~~ JOURNEYMAN~~

ASE/BSC-*/*** UAW

CERTIFIED AUTOMOTIVE MASTER TECH

WILLIE DK. MURRAY

**BN-9221**

312-***-****

*BN-92220 WILLIE DK. MURRAY JR. BN-92220*

TABLE OF CONTENTS

1.) INTRODUCTION

2.) TRAINING

3.) FIELD EXPERIENCE

4.) AUTOMOTIVE GROUP EXPERIENCE

5.) VEHICLE MAKE EXPERIENCE

6.) SHOP EQUIPMENT OPERATION

7.) GOALS

8.) CERTIFICATES

9.) SALARY (MIN. $22.00-26.00) PER HOUR

~1~

~INTRODUCTION~

INDUSTRY OUT OF 28 YEARS IN THE FIELD I HAD ONLY TWO DEFEATS. I AM CONSTANTLY RESEARCHING TSB BULLETINS, KEEPING MYSELF MOTIVATED AND UPDATED ON ALL VEHICLE CHANGES AND DRIVABILITY PROBLEM UPDATES. I HAVE AL THE PROPER DATA (ALL DATA DVD CD’S) 1982-2003 DISCS. MITCHELL IN DEMAND, MOTOR TREND MAGAZINES, BUMPER TO BUMPER MAGAZINES, WRITING LETTERS TO DIFFERENT AUTOMOTIVE PLANTS FOR BULLETINS ON THEIR SPECIFIC VEHICLES KEEPING MYSELF UPDATED AT ALL TIMES. I LOVE TO READ AUTOMOTIVE LITERATURE THAT CONTAINS ARTICLES OF INTEREST ON CUSTOMER COMPLAINTS AN RECALLS. OTHER TECHS FIND ME QUITE STRANGE WHEN I APPROACH A VEHICLE AND SAY “HELLO I’M DOCTOR WILLIE, I’M HERE TO EVALUATE YOUR COMPLAINT’. EVEN THOUGH ITS JUST A LITTLE TECH HUMOR, IT’S DONE THE SAME WAY IN REAL LIFE. THE VEHICLE WILL BE SATISFIED AND WE WILL HAVE A VERY SATISFIED CUSTOMER. A SATISFIED CUSTOMER WILL ALWAYS COME BACK, AND EVEN SPREAD THE WORD THAT THEIR VEHICLE WAS SERVICED RIGHT. SATISFIED CUSTOMERS IS WHAT I THRIVE ON. I PUT THEM FIRST BECAUSE THEY ARE THE KEY TO A SUCCESSFUL BUSINESS.

~2~

TRAINING

1.) KENNEDY KING COLLEGE

2.) ALLEN TRAINING INSTITUTE

3.) BEAR TRAINING INSTITUTE

4.) TRITON COLLEGE

5.) BOSCH TRAINING INSTITUTE

A.)INTRODUCTION TO MICROFICHE

B.)SIS AND WARRANTY PROCEDURES

C.)THEORY OF OPERATION

D.) ON CAR DIAGNOSIS

E.)TROUBLE-SHOOTING AND REPAIR OF

K, K WITH LAMBDA, KE JETRONIC

F.)ABS SYSTEM

6.) GM TRAINING CENTER

A.)ENGINE PERFORMANCE DIAGNOSTICS

B.)LAB SCOPE TESTING AND DIAGNOSTICS

7.)SELF TRAINING AND KEEP MYSELF UPDATED ON VEHICLE CHANGES

8.)KEEP A PERSONAL LOG BOOK ON REPAIRS I’VE MADE ON UNUSUAL DIAGNOSTIC REPAIRS AND ENGINE PERFORMANCE PROBLEMS

~3~

OVER 30 YEARS FIELD EMPLOYMENT EXPERIENCE

1.)MIDAS 3/2006-11/2012

2.)FRANK’S AUTO 7/2006-8/2006

3.)SCHAUMBURG DIAGNOSTIC CLINIC 4/2006-6/2006

4.)STATE FARM(THEFT REPAIR, DASHBOARDS, AND STEERING COLUMNS) 5/2006-8/2006

5.)BUDGET RENTAL (SERVICE SUPERVISOR ASST. SHOP MANAGER) 11/2005-3/2006

6.)WELCOME CHEVROLET 12/2004-9/2005

7.)HALSTED AUTO DIAGNOSTIC CLINIC 8/2003-10/2004

8.)BESTWAY AUTOMOTIVE 11/2002-6/2003

9.)AMOCO GAS STATION 12/2001-8/2002

10.)TOYOTA 8/1999-11/2001

11.)CONSUMER AUTO 10/1997-6/1999

12.)HONEST ENGINE 11/1995-9/1997

13.)FIRESTONE 7/1993-9/1995

14.)MILEX TUNE-UP AND BRAKES 5/1992-6/1993

15.)PRECISION TUNE 12/1990-10/1992

16.)HANLEY DAWSON CADILLAC 2/1988-11/1990

17.)MORTON OLDSMOBILE 8/1986-11/1988

18.)RL DUKES OLDSMOBILE 10/1984-6/1986

19.)CHUCK WHITE BUICK 3/1983-7/1984

20.)SELF EMPLOYED (READY TO BE PART OF YOUR BUSINESS IF YOU TREAT ME RIGHT SALARY WISE. MY WORK SPEAKS FOR ITSELF GUARANTEED). MY ONLY DOWN FALL WITH EMPLOYERS NOT WILLING TO PAY FOR EXCELLENT WORK JUST COMPLIMENTS WHICH I GET ALL THE TIME BECAUSE I SERIOUS ABOUT MY WORK /CAREER.

