DIVYA CHANDRAPRABHA

Cell # 980-***-****

Email address: acg287@r.postjobfree.com

Professional Summary

• 9 years of experience in Information Technology field.

• Around 9 years of experience in Mainframe technology/COBOL with strong

experience on SDLC, system design, development and testing.

• Around 9 years of experience in banking domain and working experience with Bank of

America.

• Involved in full project life cycle involving Requirement Analysis, Design, Coding,

Testing and Implementation phases.

• Strong knowledge in HP Quality center. Day to day activities include loading and

updating test plans, scripts and updating status of scripts in Quality Centre.

• Strong programming skills in COBOL in writing new and enhancing existing on-line

and batch programming with IBM MQ-Series.

• Strong experience in working JCL, Change man, ABEND-AID. Creation and

maintenance of mainframe execution JCL (jobs) to support system during development,

testing and in Production environments.

• Scheduling of Jobs via CA-7 scheduler

• Strong experience in BMC which offers checkpoint/restart and error handling routines

to help ensure consistent application execution and data integrity. Strong experience in

ABEN4D resolution and job restarts.

• Extensive working knowledge of IMS/DB-DC, DB2, CICS and VSAM

• Strong business knowledge and working knowledge of Banking and Financial services.

• Extensive working knowledge on Unit, Component Integration, System Integration and

Regression test executions.

• Experience in preparing user documentation and user training manual using MS-

WORD, VISIO, Excel, Power point

• Developed expertise in client interaction.

• Team player with Strong analytical, technical, problem solving, multitasking and

strategic planning skills

• Very good exposure to all Quality procedures complying with ISO 9002 standards and

CMM – Level 5

• Experienced in handling projects from end to end, starting at the design to the final

delivery of the product to the users and also post production support.

• Excellent communication and team skills with the experience of working with large

teams split across different locations and coordinating with multiple teams including

testing, business analysts and clients to deliver results as expected.

• Worked as team leader managing large teams for many critical projects.

Technical Skills Summary

• Operational knowledge in operating systems like MVS, OS/390, WINDOWS, Linux,

Unix, z/OS etc

• Efficient in languages like MF-COBOL, JCL, EZYTRIEVE, XML, REXX

• Worked in Databases like IMS/DB-DC, DB2, IMS-DC

• Worked in special software like HOGAN Technology

• Worked on Tools like CHANGE MAN, ENDEAVOR, SDSF, TSO/SDSF, ABEND AID,

INFO PAC, JES2, QUALITY CENTRE, FILE-AID, BMC, DFSORT, SYNC SORT, ICE-

TOOL, SAR, ELIPS, FM, FMIMS, CA-7, ISPF, PDSMAN, NDM

• Adequate knowledge in Access Methods like QSAM, VSAM.

• Proficient in using Microsoft Technologies like MS-WORD, EXCEL, POWERPOINT,

VISIO.

• Excellent knowledge in using configuration management system and scheduling tools:

CA-7

• Worked in MQ series involving synchronous, asynchronous Queuing.

Experience Summary

Since September 2006 working with Tata Consultancy Service for client Bank of

America

Projects worked upon

Project: Analysis, Development and Maintenance of ‘Banking Online Support

System (BOSS)’’ for Bank of America

Period December 2006 to Sep 2008

Client Name Bank of America

Position Developer

Location Chennai, India

BOSS (Banking Online Support System) maintains Account information and Account

address information of customers of Bank of America. The project involves providing

system maintenance and System Enhancement to the changing requirements of BOSS

system. Each development or maintenance comes as separate initiatives in BOSS

application. All the modules that have been dealt in this project involves a special

software called HOGAN system apart from COBOL, IMS DB and IMS DC. .Any

interaction with the front end or database is done through Hogan system. BOSS maintains

the Address Information and Account Information using various online and batch

activities.

Responsibilities:

o Participating in the initial business requirement discussions to understand the

application impact

o Analyzing the client supplied business requirements and Design of the system

o Writing High Level and Low level Design documents for the given requirement for the

application

o Programming in COBOL, HOGAN and IMS DB using design specification.

o Preparing Unit and Component Integration test plans and scripts and Test Executions.

