Susan Hill

Medical Professional

613-***-****

acfzpc@r.postjobfree.com

I am a driven and compassionate health care professional with extensive

experience in multiple facets of the health care system, ranging from

administration, coordination to hospital bedside nursing. I am an

accountable and responsible problem solver with ability to communicate

clearly and effectively with patients, other health care professionals, co

workers

and families

Work Experience

Nursing Coordinator

PARAMED HOME HEALTH - Ottawa, ON

August 2011 to Present

In my role as a nursing coordinator in this hectic home health care agency,

I have been responsible for the administration, direction and coordination

of all nursing activities in a large geographical region. I accept client

referrals from CCAC and match nurses with clients based on acuity, new

medical orders/treatments, and any abrupt changes in a clients condition

while at home. I organize and follow through with their plan of care from

admission to discharge.

My role has allowed me to develop strong professional relationships with

nurses, case managers, supervisors, colleagues and doctors, based on a

strong medical terminology understanding, empathy and compassion.

Medical Office Assistant

MEADOWLARK FAMILY PHYSCIANS - Edmonton, AB

June 2007 to June 2010

In this receptionist/nurse role in a 5 doctor GP practice, I was

responsible for both the administration and front line medical triage for

their patients. Fielding phone calls from clients daily for issues that I

was able to assess over the phone and deem an appointment necessary and how

soon.

I did all procedure bookings, scans, blood tests and booked all specialist

appointments. Upon entry to each examination room, I was responsible for a

brief history taking and reason for visit. This may or may not warrant a

height, weight, vital sign check, or hearing or vision test. I also

administered allergy injections, and B12 shots.

Registered Nurse

CAPITAL HEALTH - Edmonton, AB

April 2007 to 2009

Registered Nurse inbound call center for resident of Alberta with any type

of health concern needing immediate advice. I was responsible for assessing

the clients symptoms over the phone, using a protocol based program,

listening and recording symptoms and selecting appropriate treatment based

on their severity of same. All heath advice was based on a time frame of

immediate need for help- 911 or windows of opportunity and at what center

they could seek this help.

I was able to provide a sense of calm and relief to very fearful and

apprehensive clients with a kind and confident voice manner coupled with

professionalism.

.

Registered Nurse

UNIVERSITY OF ALBERTA - CHILDRENS HOSPITAL - Edmonton, AB

2003 to 2007

Registered Nurse in a pediatric recovery room for children undergoing

surgical procedures.

The focus of intervention was airway and pain management. Children often

still intubated when entering the recovery room, thereby I was required to

have excellent assessment skills for when child ready to be successfully

extubated,

I was successful at blood draws, and assessing levels of pain in children

ages newborn to 16years. In this role, I demonstrated sympathy, compassion

and empathy. Informing parents based on their level of understanding was

paramount to a successful recovery stay.

Registered Nurse

HOSPITAL FOR SICK CHILDREN - Toronto, ON

December 1993 to June 2002

Registered Nurse for 9 years in this world renowned pediatric facility. I

was a nurse in both the NICU and The PACU during my 9 years with this

hospital and experienced the best nursing of my career to date.

The NICU had 1:1 nursing ratios as the infants were extremely ill from

prematurity, birth defects, asphyxia, and syndromes. Nursing in this unit

was fast paced and I used knowledge, skill and judgement every day that I

worked.

PACU was a 22 bed very busy recovery room, with airway management and pain

control being the focus of my intervention.

Registered Nurse

ROYAL ALEXANDRA HOSPITALS - Edmonton, AB

1987 to 1990

Registered Nurse in this 33 bed, 3 level intensive care nursery. I nurse

both medical and surgical infants, and was a member of the first ECMO

program to be instituted in Canada

MY REFERENCES WOULD BE AVAILABLE TO YOU AT YOUR REQUEST

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