Glenn L. Goodberlet

***** * ******** *****

Vail, AZ 85641

920-***-****

acg2hh@r.postjobfree.com

EDUCATION

B.S. Quality & Productivity Management 1995 Marian

College

M.S.S. Masters of Sport Science 1985 United States Sports

Academy

B.S.E. Physical Education 1984 Cortland State University

CERTIFICATIONS

CQE Certified Quality Engineer A.S.Q 1986

ISO 9000 Certified Lead Auditor IRCA 2000

ISO 14000 Auditor 2003

TS 16949:2002 Certified Lead Auditor IRCA 2004

ISO 13485:2003 Certified Lead Auditor 2006

CAREER SKILLS/KNOWLEDGE

* General Management * General Administration

* Strategic Planning * Advanced Quality Product

Training

* Quality Management * Failure Mode and Effect

Analysis

* SPC and Statistical Applications * Management Training

* Team Building * Problem Solving

* Customer Service Applications * Computer Software

Applications

* Project Management (i.e. Microsoft Office & Project, Visio,

ERP Systems, Minitab, etc)

CAREER ACHIEVEMENTS

> As Quality Manager at GW Plastics - Tucson responsible for the quality

engineering & assurance group's efforts developing, implementing, and

maintaining a plant-wide quality system that focuses on customer

satisfaction, defect prevention, and continuous improvement utilizing

six sigma techniques.

> As Quality Manager at Kaysun converted the company's QS9000

certification to TS 16949 as well achieving ISO 13485 registration.

Reduced company waste costs about 60% as a % of Sales. Driven overall

waste cost down over 60%.

> As Manager - Corporate Quality System & Initiative at J.L. French,

Inc. constructively managed integration of quality systems resulting

from mergers & acquisitions. Established lean manufacturing & cost

control systems to identify & eliminate waste within the organization.

Managed the implementation of ISO 14000 program for the organization.

Provided organizational support for attaining and maintaining QS

9000, TS 16949:2002, ISO 14000, & MMOG systems to meet corporate

goals.

> As Quality Manager and Quality Engineer at Serigraph, Inc., profitably

managed the quality management of a $120 million decorative

organization in the US & Mexico. Supervised the QS 9000 and ISO 9000

certification programs for the automotive divisions in the US and

Mexico operations. Established warehouse, assembly, inspection, and

delivery systems to service customers in Mexico. Profitably

supervised the quality systems for the $54 million automotive business

unit.

> As the Quality Manager at INSpire Insurance Solutions, Inc., developed

ISO 9000 compliant systems for a $20 million software development

organization. Developed and implemented project management and

billing software system to be used throughout the organization's multi-

site structure.

> As Manager of Quality Development at Kohler Company, planned and

charted the quality and improvement efforts for the 13 business

comprising Kohler Company's Hospitality and Real Estate Group.

Organized the overall training and process improvement agenda, as well

as organized the employee involvement program for the group's 1200

employees. Supervised and marketed the experience-based learning

center to internal and external clients.

CAREER EXPERIENCE

GW Plastics, Inc. Tucson, AZ

12/2009 - 8/2014

Quality Manager

Organized, managed, implemented and audited automotive, medical, and

military quality systems and Responsible for developing, implementing,

and maintaining a plant-wide quality system that focuses on customer

satisfaction, defect prevention, and continuous improvement utilizing six

sigma techniques. Additional accomplishments:

V Improve quality assurance systems plant-wide to achieve zero

defects.

V Identify and resolve systemic quality problems at both plant and

corporate levels through a reduction in variation in processes and

components.

V Improve profitability through reduced internal scrap and customer

returns.

V Coordinate ISO9000/TS16949/ISO13485 upgrade training, certification

and maintenance.

V Successfully interface with key customers and prospects to improve

quality and win new business.

V Effectively work with field-based quality personnel to reduce

customer complaints and achieve superior customer satisfaction.

V Mentor, train, and closely work with plant based Quality Engineers,

inspectors and technicians to foster team work and communicate

departmental priorities

V Plan, manage, and drive the internal audit program within the

plant.

Kaysun Corporation, Inc. Manitowoc, Wisconsin

6/2005 - 9/2009

Quality Manager

Organized, managed, implemented and audited automotive, medical, and

military quality systems and procedures. Directed company's overall

waste reduction program for a $30 million custom injection molding

company. Provide customer support and lead corrective action programs to

resolve issues related to production, new product launch, and system

compliance. Developed programs to identify & streamline systems within

the organization. Additional accomplishments:

V Implementation of a paperless document control, print, and gauging

systems

V Develop APQP & Engineering Change workflows and supporting systems.

V Provide project management support for new program development.

V Developing IQOQPQ protocols for medical program implementation.

J.L. French Corporation, Inc Sheboygan, Wisconsin

9/2001 - 6/2005

Manager -- Worldwide Corporate Quality Systems and Initiatives

Organize and implement ISO 14000 systems and procedures in the Mexico, US

& UK operation. Directed QS 9000, ISO 14000, TS 16949, and MMOG

certification efforts for the organization. Developed programs to

identify & eliminate waste within the organization. Additional

accomplishments:

V Supervised the implementation of document control & APQP software.

V Creating measuring & monitoring programs for new program

development.

V Provided audit & improvement assistance for all programs within the

organization.

V Designed software application program to improve operational

performance.

Prairie States Enterprises, Inc Sheboygan, Wisconsin

9/2000 - 8/2001

Quality and Information Manager

Organize and implement ISO 9000 systems and procedures for a third-party

insurance administration company. Direct the project management and

implementation efforts of OCR data processing system. Additional

accomplishments:

V Supervised the quality systems for a $4 million third party

insurance administration operation.

