Blanca Ciprian

Modesto, Ca *****

209-***-****

acg13q@r.postjobfree.com

Objective: To secure a position that is both challenging and rewarding which allows me to genuinely assist and

interact with the general public.

EXPERIENCE

STANISLAUS SUPERIOR COURT (Modesto, CA)

Deputy Court Clerk (Intake Civil Division)

March 2010 – November 2010

Perform a variety of legal procedures relating to the preparation and processing of court cases.

ssist public in completing necessary forms and obtaining needed legal forms.

File court documents, receipt fines and fees.

Handle high volume of work and meet crucial deadlines

Balance and reconcile daily cash receipts.

Research automated and hard copy files for sensitive case information.

Set up and maintain files of new cases. Input case information into automated case management system. Heavy data

entry and numerical filing. Interpret for Spanish speaking customers as needed.

LONGS DRUGS/CVS Pharmacy, Modesto, CA

Night Lead Supervisor (1 year – full-time)

Head Cashier (part-time) Customer Service

March 2005 to March 2010

Assist the public locating products

Dictate, monitor, distribution of products

Assign projects according to store managers instruction

Customer service, Cashier, Refunds

Verify UPC codes, Scanning products, printing labels, store signs, store displays

BMG MORTGAGE, Modesto, CA

Loan Officer Trainee

May 2006 – June 2007

Assist clients by gathering and completing financial forms and applications

Communicate with different banks & Mortgage Co. regarding qualifications for clients

Interpret for Spanish speaking clients.

Fax, file, organize folders, answer phones.

Heavy data entry

TRI-VALLEY GR WERS #7, Modesto, CA (seasonal)

Brix Lab Monitor (Temporary Position)

May 2001 – Sept. 2001

Dictate, monitor, adjust and log outgoing sugar levels.

Open/close valves to working lines accordingly.

Change hoses to appropriate valves.

Input data accordingly at end of day averaging brix contents, meet deadlines.

Communicate with Supervisors, i.e.…changes of lines & hoses, status of levels.

CALIFORNIA RELAY SERVICE, Riverbank, CA

Spanish Relay Operator

April 1997 - December 1997

Use of the TDY to relay text, telephone and voice telephone calls to and from the speech and hearing impaired, in

addition to using voice inflection.

Simultaneously type & consecutively translating what is being said or typed.

Modesto, CA

Touring Advisor/Receptionist (Temporary seasonal)

May 1992 - December 1995

Assist the public by planning their itineraries

Distribute maps, highlighting how to get to and from destinations.

Take passport photos for travel and/or immigration purposes.

Interpret for Spanish speaking customers in all departments as needed.

Answer phones, take & forward messages.

Organize folders, alpha/numeric filing.

Customize trip-tiks for customers.

SENTINEL INSURANCE AGENCY, Modesto, Ca

Insurance Agent

January 1992 - June 1992

Assist and interpret for all Spanish speaking customers.

Quote and sell auto insurance policies.

Explain and interpret policy definitions, procedures and insurance coverage.

Heavy typing, data entry, 10 key by touch.

Set up and maintain files, folders, answer and forward calls.

Accept monies and log payments.

Meet deadlines.

CALIFORNIA STATE AUTOMOBILE ASSN. (AAA Insurance), Modesto, CA

Claims Assistant

Sept. 1986 – Sept. 1989

Assist in gathering detailed information related to insured’s claim

Assist in completing necessary claim and medical forms

Provide information to help them understand the process of their claim

Interpret for Spanish speaking clients

Take recorded statements of details related to their incident.

Transcribe, also transcribe from Spanish to English.

Answer phones, take and forward messages.

Handle high volume of work and meet crucial deadlines

Organize and set up files with accuracy for Adjusters.

Consecutive use of Audatex system/operation.

Heavy 10 key data entry

EDUCATION/CERTIFICATES

Modesto Junior College - Some college/General Courses:

Psychology, Health and English.

Certified and background screened Loan Signing Agent

Notary Public

SKILLS

Bilingual /Translate/Interpret

Data Entry/10 key by touch

Type 60 wpm

Dictaphone

Transcription

Windows OS

Microsoft Word

Fax and Copy Machines

Alpha/Numeric filing

Professional phone etiquette

Customer Service Skills

LANGUAGES

SPANISH / FLUENT (speak, read & write)

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