Frank Corona

*** ****** ******, ******** ******, NY 11010 HOME-516-***-****, CELL-516-***-****

Objective: To succeed in a position which will utilize my leadership abilities, customer service skills and professional work experience.

Profile: An enthusiastic and dependable individual who excels in a challenging and competitive environment. Detail oriented, excellent follow up abilities and a quick learner.

Experience:

1/14-Present IKEA Hicksville,New York

Shopkeeper (Self serve dept)

? Hire,Train and Develop Co-workers

? Maintain Inventory levels

? Support Company Promotions

? Maintain Bin Planning

? Kronos scheduling

? Create Developmental plans

? Safety &Security

***As a new Shopkeeper we were able to implement new selling skills to new and seasoned coworkers. Strategies for Pick and Deliveries were implemented seamlessly.

Experience:

02/10-07/13 Marshall?s New York, New York

Assistant Manager Merchandising (Home dept)

? Grand open location

? Recruit, hire, train and develop associates

? Oversee and manage store operations

? Maximize store sales opportunities (current and future)

? Maintain merchandising presentation to ?customer ready? standards

? Manage expense and operational performance to maximize store profits

? Addressed and resolved customer complaints and concerns

***Being new to a soft-line and hardline retailer we found ways to sell items to with a fashion approach for the Home and for Self. Implement colorful and impactful seasonal displays.

05/09-02/10 Lowe?s Home Improvement Brooklyn, New York

Zone Manager (Plumbing & Electrcal depts.)

? Grand open location

? Recruit, hire, train and develop associates

? Manages profit and loss of both electrical and plumbing departments

? Addressed and resolved customer complaints and concerns

? Maintained sales goals within store departments

? Ensured timely deliveries of product orders

? Maintained positive employee morale of 300 plus store associates

***As a new store with new coworkers we developed excellent team work with excellent cross department training.

02/08-05/09 Elmont Paint & Design Center Elmont, New York

Store Manager

? Benjamin Moore Specialist

? Customer service

? Managed profit and loss of store

? Maintained inventory and fulfilled orders

? Ensured timely delivery of products

? Performed all phases of customer service

*** Re merchandised store to increase on sales per square foot. Increased accuracy on commercial orders with better customer relations

04/00-02/08 ICI- North America/Glidden Paint Metro NY/Northern NJ

District Manager (District consisted of 83 stores, 12 representatives & $15MM territory)

? Maintained profitability and controlled loss within district

? Coordinated and facilitated monthly sales strategy meetings with store managers

? Assisted in hiring sales representatives

? Built and maintained relationships with district store managers within territory

? Performed yearly performance reviews

Senior Sales Representative **Recipient of Pinnacle Award ? Top Sales Rep/NY Metro Territory**

? Maintained and controlled paint inventory in five stores

? Performed all phases of customer service

? Assisted in hiring sales representatives

? Produced and performed price change reports

? inventory levels

? Organized sales promotions

***A great relationship building team, with the knowledge to sell.

04/86-03/00 Surrey Hardware & Contracting Flushing, New York

Vice President

? Developed & maintained customer relations

? Manage team of contractors

? Demolition of kitchen & baths

? Basements refinished

? Reconstruction of Projects

? Plumbing and Electrical work

? Flooring installations

Education:

1983 Christ the King High School Middle Village, New York

High School Diploma

Skills: Business Management, Plumbing and Electrical, Forklift and Machine Operator, Fluent Spanish, Microsoft Word, Excel

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