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Customer Service Diesel Mechanic

Location:
Pretoria, GP, South Africa
Posted:
September 17, 2014

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Resume:

Curriculum Vitae

Personal Details

Mabutho Ndlovu.

** *** *****, ********** ****, Greenstone, 1616, Johannesburg, 083*******

acfzok@r.postjobfree.com

****/**/**, *******, **** & Ndebele.

791**********,

Education

Management, NQF 5, University of Witwatersrand, JHB 2012.

Project Management, NQF 6, University of Witwatersrand, JHB. 2011.

Diesel Mechanic, NQF 4, (Trade Tested), Bulawayo Poly Tech & Hwange Colliery. 2003.

O levels Examinations, Cambridge Examinations, Fatima High Sch. 1996.

Work experience

Dozer Parts, Sebenza, JHB.

Workshop Manager, 2011– Present.

Full running of workshop (Technical Support) Supervision of Technicians and Foreman

Monitoring of daily productivity, including Engine & Transmission Dyno Testing

Ordering of parts and approval on parts ordered.

Enforcing of workshop procedures, Ensure correct technical information and

manuals are available to staff, Monitor warranty/claims submission

Monitor special tools and equipment & Maintain correct health and safety standards.

Handling Breakdowns, Assisting mechanics with Daily repairs.

Time management ensures daily targets are met. (Product Knowledge)

Identify Training requirements for unskilled and skilled labour.

Quality control, Customer liaison, Training workshop staff

Planning, Leading, controlling, organising workshop operations.

Product support on Cat Machines and the Components, Reduce component rebuild costs

Provide guidance to technical administration clerks on their daily work (management

Reporting),

Ensure continuous operation improvements. Monitor and recommend required

improvements or, manage the job card system .Reduce customer downtime.

Dozer Parts,

Diesel Mechanic (Earthmoving) 2005 - 2011.

Rebuilding various machines Caterpillar, Track type tractors, Motor Grader, Excavators,

Trucks, Wheel loaders e.g. 777D, D11R, 992G, 854K, 994 etc.

Rebuilding machine components Power train, Engines, hydraulic etc.

Assessment - Inspection and reporting of stripped parts. Customer Units

Removal and installation of components safely and correctly.

Conducting Technical Analysis on Machines ( TA1 & TA2)

Troubleshooting machine faults and Train staff

Reading interpreting manuals to fault find.

Dyno Testing Engine and Transmissions

Adhering to safety requirements and contamination control requirements.

Repair, adjust and maintain equipment.

Planned and unplanned maintenance of Machines.

Hwange Colliery

Diesel Mechanic (Earthmoving) 2001 - 2005.

Planned and unplanned maintenance services, machine inspections

Disassembling and assembling machine components engines, transmissions, etc.

Scheduled Oil Sampling and Corrective action according to results

Rebuilding of Machines

Skills and Expertise No of years

Component assembling (Engines, power train, hydraulic) 12

Management of workshop operations 5

Product support and technical representation 5

Knowledge of hydraulics, Caterpillar SIS and ET software 12

Machine rebuilds and fault finding -majority of earthmoving machines 12

Analytical and problem solving skills (troubleshooting).

Customer service skills- people oriented

Computer skills -MS Office 2007, 2013,Sound knowledge of MS Project

Goal oriented :results achiever, meeting deadlines

Communication skills, team work and interpersonal skills

Flexibility, adaptability, Attention to detail & accuracy.

Tolerance ; stress tolerance and good communication skills

Extensive travel to Africa for technical support.

Rebuild 3300, 3400, 3500 & C family series Engines in the Caterpillar family.

Rebuild big loader & Truck transmissions Cat 854K, 994, 777D etc. (ICM & Modulators)

Extensive experience in Torque converter, Transmission, wheel groups rebuild.

Rebuilding of major

Project definition, Estimating project times and costs, developing project plan

Risk management, Scheduling resources, Project time compression, the role of leadership,

Project audit and closure, international projects, the future of project management

Managerial skills setting objectives for self and staff.

Self-management including time management, performance and conflict management.

Academic qualifications

O ‘level Examinations 1996, Fatima High School

Mathematics A

English language B

Biology B

Physics /Chemistry B

Science A

Metalwork A

Ndebele B

Geography B

Diesel Mechanic

Workshop Practices Credit

Workshop technology Pass

Continuous Assessment Credit

Engineering Science and Mathematics Credit

Hobbies & Interests

Reading spiritual books, game viewing

Playing tennis and Gym.

References

Samuel Phiri

Technical Representative

Barloworld Equipment Botswana

Office line: +267-*******

Fax: +27-862******

Mobile: +267-********

Email: acfzok@r.postjobfree.com

www.barloworld-equipment.com

Albert Van Heerden (Technical & Special Projects).

Dozer Parts

002**********.

002**********.

Bryant Lee,

002**********



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