Shaikh Salim

** ****** *****,

91-962*******

Joseph patel comp,

acg13x@r.postjobfree.com

Gate no-7, Malad (W).

acg13x@r.postjobfree.com

Mumbai-400095.

acg13x@r.postjobfree.com

Goal: To be associated with a progressive organization and contribute to the growth of the

organization by putting to use my skills, experience hard work and knowledge acquired over.

SUMMARY: Highly talented, knowledgeable and resourceful Hotel Assistant Operations Manager with

huge background in consistently delivering results that contribute to the mission and overall success of

hotels by accomplishing performance objectives focused on business revenues, guest and associate

satisfaction and effectiveness and efficiencies; coordinating, directing and managing day to day

operations.

Summary of Skills and Experience

• More than Five year’s experience.

• Great ability to communicate, both verbally and written, effectively with guests, vendors and co

workers.

• Strong Microsoft Office skills as well as Tally Knowledge.

• Great experience supervising all café operations Departments.

• Huge experience in Food,Beverage and café operations departments.

• Thorough understanding of yield management principles.

• Strong ability to manage change effectively.

• Exceptional ability to provide leadership to position the property to achieve the mission.

• Profound ability to communicate the goals and objectives and inspire employees to achieve those

goals.

• Sound ability to sell concepts and ideas to management, peers, and employees.

• Experience making presentations in front of groups.

• Remarkable ability to create courteous, friendly, professional work environment.

• Exceptional ability to provide overall direction, coordination, and ongoing evaluation of operations.

• Uncommon creative problem solving skills.

Immense ability to quickly evaluate alternatives and decide on a plan of action.

Professional Experience

Brewberrys The coffee Bar

May 2014 Present

Assistant Hospitality Manager

Work directly with the Senior Operation Manger and Director to manage all activities of the

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property including employees, maintenance, sales, and profit/loss controls.

Perform goal setting, motivation/ discipline of employees, labor expense control, control of

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general expenses and resolving guest related issues in accordance with the company goals.

Coordinate, direct and manage the Cafe operation to achieve maximum profitability, ensure guest

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satisfaction, protect the financial aspects of the business and maintain the building.

Direct and manage property operations to assure optimum performance and continual

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improvement in the five Key Result Areas (guest service, employees, sales/marketing, property

appearance, and profit/financial control).

Overview HR matters including interviewing, hiring, training, assigning work, coaching/counseling

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and performance appraisals.

Ensure that product quality standards are met in all cities of the Cafe as it relates to the

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appearance, levels of maintenance and cleanliness; establish and maintain preventative

maintenance programs to protect the physical assets of the cafe.

Looking at the pre opening and post opening outlet across 25cities in India.

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Perform other duties and responsibilities as assigned.

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Travel Food & Services

April 2013 May2014.

Senior Team Leader

All over Terminal at International Airport.

Assigned duties to staff and observed performance to ensure adherence to caf é policies and

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established operating procedures.

Provided training, including safety training, to staff as directed by the Brand Manager.

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Received and resolved guest complaints and employee issues.

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Performed functions of the Brand Manager in his absence.

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Adhered to all franchise and company procedures and regulations as well as standard operating

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procedures.

Covered shifts in all departments as scheduled by the Brand Manager/Operation Manager.

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Assisted with sales and marketing efforts as directed.

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Performed other duties as assigned.

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Bru World Café (Hindustan Unilever Brand)

July 2012 April2013.

Assistant café Manager

Ensured group specifics as well as individual guest request are met daily and VIP's/ non VIP’s are

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checked in and proper amenities distributed.

Supported all the opening & as well as closing shift managers and other respected GSA.

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Ensured all associates followed and practiced department and cafe service, such as check in

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procedures, check out procedure, professional telephone etiquette, reservations, etc.

Performed word processing, data entry and other miscellaneous duties as delegated by the

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Territory Manager.

Motivated all the respected team for the sale through new innovative ideas.

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Supervised the work of shift managers is they doing their job in accurate way.

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Performed other duties as assigned

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Pan India Food Solution Pvt.ltd

December2010 – June2012.

Team Leader

Ensured proper training to new staff at the café itself.

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Supported all the Guest Services associates if they do need any help.

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Ensured all associates followed and practiced department and cafe service, such as check in

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procedures, check out procedure, professional telephone etiquette, reservations, etc.

Supervised all the products shelf life, quality or is it good enough to serve the guest.

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Also ensured to go for ODC setup and pre opening of outlet.

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Performed other duties as assigned.

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Café Coffee Day

Operational Trainee

December 2009 December 2010.

Ensured to be punctual to whatever my duties was been assigned.

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Respectfully worked in any type of environment.

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Ensured to be proactive to do extra shifts and also to go at other café is there’s no staff.

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Use to check all the products shelf life, quality or is it good enough to serve the guest.

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Also use to go for ODC and pre opening of outlet.

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Performed other duties as assigned.

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Personal Profile Port folio

Personal Profile

Name : Shaikh Salim.

Father’s ss

3rd Feb 1992.

Date of Birth :

Nationality : Indian.

Religion : Muslim.

Sex : Male.

Marital Status : Unmarried.

: English, Hindi & Marathi.

Languages Known

Education Qualification

• H.S.C Passed in the year 2010.

• S.S.C Passed in the year 2008.

• T.Y.B COM Passed in the year 2014.

Hobbies

• Playing Cricket & Listening Music

• Reading books.

Date: (Shaikh

Salim M.K )

Contact this candidate