~4~

~AUTOMOTIVE GROUP EXPERIENCE~

~DOMESTIC AND FOREIGN~

1.)CARBURETOR

2.)FUEL INJECTION

3.)INTERNAL ENGINE REPAIR

4.)COOLING/HEATING SYSTEMS

5.)SUSPENSION/STEERING

6.)BRAKES (STANDARD AND SYSTEM COMPONENTS DIAGNOSTICS AND REPAIR)

7.)AIR CONDITIONING

8.)STEERING COLUMN

9.)ELECTRICAL REPAIR (ACCESSORIES/SHORTS)

10.)STARTING/CHARGING SYSTEM

11.)REAR END (R&R) AND OVERHAUL (GM)

12.)TRANSMISSION (R&R)

13.)ENGINE (R&R)

14.)EMISSION CONTROL COMPONENTS (DIAG/TESTING INDIVIDUAL COMPONENTS CAUSING DRIVABILITY SYMPTOMS).

15.)A/C HEATING AIR DOOR ACTUATOR CONTROLS AND SENSOR DIAGNOSTIC

16.)ECM/BCM/ECA/PFM/QDM/COMPUTER TESTING (ABLE TO PROCESS INPUT DATA HAVE PEAK ENGINE PERFORMANCE)

17.)DRIVE AXLES AND SHAFTS (FRONT/REAR WHEEL DRIVE)

~5~

~VEHICLE MAKE EXPERIENCE~

1.) BMW (740I)(325I)

2.) PORSCHE

3.) AUDI

4.) MERCEDES (190E-5000EL,SES)

5.) VOLKSWAGEN

6.) HONDA

7.) TOYOTA/LEXUS

8.) NISSAN

9.) CADILLAC

10.) BUICK

11.) OLDSMOBILE

12.) CHRYSLER/ DODGE

13.) FORD (LINCOLN/ MERCURY)

14.) CHEVROLET

15.) MAZDA

16.) INFINITY

17.) MITSUBISHI

18.) AMC

19.) SAAB

~6~

~SHOP EQUIPMENT~

1.)BRAKE LATHES (AMMCO/ACCU-TURN/FMC)

2.)HUNTER 4 WHEEL ALIGNMENT MACHINE

3.)ALLEN SMART SCOPE W/ASC SYSTEM

4.)SNAP-ON MT2500 SCANNER, OTC, LUNCHE, MAXIDAS DS708

5.)BEAR DIAGNOSTIC MACHINE

6.)STRUT COMPRESSOR (BLUEPOINT/ MOOG/ AMG)

7.)TORCHES

8.)A/C MACHINES (W/ PROPER MANUALS)

9.)COOLING SYSTEM FLUSH MACHINES (W/ PROPER MANUALS)

10.)4 TON HYDRAULIC PRESS (AXLE/ HUB BEARINGS R&R).

11.)VEHICLE LIFTS (IN/ABOVE GROUND UNITS)

12.)(BROOM/SHOVEL/MOP) I DEMAND A CLEAN STALL AND WORK AREA I HATE A NASTY SHOP. I LIKE TO CLEAN AS I GO. I LIKE A WELL FURNISHED SHOP WITH CLEANING MATERIALS.

~SAFETY FIRST~

~7~

~GOALS~

1.)TO BE A AUTOMOTIVE ENGINEER

2.)AUTOMOTIVE INSTRUCTOR (GM/FOREIGN/ CHRYSLER/FORD)

3.)TO TREAT EVERY VEHICLE LIKE ITS MY OWN

4.)TO MAKE SURE MY CUSTOMERS ARE SATISFIED THE FIRST TIME ONLY (I DON’T LIKE COMEBACKS) PROPER DIAGNOSIS WILL ELIMINATE COMEBACKS. THAT’S WHY I AM VERY PICKY ON MY SOURCE OF DATA AND TEST EQUIPMENT. I RELY ON THESE ISSUES TO MAKE ME GIVE THE RIGHT DIAGNOSTIC REPAIR FOR THE SATISFACTION OF THE VEHICLE AND A HAPPY REPEAT CUSTOMER TO STEER CUSTOMERS TO YOUR BUSINESS.

5.)I NEVER MINE ADVICE TO MY CREW MEMBERS THIS WILL ENCOUNTER A TEAM EFFORT THAT TOGETHER WE STAND. I’M AGAINST DIVIDED WE FALL THAT’S BAD FOR MY EMPLOYERS BUSINESS AND ME.

~CERTIFICATES~

~CAIS~

~CERTIFIED ALLDATA INFORMATION SPECIALIST~

~ALL MAKES~

1.)DOMESTICS

2.(IMPORTS

3.)ASIAN

4.)EUROPEAN

5.) A1 ENGINE REPAIR

6.)A2 AUTOMATIC TRANSMISSION/TRANS AXLE

7.)A3 MANUAL DRIVE TRAIN & AXLES

8.)A4 STEERING & SUSPENSION

9.)A5 BRAKES

10.)A6 ELECTRONIC/ ELECTRICAL SYSTEM

11.)A7 HEATING & A/C

12.)A8 ENGINE PERFORMANCE

13.)L1 ASE CERTIFIED MASTER TECH

~BUMPER TO BUMPER CERTIFICATES~

~TRITON COLLEGE~

1.)ADVANCE CHARGING/ STARTING DIAGNOSIS

2.)DUAL TRACE LAB SCOPE DIAGNOSIS

3.)ELECTRONIC/ COMPUTER CONTROL IGNITIONS

~KENNEDY KING COLLEGE~

1.)ASSOCIATE DEGREE IN AUTOMOTIVE TECHNOLOGY

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