Michael Alvarez 281-***-****

*** ******* **. ***********, ** 77530 acg2fx@r.postjobfree.com

Professional Profile

In every industry I have worked in each one shares a common factor,

Customer Service both internal and external customer service is what

separates your company from the others. I am seeking a position with a

strong company becoming part of the team. I would like to utilize my

computer skills and professional work experience to prove myself an asset,

ultimately leading to a position in upper management.

Areas of Skills and Knowledge

People Soft Financial Software Management / Supervisory

Financial Reporting Account Management

A/P and A/R Inventory Control

MS Office w/ Strong Excel Vender Relations

Windows OS Leadership

Exactimate 26 Sales

Professional Experience

Road Skills Delivery

06-2014 to Present

Operations / Dispatch (Salary $3,400.00 per month)

Achievements:

I have moved 16 trucks on a consistent basis .

90% back haul ratio.

Responsibilities:

Contact with Logistics managers and have Road Skills added as a vendor

Account management following up with existing and new clients

Building relationships with new owner operators

Interviewed new drivers for hire

Established rates for local and over the road deliveries

Double Barrel Inc.

07-2013 to 06-2014

Dispatch/Operations (Salary $2,800.00 per month and Medical)

Achievements:

Assisted in building a carrier base

Assisted in growing to 70k in gross revenue with a 22% profit margin or

better.

Responsibilities:

Handle all day to day moves.

Building relationships with new owner operators

Established rates for local and over the road deliveries.

Address customer service issues and account management.

Worley Catastrophe Services, Hammond, LA

09-2008 to Present

Independent Claims Adjuster (Salary $16,000 to $20,000 per month seasonal)

Achievements:

I have been requested by State Farm Insurance to work more than one storm.

Responsibilities:

Make Contact with Policy Holders and discuss current damages and

coverage's

Meet with policy holders, and assess damages

Create an estimate using exactimate

Discuss estimate with policy holders and noting logs as required

Physically write a check draft and mail to the policy holder my credit

authority was at 15,000.00.

Home Run Transportation, Houston, TX

09-2007- 07-2013

Owner Operator (Salary $4,500.00 to $6,000.00 per month varied month to

month)

Achievements:

Acquired new accounts

Grew from a 1 truck operation to having 3-5 leased trucks.

Responsibilities:

Management

Dispatch

Accounting (invoicing, AP / AR)

Customer Service

US Oncology, Houston, TX

02/2004- 09/2007

Reimbursement Analyst (Salary $46,000.00 per yr.)

Achievements:

Promoted from Financial Reporting Specialist

Responsibilities:

Maintained and Ran credit balance report for all regions

Entered outstanding A/R, Maintained internal Reporting

Ran Variance Analysis for 126 cost centers.

Maintained internal reports (gross.rev, gaap, net.rev, oper.rev)

Crespo Steam Cleaning, Houston, TX

01/1998- 11/2003

Office Manager (Salary $14.00 Per Hour 40 hr. work week some OT)

Achievements:

Helped company grow into a sixteen thousand dollar a month gross revenue

company.

Responsibilities:

Created all invoices, A/P and A/R, and billing letters.

Inventory control, Customer Service, and light collections, supervised 3

Education

Western Governors Univesity- B.S. Accounting Porjected Graduation 06-2015

Remington College - A.S. Computer Science focus Computer Technology

02-2003

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