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Customer Service Manager

Location:
United States
Posted:
December 15, 2014

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Resume:

*** ******* ***** *****:

Pkwy #*** 321-***-****

Altamonte Springs, E-mail:

FL 32714 acg1zf@r.postjobfree.com

John W. Wittig

Objective To obtain a position which will allow me to apply my

knowledge of customer service, collections and to grow

within a company.

Education 95-97 Orange County Community College

Middletown, NY

1995 Orange/Ulster BOCES Vocational School

Goshen, NY

1995 Valley Central High School

Montgomery, NY

Work experience 08/13-Current Staples, Inc.

Maitland, FL

Account Manager

Manage over 1700 business accounts/sign up clients for

reward program

Help clients troubleshoot current office needs within

their businesses

Suggest, sell and up-sell Staples products to clients

Offer stellar customer service while maintaining the

utmost dignity

01/09-8/13 Florida Hospital

Orlando, FL

Patient Account Specialist

Set up payment arrangements and manage patient balances

Collect monies due while maintaining the integrity of

Florida Hospital

Inbound and Outbound calls to patients for payment setup

Obtain precert and authorizations for various procedures

Add insurance information to account and forward to

respective teams

06/07-01/09 Florida Hospital

Orlando, FL

RIO Health Unit Coordinator (HUC) and Access

Representative

Prepare Patient's pre surgery Medical Records

Work closely with Physicians and Nursing for scheduling

Register and Admit Patients as well as work front

concierge area

01/03-05/07 Regal Boats

Merritt Island, FL

Inventory Control Specialist-Yacht Cabinet Division

Order parts and maintain warehouse manifest

Transport finished parts to assigned areas to install

Safety lead for all woodshop areas

Operate CNC machine as well as work with fiberglass

Other Can type 55 WPM, proficient in Word, Excel, PowerPoint

and Outlook.

References for John W. Wittig

Name Phone Number Relationship

Rusty Colon 407-***-**** Manager

Ronnie Sargent 407-***-**** Assistant

Manager

Mary Martinez 321-***-**** Friend

Further Reference available upon request. Thank you!



Contact this candidate