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Human Resources Customer Service

Location:
Nanuet, NY
Posted:
September 17, 2014

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Resume:

Nicole McClay 609-***-****

** ******* *****, **** *******, NJ 08520 acfzuu@r.postjobfree.com

• HR Generalist • Benefits / Payroll Administration

• Labor / Employee Relations • HR Policies and Procedures

• Team Building / Morale Building • Employee Counseling

• Retirement Plans • Mediation / Dispute Resolution

• Staff Recruitment and Retention • Disciplinary Procedures

Professional Experience

Merri-Makers Catering/MM365

Jan 2014

Director of Human Resources & Operations

Independently handle all Human Resource and Operation functions. Including employee relations,

staff management, recruitment, compliance, insurance, and operation of 4 facilities and venues.

• Created Employee Handbook for 2 companies

• Training employees to maintain legal compliance

• All Hiring, verifying, and terminations

• Renewals of health and company insurance policies

• Processing of all claims, unemployment and disability.

• Handled all incoming and outgoing invoices

• Manages all staff including Payroll

• Settling all employee relation disputes

Account Temps

2011 to 2012

Human Resources Generalist/Payroll

Many Human Resource functions including payroll, benefits, disability, vendor relations, payroll

reporting, reconciliation, accounts payable, performance management and recruiting.

• Payroll processing for 65 employees in 4 states

• Training and administration on all benefit plans

• Researched and developed the companies first 401k plan

• Recruited for office and warehouse staff

• Processed disability claims

• Handled all incoming and outgoing invoices

American List Councel

March 2010 to August 2011

Human Resources Generalist

Efficiently performed all functions related to human resources for 3 companies including benefit

administration, payroll, compensation, reports, disability processing, performance management,

and employee relations.

Responsibilities:

• Processed payroll using ADP for 3 companies in 3 states

• Implemented new 401k provider and performed training

• Vendor Management, including selecting and implementing plans

• Handled all Employee relations issues

• Coordinated Company events

• Managed disability and leave claims

• Ran Payroll and Compensation reports

Merrill Lynch, Hopewell, NJ

December 2002 to December 2009

AVP Human Resources Generalist / Manager

Manage a broad range of HR functions including payroll administration (55,000 employees),

benefits, 401k, stock option plan, employee relations, personnel file management, HR policy

development, employee screening/hiring/orientation, and staff training/development

programs.

Achievements:

• Developed company’s first ASK HR email system

• Jointly designed and administered HR case tracking system

• Processed all new-hire, benefits, leave, termination and payroll for all

55,000 employees

Responsibilities:

• Process payroll & adjustments, including taxes, for entire firm

• Manage group of 30+

• Develop and manage vendor relationships

• Handle all Hiring, leaves and terminations

A Reason to Smile Dentistry, East Windsor, NJ

2001-2002

Office Manager/Dental Assistant

Achievements:

• Coordinated start up of new dental practice

• Implemented payroll system

• Designed billing management program

Responsibilities:

• Payroll and Benefits for all employees

• Insurance claims

• Employee relations

• Staffing

Double Tree Hotel, Somerset, NJ

1993-2003

Accounting Assistant/Beverage Assistant

Achievements:

• Implemented new filing system

• Created beverage tracking computer system

Responsibilities:

• Data Management

• Accounts Payable

• HR, front desk, beverage, banquets, new hire

• Customer Service

Education

MLU, Hopewell, NJ

HR / Payroll

Continued

Rutgers, New Brunswick, NJ

Nursing/BA Science

1995

Middlesex County, North Brunswick, NJ

Science

Computer and Programs

ADP- Pay Expert, ADP PCPW, ADP Reporting, MS Office (Word, Power

Point, Excel, Outlook), Oracle, Checkpoint, Integral, Lotus Notes, Cleartime, Open Air.

References

References are available upon request.



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