Dawn E. Tyler

*** ***** *****, ***. ***

Brandon, Florida 33510

813-***-****

acg1cl@r.postjobfree.com

PROFESSIONAL OBJECTIVE

Positive, motivated, friendly, organized, insightful, skilled in analyzing

and problem solving with 15 years experience in the

bookkeeping/administrative assistant field. Proven ability to work in a

demanding situations and still maintain a sense of humor. Excellent

communication skills. Possess the ability to learn new technologies

quickly. Demonstrated patience and understanding in complex situations.

AREAS OF STRENGTH

Communication Detail-Oriented

Planning/Scheduling

Customer Service Documentation Prioritizing Tasks

Data Entry Multitasking WPM: 70

PROFESSIONAL EXPERIENCE

Seminole Hard Rock Hotel and Casino, Tampa, FL

2013-2014

Cage Cashier

Provided guidance to guests, communicating all policies and procedures

Defused escalations, by listening to concerns and providing solutions to

resolve problems

Assisted guest with cash advances of either credit cards, debit cards, or

checks as well as making change of various dollar denominations

Cashed out all guest winnings which included poker chips and various slot

tickets

Wal-Mart, Tampa, FL 2007-

2013

Front-End Cashier

Provided customer service to all our customers

Zoning and doing whatever was necessary to maintain a enjoyable environment

for our customers

Assisted at the Customer Service Desk when needed. Responsible for

returns, refunds, claims, money gram, money orders, and site-to-store

Champlain Oil Company, Inc., South Burlington, VT 2007-

2008

Accounts Payable - Gas Station Billings

Preparation of daily Bill of Ladings and Driver Tickets including coding

Input and disbursement of invoices for the Gasoline/Diesel/Fuel Oil and

Kerosene

Bookkeeping for various Service Stations included maintaining paperwork,

balancing daily sales journals, and inputting all the information into the

PAMS system to create a profit/loss statement

Back-up to the Front-End Receptionist along with various office duties

including typing, filing, and answering telephones

The Widewaters Group, Inc., DeWitt, NY 2003-

2007

Lease Administrator - Accounting Department

Preparation of daily check deposits and daily deposit records

Updated accounts receivable ledgers by tenant and created monthly

statements

Collections on delinquent accounts and created invoice copies as requested

Researched and processed claims of invoice payments, charge backs, returns

and bad checks

Maintained all accounts receivable files of tenants

Prepared monthly security deposit transfers in and out of the security

deposit account

Prepared and submitted weekly delinquent account reports (DTR) for review

by my supervisor & the controller

Prepared schedule A's for tenants being defaulted and followed up with the

Legal Department when payments had been made

Worked with the Legal Department regarding tenants that had filed Chapter

11 or 7 proving monthly updates

Reviewed Stipulations of Termination of Lease and processed accordingly

Worked with the Legal Department regarding payment plans

Prepared Estoppel information and assisted with related special projects as

required

Prepared Lease Tenant Work delinquent reports for the Property Managers and

Lease Options reports for the Leasing Agents.

Prepared and maintained monthly, quarterly, and annually sales tax

reporting for all Tenants that are required to report sales tax per their

lease

Prepared batch reports and journal entries for late fees, billings,

adjustments and payments to all tenant's accounts

Prepared weekly delinquency reports for the controller and leading agents

for their meetings

David Anderson,CPA, Syracuse, NY 2002-

2003

Bookkeeper/Payroll Clerk

Responsible for various office duties, maintained various payroll accounts

for clients that included entering payroll, filing various payroll reports

and updating payroll books

Bookkeeping included keying in check registers, cash disbursements, cash

receipts, and payroll journals

Scheduled tax appointments

Assisted in some tax return preparation

Alfred C. DeRosa, Syracuse, NY (Owner is deceased) 2001-

2002

Office Manager/Bookkeeper

Responsible for various office duties, maintained various bookkeeping

accounts for clients which included checkbook reconciliation, bank

statement, cash disbursements and entering cash receipts journals into

UniLink

Scheduled appointment, billing, and maintained customer files

Assisted in some tax preparation

Nottingham, Engel, Gordon, & Kerr, LLP, Syracuse, NY

2000-2001

Office Manager/Bookkeeper

Responsible for various office duties, accounts payable, maintaining,

balancing business checkbooks, bank statements, and escrow accounts with

Quick Book Pro 2001

Prepared bookkeeping reports, opening client files into PC Law

Prepared deposits and answered multiple line telephones

Servpro of East Onondaga County, Syracuse, NY (Business Closed)

1999-2000

Office Manager/Bookkeeper

Responsible for various office duties, scheduling crews and work, accounts

payable, accounts receivable, collections, invoicing and billing

Maintained customer files in Quick Books Pro

Balanced checkbooks and bank statements

Prepared deposits

Prepared estimates in Flexmate

EDUCATION

Central City Business Institute, Syracuse, NY (School is Closed)

Completed 1 years study in Standard Secretarial Science with Computer

Background

Completed Typing I & II, Accounting I, Introduction to Data Processing,

Introduction to Computer Programming (Basic Programming Language) and Cobol

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