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Sales Customer Service

Location:
Andover, MN
Posted:
December 15, 2014

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Resume:

Joseph E. Brabant

***** ******** ****** *********

Andover, MN 55304

612-***-****

acg1z7@r.postjobfree.com

Professional Sales and Finance Manager seeking a position as where I can bring quality production skills,

increase sales, increase customer satisfaction, and further the mission of the company.

SKILLS

Complete understanding of business ownership, management, finance and insurance procedures

Highly skilled in creating organization and positive image to customers

Resourceful in creating detailed problem solving solutions in a fast paced environment

In-depth knowledge of the mechanical and electrical elements of vehicles

EXPERIENCE

General Sales Manager 6

Months

Quality RV, Monticello, MN

Managed and trained a team of eight sales professionals and two business managers

Increased gross sales profit by 26% and finance profits over 200%

Improved and enforced state and federal dealer compliance requirements

Assisted in acquiring new products for a broader client base

Developed and implemented policies for the new location which included improvements with image,

processes, professionalism, and customer service

Finance Manager & Used Vehicle Sales 12

Months

North Star Auto Mall, Isanti, MN

Obtaining financing, both prime and sub-prime

Organized and maintained the sales lot

F & I / Business Manager 8

Months

North Country RV, Ham Lake, MN

Contracted deals

Maintained proper lender mix

Logged all deliveries accurately and in a timely manner

Increased warranty penetration by 600%

Assisted the sales team in structuring deals

General Manager 2

Years

Riley Auto Sales, Buffalo, MN

Managed and trained staff on proper use of Frazier program which increased gross profit by 43%

Established a fail proof vehicle reconditioning process system

Created new procedures and pricing structures in service departments

Initiated new bookkeeping procedures resulting in accurate costing of used vehicles

Enforced dealer compliance requirements with the Dealer Principal and Investors

Administered a profitable new finance program so its customers had more options to buy

Business Owner 10

Years

Twin Rivers Auto Sales, Inc., Andover, MN

Responsible for all aspects of operating the business

Forecast the objectives for sales, gross, and key expenses on a monthly and annual basis

Hired, motivated, counseled, and monitored the performance of used-vehicle sales employees

Kept abreast of auto auction activity and prices and attended auctions on a regular basis

Fleet Manager 14

Years

Anoka Hennepin Credit Union, Coon Rapids, MN

In charge of sales and leasing of new and used vehicles for a 20,000 member credit union

Delivered vehicles to customers and ensured that the customer understood the vehicle's operating

features, warranty and paperwork



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