Jeramie Goodman

**** **** **** ****** ******, Arizona 85382

(623)777-1380Hm (602)561-3724Cell

acg1m2@r.postjobfree.com

Summary of Qualifications

. 20 years of diverse customer service positions in addition to

maintenance and mechanical positions.

. Self-directed, resourceful and enthusiastic professional with a

genuine interest in working with and helping customers.

. Ability to build customer relations through meeting expectations in

areas such as timeliness, quality and consistency.

. Microsoft Word, Excel, Power Point experience in addition to payroll

and bookkeeping.

. Electrical, welding, plumbing and carpentry work.

. Automotive diagnostics and repairs.

Education

. Electronics Training 2 years

. Arizona State Real Estate License

. Associates Degree-Automotive Technology-

Program by Ford Automotive completed July 1998

Glendale Community College, Glendale Az

Professional Experience

Costco -Front End Supervisor, Facility Supervisor

6Years

Front End Supervisor -4 years

. Promote and sustain Costco's culture by embracing and holding all

associates accountable for Costco's core values including Courage, Team,

Passion, Reinvention, Accountability and Respect.

. Lead by example and provide excellent customer service, holding all

associates accountable for ensuring current customer service standards

are executed at all times.

. Exhibit a strong sense of urgency around providing all customers with a

superior experience.

. Maintain a neat and orderly front end, stock room and office area.

. Maintain a sound technical working knowledge of register and service

desk procedures. Perform as a cashier as required by business.

. Ensure all associates are properly trained to provide excellent customer

service to all customers through fast and accurate Front-End service.

Provide ongoing coaching as needed..

. Conduct register training classes as needed for Front End and sales

floor associates. Be proactive in identifying and training associates

for key responsibilities.

. Understand business trends using all available tools. Ensure efforts are

directed towards driving sales and profitability, including supporting

all company sponsored business driving initiatives.

. Ensure each component of the monthly compliance program (TSE, CCR) is

executed accurately to ensure that company standards/expectations are

met.

. Maintain an appropriate and effective level of communication with all

store support team associates, ensuring that all direct reports maintain

the same level of effective communication.

. Assist store manager in evaluating job performance of all front end

associates, including cash handling violations, overall job performance

and scheduled appraisals.

. Take on additional responsibility as dictated by business.

Facility Supervisor -2 years out of my 6 years with Costco

. Performs routine maintenance and repairs for warehouse and ancillary

business machinery and equipment, such as forklifts, hvac equipment,

oven, scales, wrappers, compactor, baler and dock pallets.

. Build and repair fixtures and displays. Perform cuts, welds, shapes,sands and paint various material. Purchases supplies and parts for

maintenance and repair jobs.

. Complete plumbing, electrical and building repairs.

. Follow proper maintenance and general safety and security procedures

following all company and O.S.H.A regulations

West Usa -Realtor

4 Years

. Present purchase offers to sellers for consideration.

. Confer with escrow companies, lenders, home inspectors, and pest

control operators to ensure that terms and conditions of purchase

agreements are met before closing dates.

. Prepare documents such as representation contracts, purchase

agreements, closing statements, deeds and leases.

. Coordinate property closings, overseeing signing of documents and

disbursement of funds.

. Act as an intermediary in negotiations between buyers and sellers,

generally representing one or the other.

. Promote sales of properties through advertisements, open houses, and

participation in multiple listing services.

. Inspect condition of premises, and arrange for necessary maintenance

or notify owners of maintenance needs.

. Advise clients on market conditions, prices, mortgages, legal

requirements and related matters.

. Evaluate mortgage options to help clients obtain financing at the best

prevailing rates and terms.

. Review property listings, trade journals, and relevant literature, and

attend conventions, seminars, and staff and association meetings in

order to remain knowledgeable about real estate markets.

. Investigate clients' financial and credit status in order to determine

eligibility for financing.

. Contact property owners and advertise services in order to solicit

property sales listings.

. Develop networks of attorneys, mortgage lenders, and contractors to

whom clients may be referred.

Hercules Transmission -Owner

2 Years

. Run all aspects of the business including bookkeeping, customer

relations, hiring and hr procedures, sales, payroll, inventory,

taxes, advertising and complying with federal and state laws as well

as Osha requirements.

. Repair automatic transmissions in automobiles. buses and trucks

. Disassemble transmission unit and replace or may the necessary

repairs

Sanderson Ford- Service Supervisor

7 Years

. Perform work specified on maintenance and repair orders with

efficiency and in accordance with dealership and/or Mopar standards

. Diagnose and repair vehicle automotive systems including engine,

transmission, electrical, steering, suspension, braking, air

conditioning, etc. to specification

. Provide labor and time estimates for additional automotive repairs

. Explain mechanical diagnoses and required repairs in a non-technical

manner to service advisors and customers

. Continuously learn new technical information and techniques in formal

training sessions in order to stay abreast with rapidly changing

technology.

. Inspect and test new vehicles and recording findings so that

necessary repairs can be made.

ADDITIONAL INFORMATION

. Willing to travel up to 25% of the time

. Certificates and Degree available upon request

. Letters of employment references and personal requisition forms

available upon request

Contact this candidate