Test Management activities such as analyzing the defects, detecting the root cause and

tracking the defects using Quality Centre (QC)

o Co-coordinating with testing team to test the developed code in ensuring its business

functionality and effectiveness by various testing methods such as System integration

Testing, Dress Rehearsal and Performance Testing.

o Review code specifications for enhancements. Each time there is an enhancement

requirement from the client, i.e. Bank of America there may be required to review the

quality standards and code standards

o Involved in regular discussion with clients in every stage of the project to look

proactively so as not to have any changes in the later stages of the project which might

affect both cost and schedule of the delivery.

o Create JCL ‘PROCs’ (cataloged procedures) .

o Create Documentation and run instructions

o Implement CA-7 (with SB Universal Agent) and CA-Autosys batch flows.

o Pre implementation activities to ensure readiness of code deployment, Risks, Mitigation

planning and Production support Handoff Presentations.

o Deployment of codes into production and post-implementation activities covering

Warranty support.

Project: CIF retirement for Bank of America

Period Oct 2008 to Oct 2009

Client Name Bank of America

Position Developer

Location: Chennai, India

This is one of the major milestone project of Bank of America. Customer information

stored in BOSS (Banking Online support system) was moved to WebSphere customer

center (WCC) making WCC as customer hub. All channels and clients go to WCC for

customer information. BOSS has become the source for Account and Address

information of customers of Bank of America

Responsibilities:

o Movement of customer information to DB2 database from IMS DB

o Participating in the initial business requirement discussions to understand the

application impact

o Analyzing the client supplied business requirements and Design of the system

o Writing High Level and Low level Design documents for the given requirement for the

application

o Writing DB2 query for WCC enhancement and worked in DB2 database for WCC.

o Coding in MQ (message queue)

o CA-7 job scheduling / abend resolution and JCL coding

o Production Batch Scheduling

o Preparing Unit and Component Integration test plans and scripts and Test Executions.

Test Management activities such as analyzing the defects, detecting the root cause and

tracking the defects using Quality Centre (QC)

o Co-coordinating with testing team to test the developed code in ensuring its business

functionality and effectiveness by various testing methods such as System integration

Testing, Dress Rehearsal and Performance Testing.

Project: Northwest Conversion for Bank of America

Period: Nov 2009 to Sep 2011

Client: Name Bank of America

Position Sr. Developer/Team lead

Location: Chennai, India

Northwest customers of Washington and Idaho were serviced through the Northwest

platforms and they were not part of MODEL environment before conversion. The goal

was to service the NW customer population through MODEL platforms Consolidation of

customer account servicing on a single platform provides innumerous benefits.

Responsibilities::

o Simplify the requirements gathering process for enhancements across multiple

platforms

o Reduce cost by eliminating systems to manage our customer information

o Eliminate redundant batch and real-time processes for NW systems

o Increase Data quality by streamlining customer populations across platforms.

o Consolidate system maintenance costs.

o Volume of around 10 MM accounts were transformed into Target Model Bank Products

o Analyzing the client supplied business requirements and Design of the system

o Writing High Level and Low level Design documents for the given requirement for the

application

o Programming in COBOL, HOGAN and IMS DB using design specification

o Programming in JCL, Ezytrieve to create various reports.

o Worked as Team lead with large team split across different locations and coordinating

with multiple teams including testing, business analysts and clients to deliver results as

expected.

o Configuration management using ELIPS(Extended Librarian Interactive Productivity

Services)

o Performing Quality Review’s to assure the quality along with the correctness of the

deliverable

o Use of tools like FM, FMIMS, SAR, JCL, HOGAN and PDSMAN to ease the daily

performed work effort.

o Tracking of project status, generated project metrics and project reports using IRIS tool

to reduce defects and improvement of productivity.

Project: California Conversion for Bank of America

Period Oct 2011 to Nov 2012

Client Name Bank of America

Position Sr. Developer/Team lead

Location: Charlotte, NC, USA

CA customers were serviced through the CA platforms and they were not part of MODEL

environment before conversion, The goal was to service the CA customer population

through MODEL platforms. Consolidation of customer account servicing on a single

platform provides innumerous benefits,

Responsibilities:

o Simplify the requirements gathering process for enhancements across multiple

platforms

o Reduce cost by eliminating systems to manage our customer information

o Eliminate redundant batch and real time processes for CA systems

o Increase Data quality by streamlining customer populations across platforms.

o Consolidate system maintenance costs.

