Kara Zdzinnicki

***** *********

Dearborn Heights, MI 48125

313-***-****

acg2jd@r.postjobfree.com

OBJECTIVE

Seeking a Full-Time position that will utilize my extensive

customer service, collections, and secretarial skills. A position

that I can grow with both personally and professionally. Quick

learner who adapts well to new environments and can handle any job

given to me. Have the ability to work as a team player within a

company and can also handle the responsibility of working alone.

EXPERIENCE

Customer Service / Office Manager

Actron Integrated Security Systems, Inc, Lincoln Park, MI

10/2010 to Present

Assisted customers with alarm programing. Did service for Interlock

Customers, ran the Alcohol Monitoring Division, as well as day to day

bookkeeping, A/P, A/R, bank deposits. Assisted in putting together RFP

responses to various government agencies, Assisted in getting Actron

GSA Certified as well as renewing various Wayne County Government

certifiations. Assisted in setting up a new division of Security

Surveillance. Worked with Various Government Police agencies with their

Alcohol / GPS tether programs.

Bookkeeper

Well Done Painting & Services, Inc., Lincoln Park, MI

07/2006 to 08/2010

All invoicing, collections, bank and check register,deposits customer

service, payroll, tax reporting, bank reconciliation, A/P, A/R,

customer service. Also handle full residential cleaning.

Bookkeeper

Downriver Tree Service, Taylor, MI

03/2004 to 11/2006

Scheduled estimates and jobs at the customers request. Bank and check

register, deposits, A/P, A/R, invoicing, collection, and handled

customer service. Handled money and would talk to customers either in

person or over the phone which allowed me to showcase my great speaking

skills.

Front Office Manager

Sportsmedic/Dr. Mini Goddard, MD, Trenton, MI

07/2003 to 03/2004

Answered phones, scheduled patient appointments, greeted patients,

maintained charts, verified insurance information, created billing

documents, intake forms, created and maintain patient database,

prepared patient rooms, inventory control, coding, and customer

service.

Recon.Coordinator/Fordstar Admin.

Gage Marketing, Plymouth, MI

07/2000 to 07/2003

Documented verification and scheduled installation. Coordination of

Dealership and Satellite Team. Worked as a Call Center Operator, which

required me to create and maintain survey database. Introduced new

technology to Ford Dealerships. Maintained customer records and did

follow up calls.

Secretary

Community Care Services, Lincoln Park, MI

03/1999 to 07/2000

Maintained patient charts and scheduled patients for appointments. Took

care of the HUD reported and greeted patients. Found resources that

would facilitate patients needs.

Office Manager

Setech, Inc., Romulus, MI

11/1997 to 03/1999

Recorded all inventory Control items and handled vendor communication.

A/P. Took care of weekly and monthly budget reports to GM Engineers and

handled warehouse duties.

EDUCATION & TRAINING

Diploma, Computer Accounting / CIS, Dorsey Schools, MI, 1996-1997

Agriscience, Environmental Science, Wayne County Community College,

MI, 1994-1995

CERTIFICATES & LICENSES

Agriscience, DNR, MI

Certified Notary to the Public, State of Michigan, MI

HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS

Volunteer - Lincoln Park Historical Society

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