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Customer Service Marketing

Location:
North Wales, PA
Posted:
September 17, 2014

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Resume:

ASHLEY MARIE SMITH, MS

*** ******* ****** ***** 215-***-****

Lower Gwynedd, PA 19002 acfzvf@r.postjobfree.com

OBJECTIVE

MASTER’S LEVEL PROFESSIONAL seeking Public Engagement or Project/Program Management

opportunity to leverage service orientation and expertise in education and art.

SUMMARY

ARTIST / EDUCATOR with excellent project management skills that can be utilized in private, public,

and not-for-profit environments. Exceptional written & spoken communication skills.

Demonstrated ability to inform, teach, and engage individuals / groups of all abilities and ages.

Strong multi-media creative capabilities (work exhibited in variety of settings). Well-versed in

utilizing different training/educational approaches to optimize outcomes in diverse contexts.

Known for insightful intuition, good judgment, and genuine, caring approach to helping others

achieve goals.

• Customer Service Focus • Teaching • Public Speaking

• Public Engagement • Fine Art • Social Media Marketing

TECHNICAL SKILLS

• MS Office (Outlook, Word, Excel, PowerPoint) • Instagram

• Adobe Creative Suite (Photoshop, Illustrator, • GoDaddy

InDesign) • Blogger

• Social Media (LinkedIn, Facebook, Pinterest) •

EDUCATION

UNIVERSITY OF MARY WASHINGTON, Fredericksburg, VA

• Accepted into unique five-year undergraduate/graduate program that included education

coursework and field experiences while earning liberal arts degree followed by a year of

graduate education coursework, an internship, and a research study.

MS, Elementary Education 2010

• Research Project: “How Will a System of (1) Holding Meetings to Introduce Values; (2)

Drawing, Displaying and Discussing Art Representative of the Given Values, and (3) Citing

Values in Daily Life Affect Classroom Climate?”

• Member, Kappa Delta Pi (Honor Society in Education) & Virginia Education

Association/National Education Association (2006 – 2010)

BA Cum Laude, Studio Art 2009

University of Mary Washington Art Department Awards

• Collaborated on all aspects of Senior Show, from planning layout to designing exhibit

guide.

• Three of four submissions chosen for exhibition in University’s annual Student Art Show.

Recognized with two of seven 2009 Awards, in Painting and Digital Media, as juried by Mr.

Brad Birchett, Professional Artist and Virginia Commonwealth University Professor.

WORK EXPERIENCE

THE RHOADS GARDEN, North Wales, PA 2006 – 2014

Customer Service and Sales Associate (Seasonal, Part-time, and Full-time)

PAGE 2 OF 4 ASHLEY MARIE SMITH, MS

215-***-****, acfzvf@r.postjobfree.com

Collaborated with customers to discern needs and identify best purchase solutions. Noted for

adaptability, responsiveness to customer needs/concerns, and for ability to quickly master new

tasks.

• Designed and photographed displays; authored accompanying marketing copy. Used

photos in online marketing via Instagram, Facebook, website, and email (e.g., GoDaddy) to

support special promotions and campaigns.

• Interacted with vendor representatives to confirm, verify, correct, and expedite orders.

Processed inbound shipments and designed POP display layouts. Priced items based on

promotions, time of year, product line, and knowledge of management preferences. Crafted

and drew signage.

• Arranged floral bouquets that met customer’s design and price specifications.

• Custom-wrapped gifts. Often requested by patrons based on reputation for artist

design/appeal of packages.

PAGE 3 OF 4 ASHLEY MARIE SMITH, MS

215-***-****, acfzvf@r.postjobfree.com

ST. THOMAS’ NURSERY SCHOOL, Fort Washington, PA 2014

Artist

Commissioned to paint a whimsical mural for entryway, stairwell, and landing that included I

Spy-style letters of the alphabet. Entertained and welcomed children and their parents while

providing opportunity for education and interaction. Received extensive unsolicited feedback

on mural’s expressive nature and engaging impact.

ARLINGTON PUBLIC SCHOOLS, Taylor Elementary School, Arlington, VA 2012 – 2013

Third Grade Teacher

Designed creative environment conducive to learning for diverse group of students ranging

from gifted & talented, to low socio-economic status, ESL, and special education. Incorporated

ongoing professional development work into classroom, such as leveraging technology and

promoting interest in STEM topics.

• Planned and implemented daily/unit lesson plans that covered five major subject areas.

Assured that lesson plans were customized for differentiated learning groups and in

compliance with state requirements.

• Collaborated with other teachers on unit plans to assure cross-classroom consistency and

alignment with state and district learning objectives as well as on special events planning.

• Met with students' parents to discuss progress and to develop collaborative plans for

success.

WISSAHICKON SCHOOL DISTRICT, Shady Grove Elementary School, Ambler, PA SUMMER 2012

Autistic Support Aide

Based on positive performance as long-term substitute, invited for summer role teaching mini

lessons to individual students and small groups. Led field trips to enable students to practice

life and social skills. Effectively managed challenging behaviors; assisted with PT and OT.

PRIVATE TUTORING, Ambler, PA 2011 – 2012

Academic Tutor

Hired to provide homework support /preparation and implementation of mini reading, writing

and math lessons for three children ranging in age from Pre-K to 2nd Grade. Praised by parents

for balancing discipline with motivation to successfully engage students and achieve significant

advancement in skill levels within 18 months.

WISSAHICKON & NORTH PENN SCHOOL DISTRICTS, Ambler & Lansdale, PA 2011 – 2012

Substitute Teacher

Executed daily lesson plans and procedures. Worked 135+ jobs in one school year between

Wissahickon and North Penn School Districts.

SPOTSYLVANIA COUNTY PUBLIC SCHOOLS, Spotsylvania, VA 2009 – 2010

Substitute Teacher (supplement to Student Teaching Internship)

FREDERICKSBURG AREA MUSEUM, Fredericksburg, VA SUMMER 2009

Artist

Invited to display two paintings, "Puzzling Pollination" and "Charleston Diptych", in professional

museum. Personally designed gallery’s entrance signage. Coordinated exposition as member of

team of recent college graduates. Planned show’s layout and lighting; helped install art for all

exhibitors.

ART SKILLS

PAGE 4 OF 4 ASHLEY MARIE SMITH, MS

215-***-****, acfzvf@r.postjobfree.com

• Painting (Oil, Acrylic, Encaustic) • Mixed Media/Collage

• Drawing (Charcoal, Oil Pastel, Felt Tip • Ceramics (Stoneware, Terra Cotta)

Marker, Ballpoint Pen)

• Digital Media (Photoshop, Digital

Photography)

SOCIAL MEDIA LINKS

• Blog URL: http://ashleymariesmithms.blogspot.com/

• LinkedIn URL: http://www.LinkedIn.com/in/ashleymariesmithms



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