o Volume of around 40 MM accounts were transformed into Target Model Bank Products

o Analyzing the client supplied business requirements and Design of the system

o Writing High Level and Low level Design documents for the given requirement for the

application.

o Involved in full project life cycle involving Requirement Analysis, Design,Coding,

Testing and Implementation phases

o Involved in preparing the technical design documents and carrying out walkthrough

meeting with the IT & Business managers.

o Modified and tested COBOL,Hogan and IMS programs and JCL codes per the requests

of business departments.

o Take new scheduling requests from programmers, set up CA-7 job definition,

schedules, triggers and requirements.

o Monitor and ABEND resolution of MVS CA-7/CA-11 batch processing.

o Creation and maintenance of mainframe execution JCL (jobs) to support system

replacement project in User acceptance (UAT) and Production environments.

o Worked as Team lead with large team split across different locations and coordinating

with multiple teams including testing, business analysts and clients to deliver results as

expected.

Project: Military Bank Conversion for Bank of America

Period Dec 2012 to Jan 2014

Client Name Bank of America

Position Sr. Developer/Team lead

Location Charlotte, NC

This project improves the customer experience, eliminate costly vendor expenses and

minimize operational risks by converting Military Bank Accounts from the vendor

(Fidelity) to Model Platforms. The Military Bank conversion to Model platform is an

enabler for Retail Service Optimization Strategy.

Responsibilities:

o The approach is a systematic conversion, meaning the military DDA and SAV account

numbers will remain the same and conversion will occur systematically as a onetime

event.

o CD/IRA accounts will be systematically converted in a similar manner and the legacy

account numbers will be updated in target state.

o Debit cards will be converted from legacy platform to Model. Online Banking features

and functions will be converted.

o Participating in the initial business requirement discussions to understand the

application impact

o Writing High Level and Low level Design documents for the given requirement for the

application

o Programming in COBOL, HOGAN, JCL using design specification.

o Create and modify JCL jobs in production.

o Analyzing the issue mentioned in Ticket and applying appropriate solution.

o Carried out the Change Release (Regression Testing) test schedule where planned

changes going to production were routed.

o Provide technical assistance to the team for solving abends.

o Creating Change Request (CRs) as and when required.

o Tracking the work in progress and attending status meetings.

o Performing detailed turnover of all activities performed.

o Giving KT (Knowledge Transition) to newer team members.

o Preparing Unit and Integration test plans and scripts and Test Executions. Test

Management activities such as analyzing the defects.

o Worked as Team lead with large team split across different locations and coordinating

with multiple teams including testing, business analysts and clients to deliver results as

expected.

Project: Hogan Upgrade for Bank of America

Period Jan 2014 to Nov 2014

Client Name Bank of America

Position Sr. Developer/Team lead

Location Charlotte, NC

This project upgrades the Hogan to a higher version. This project was technically very

challenging as all the modules in Hogan needs to be upgraded and tested thoroughly. An

automation routine was written to upgrade all the programs.

Responsibilities:

o Involved in full project life cycle involving Requirement Analysis, Design, Coding,

Testing and Implementation phases

o Involved in preparing the technical design documents and carrying out walkthrough

meeting with the IT & Business managers.

o All the Hogan components had to be changed to achieve this. More than 400+

components were changed as part of this project

o Thorough testing of all online and batch components were performed

o Worked as Team lead with large team split across different locations and coordinating

with multiple teams including testing, business analysts and clients to deliver results as

expected.

o Preparing System test cases and performing UAT activities.

o Gathering Signoffs from Business.

o Preparing End of schedule report and carrying out minutes of meeting with the team.

(Both offshore and onsite) at the end of the schedule.

Education

Degree Specialization University / City Coun Year of

I nstitution t ry passin

g

Bachelor Electronics and S ree Chithi ra T rivandrum India 2006

of Tele- T hi runal

Technolog Communication College of

y E ngineering(

Affiliated to

Kerala

U niversity)

Trainings attended

T i tle Organised By

CEP (Mainframe Training) Bank Of America

Hogan Session Bank Of America

Process related t raining Bank Of America

• IPMS

• iQMS

Tax Planning Session Bank Of America

I MS Session Bank Of America

Project Induction Training Bank Of America

• Banking Business

• BOSS Overview

• HOGAN

• PASS

• FI LE AID

• EL IPS

Project Induction t raining-NWCIS Bank Of America

Overview

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