distribution sets.

Setup for Transaction Types and Transaction Sources for AR.

Auto Accounting Setup’s for AR.

Define Rollup Groups & Coordinating end user training.

BPO Experience:

Company : WIPRO BPO - Hyderabad

[Type text]

Duration : June 2007 to August 2009

Designation : Subject Matter Expert (SME)

Description:

I worked with Wipro as a SME in a technical support department called 6J (desktop) this department

deals with the desktops from HP(Hewelletpackard) in United States of America.

Responsibilities:

I am responsible to manage a team of 15 to 20 members in absence/presence of my team leader to

make all day to day functions are run smoothly.

As a SME I have to follow the client policies to resolve all the technical problems of the

customers

Acquire and update knowledge on procedure and products.

Receive/make calls from/to customers (internal/external) and provide information to customers

based on requests made.

Support achievement of team objectives and participate in development of cohesive teams.

Build professional relationships with colleagues in other areas.

Delight internal and external customers.

Exhibit ownership of the business.

Contribute to the creation of a supportive work environment driven by people centric values.

Supervising the floor and handling escalated calls.

Did side by side with associates and coached them on improving their performance in various

parameters. Need to check with the service level.

Company : Sitel

Duration : December06-may07

Designation : VTSO (Voice technical support officer)

[Type text]

Sitel solutions deal with ISP (Earth Link). As a technical support officer my primary responsibility is to

take up inbound calls from U.S. customers and help in solving their queries over the phone by providing

troubleshooting steps.

Educational Qualification

MBA f rom Osmania University – Hyderabad from 2009 to 2011.

B.Sc (Bachelor of Science) from Osmania University – Hyderabad from 2003 to 2006.

Technical Skills

ERP : Oracle Applications R12 (Financials)

Operating System : MS DOS, MS Windows 95/98/2000 /XP

Packages : MS Office.

Date:

Place: SANDHYA RANI SHIVA

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Contact this candidate