Resume of: Richard Otto

**** ***** ***** # ****

Arlington, TX 76012

Home: 682-***-****

Cell: 214-***-****

Email: acg1hi@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Highly motivated, goal oriented and self-starting individual

• Professional, well organized, able to resolve complex issues.

• Microsoft/excel exposure over 7 years

• Extensive research and reconciliation of client accounts

• Excellent written and verbal communication skills

• Strong and interpersonal and phone skills

• Able to resolve complex issues in a high volume environment

PROFESSIONAL EXPERIENCE

Tucker Albin & Associates, Richardson, TX September 2008 – May 2014

Responsible for portfolio of accounts placed for collections

• Negotiated with vendors, General Contractors, Owners & Attorneys

• Coordinated for UCC1, Lien & Bond releases, In-depth Asset & Liability investigations on accounts placed to

insure expedient recovery of same

• Generated over 2Mil of Revenue in a 4 year period

Commercial Recovery System, Dallas, TX March 1996 – 2008

Collection Manager

• Supervised 13 employees in assigned unit

• Hired and trained staff to insure that their efforts met or exceeded assigned collection goals within the scope

of state and federal regulations

• Recruited and trained new employees

• Made corrective actions to ensure work ethics within federal collection guidelines

Milliken & Michaels and Assoc., Metairie, LA September 1991 – February 1996

• Responsible for the collections of large balance commercial accounts

• Handled portfolio in excess of 5 million dollars

• Open line receivables to insure a DSO of less than 45 days for our assigned clients

Commercial Recovery System, Dallas, TX January 1989 – September

1991

Collection Supervisor

• Supervised 13 employees in assigned unit

• Hired and trained staff to insure that their efforts met or exceeded assigned collection goals within the scope

of state and federal regulations

• Recruited and trained new employees

• Made corrective actions to ensure work ethics within federal collection guidelines

Payco American General Corp, Dallas, TX February 1985 – December 1988

Commercial Collector

• Handled portfolio in excess of 4mil per month

• Exceeded monthly quotas, maintained client relationships thus lead to increase in account placements

Gulf Coast Wire Rope Inc., Pasadena, TX May 1979 – November 1984

Credit Manager

• Managed the entire credit department with a staff of 11 covering 5 locations

• Responsible for all credit applications, monitoring, training, mentoring staff with annual sales in excess of

35mil

• Responsible for all credit approvals, ucc1 filings, liens, letters of credit, site drafts and all applications thereof

• Reduced the overall DSO to less than 45 day average

EDUCATION

Ohio State University, Columbus, OH

BS Finance, NACM Certification (1979)

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