**** **** ****** **., ******, TX *****

Home: 832-***-**** – Primary: 832-***-****

Email: acg1wr@r.postjobfree.com

Yancey Nathaniel Budd

OBJECTIVE:

To obtain a position within an organization that allows me to utilize my professional skills and experience. Also, to be

affiliated with an organization that provides opportunity for advancement and career enrichment.

PROFESSIONAL SKILLS:

• Microsoft Word and Excel

• Skip-trace

• 10-Key Data Entry

• 40+wmp

• Customer Service Skills

• Internet Researching

• Office Procedures

• Telephone Operating Skills, short hand dictation

• Developed ability to work in a fast pace atmosphere

• Maintained excellent business relations and developed business to business rapport

• Resolved customers claims in timely and appropriate manner

• Ability to follow instructions well and make decisions with no supervision

• Maintained record keeping procedures

• Effectively developed telephone communication skills

CERTIFICATIONS:

Furniture Restoration Technician

EDUCATION:

Mt Carmel School, Houston, TX

Graduate Date: 1999

Diploma

San Jacinto Community College, Houston, TX

Graduate Date: None

Major: Business Mgmt

EMPLOYMENT:

Artistic Repairs, Houston, TX January 08 – Current

Furniture Restoration Technician

Duties included repairing and refinishing wood, leather. Managed operations including three repair technicians. Assigned

customer claims and requests daily to repair technicians. Following up with technicians regarding their weekly schedule

and pending claims and repairs. Traveling throughout Houston Metro and surrounding areas to conduct claim inspections.

Entered claim inspection notes into a database for company electronic records and attached cataloged photos of furniture

to show condition before repair. Place out-bound and in-bound customer calls to referred businesses and customers.

Weathersby Guild, Houston, TX April 06 – January 08

Furniture Restoration Technician

Duties included repairing and refinishing wood, leather. Traveling throughout Houston Metro and surrounding areas to

conduct claim inspections. Entered claim inspection notes into a database for company electronic records and attached

cataloged photos of furniture to show condition before repair. Place out-bound and in-bound customer calls to referred

businesses and customers.

DSW, Webster, TX December 04 – November 05

Sales Representative and Inventory

Duties included assisting store customers with purchases, maintain and set up in store product placement for product

staging and restore consigned products to floor.

Hospitalization/ Rehabilitation May 01 – October 04

Will provide detailed information if required.

Surpas, Houston, TX June 00 – April 01

Accounts Receivable/ Customer Service Professional

Duties included collecting on past due accounts for associated businesses, maintain account resolution quota status and

received monthly bonuses as reward, manage a multi-line high-volume phone system while making in-bound and out-

bound calls, skip-tracing on accounts, credit reporting and business to business networking.

REFERENCES:

Shirley Dorsey

10534 Sage Park

Houston, Texas 77089

w)281-***-****

Bridget Broussard-Guidory

9406 Gulf Bridge

Houston, Texas 77075

w)281-***-****

Rev. Orrin D. Burroughs

7939 Glenscot

Houston, Texas 77061

w)281-***-****

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