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Customer Service Sales

Location:
New York, NY
Posted:
September 17, 2014

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Resume:

Guy Shmuel

**-** ******** ********

Rego Park, NY 11374

347-***-****

acfzwn@r.postjobfree.com

OBJECTIVE

Management position in sales where I can effectively utilize my expertise in human relations, project management, and staff recruitment and retention.

EDUCATION

September, 2011 – June, 2013

Nassau Community College, Long Island, NY

June, 2008

General Equivalency Diploma

Queens, NY

EMPLOYMENT

July, 2013 – August, 2014

Duty-Free North America (DFS)

John F. Kennedy Airport, Terminal 4, NY

Position: Overnight Team Lead/Supervisor – Operations for Consumables

Sales training, Perfumes: Bond No. 9; Burberry Group plc; Cartier; Diesel S.p.A.; Hermès; Giorgio Armani S.p.A.; Jo Malone London; Marc Jacobs International, L.L.C.

Sales training, Consumables: Bacardi; Godiva Chocolatier; Grey Goose; Jack Daniel's; Johnnie Walker; Patrón

Duties:

Sales

Management of operations in 10 retail locations

Management of associates, inventory, selling floor, sales, flights, flight delivery, daily/monthly budget, customer satisfaction, operations

Management and maintenance of employee scheduling, location coverage, flight delivery scheduling, employee vendor training schedules

Management of Brinks pick-up and drop-off money exchange and maintenance of the company safe

April, 2006 – Present

Manhattan Sons Towing

New York, NY

Position: Administrative Supervisor/Customer Service Coordinator

Duties:

Management of auto services

Oversight of customer service and cross-selling

Supervision of employees in automobile pickup and drop-off

Management of auto parts and office inventory

Operations management (invoices, collection of receivables, bill payment, personnel management)

Expanding client base

July, 2010 – November, 2010

Elegant Valet, Inc.

New Hyde Park, NY

Position: Valet Parking Attendant

Duties:

Maintenance of guest vehicles and keys

Assistance in bringing props and supplies to event location

April, 2004 – July, 2004

Baruch Baruch

New York, NY

Position: Salesperson

Duties:

Organization of street fairs, as well as display and presentation of paintings

Coordination with vendors of art sales

Loading and unloading of precious cargo

SKILLS

Proficiency in Microsoft Office Word, Excel, PowerPoint, Adobe Acrobat, Google Docs

Expert in PAX and Wincor

Proficiency in operation of electrical pallet jack

LANGUAGES

English – native language

Hebrew – fluent (speaking, reading, writing)



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