V Documented ISO 9000 programs and procedures to attain

certification.

V Developed corrective action and improvement plans to achieve

management objectives.

V Initiated and implemented new technology improving business

operations.

V Created and distributed management and client reports.

V Designed software application program to improve customer

satisfaction.

Serigraph, Inc. West Bend, Wisconsin

9/1999 - 9/2000

Quality Manager

Focused the quality management program for a $120 million decorative

services organization. Directly managed the $54 million automotive

business group's quality system. Developed and maintained ISO 9000 and

QS 9000 operations for automotive group's Mexican and US operations.

Major accomplishments:

V Directed the quality systems for the $40 million automotive

business operation.

V Administered quality systems for the automotive industry in Mexico,

Brazil, and Germany.

V Developed QS9000 programs and providing assistance to other

business unit's certification efforts.

V Focused group efforts on customer improvement and corrective action

plans.

V Upgraded systems to improve and track quality improvement efforts.

INSpire Insurance Solutions. Sheboygan, Wisconsin

9/1998 - 8/1999

Quality Manager

Developed ISO 9000 systems and framework for a $40 million insurance

software development company. Managed the company's ISO 9000

certification process. Responsible for the project administration and

implementation of the company's project management and billing software

system. Additional accomplishments:

V Developed and managed the quality systems and procedures for the

software development group.

V Directed the company's corporate-wide ISO 9000 certification

program.

Serigraph, Inc. West Bend, Wisconsin

3/1996 - 8/1998

Quality Engineer

Supervised the quality system for a $12 million automotive business

group. Developed and implemented corrective actions and improvement plan

to improve profitably. Documented and maintained ISO 9000 and QS 9000

systems and procedures for automotive group's US and Mexican operations.

Major accomplishments:

V Implemented and supervising the quality systems for a $12 million

business unit.

V Developed and managed international quality systems for the

automotive industry.

V Managed QS9000 requirements for the company's major business unit.

V Provided corporate assistance for the company's QS 9000 and ISO

9000 recertification efforts.

V Facilitated customer improvement efforts and action plans.

V Provided international customer support services and problem

solving efforts.

V Designed processes and programs to implement and track quality

improvements.

Kohler Co.--Hospitality & Real Estate Group Kohler, Wisconsin

1993 to 1996

Manager of Quality Development

Responsible for the quality management systems and improvement efforts

for Kohler Company's Hospitality and Real Estate Group. Supervised

training administration and organization, employee recognition programs,

and improvement projects. Managed and developed the experience-based

learning center to internal and external clients. Major accomplishments:

V Improved organizational dynamics using experiential team building

programs.

V Developed construction plans, marketing ideas, management

direction, and operational details for an experiential team

building facility.

V Prepared and deployed a Housekeeping self-directed work team

program.

V Coordinated corporate quality effort for the only AAA 5-Diamond

resort in the Midwest.

V Responsible for the development of a customer focused, employee

involvement program.

V Supervised the Group's quality and training resources for employee

development.

V Established operating systems ensuring consistent focus on customer

satisfaction.

V Prepared Quality and Team Challenge Course business plans and

budgets to achieve strategic plan.

ASAA TECHNOLOGIES, INC. Sheboygan, Wisconsin

1987 to 1993

(Formerly MUTH-WOODSTOCK, INC.)

Operations Coordinator

Supervised the acquisition and transfer of equipment, assets, and

production system of a $1.2 million thermoforming operation. Developed

and setup manufacturing systems. Responsible for budgets and

manufacturing costs associated with the operation. Implemented

corrective actions and improvement plan. Major accomplishments:

V Coordinate the movement of $1.2 million manufacturing operations,

assets, tooling and production from Covington, TN to Cleveland, WI.

V Supervise the development and execution of day-to-day activities in

a focused factory, self-directed work team operation involving

thermoforming and compression molding.

V Integrate all plant activities with other corporate functions.

V Created systems including, but were not limited to Materials,

Quality, MIS and Production.

V Prepared annual business and budget plans for corporate management

review.

Project Engineer

Developed automotive interior trim applications for production.

Accountability included design review, tooling development, purchasing

coordination, project management, material selection, and production

implementation. Major accomplishments:

V Designed and implemented new automotive production programs.

V Completed APQP requirements for product development.

V Directed corporate functions during the product development cycle.

V Worked with customers and vendors to identify innovative solutions

to their needs.

V Implemented a project management process for new program design and

development using a computer software technology.

Quality Engineer

Responsible for advanced quality planning requirements for automotive

interior trim applications. Responsibilities included design review,

tooling verification, supplier management coordination, project

management, material validation, and production standards, and

statistical process control. Major accomplishments:

V Resolved customer problems with Product Engineering using advance

quality planning techniques.

V Developed internal training sessions familiarizing manufacturing

personnel with customer requirements, operations, gauging and

fixturing.

V Performed and assembled automotive sample submission requirements

required for of new products.

V Completed corrective action steps to resolve vendor concerns

related to tolerances, specifications, and other non-conformances.

V Lead and participated in problem solving teams resolving product

development, production, and customer concern issues.

MUTH-WOODSTOCK, INC. Sheboygan, Wisconsin

1987 to 1993

Quality Assurance Auditor

Executed quality systems for automotive interior trim production

environment. Made daily decisions on production acceptability, standard

applications, and material disposition. Assisted Engineering to develop

and implement corrective actions and improvement efforts. Major

accomplishments:

V Reviewed parts and processes in a JIT focused factory.

V Interpreted and introduced new quality standards for outgoing

materials.

V Provided training in gauging and standard interpretation to various

departments.

V Made daily decisions regarding sub-standard or non-conforming

material.

REFERENCES PROVIDED UPON REQUEST

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