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Customer Technician

Location:
Nanuet, NY
Posted:
September 16, 2014

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Resume:

Denise T. Jackson

* ******** *****

Hempstead, NY 11550

516-***-**** (H)

516-***-**** (C)

acfzg5@r.postjobfree.com

OBJECTIVE:

Looking forward to obtaining an opportunity in a reputable company where

I can nurture and develop my experience and in turn help the organization

reach its own set goals.

EXPERIENCE:

WEP Intern, Nassau County Department of Health Early Intervention /

Office of Children with Special Needs Department

October 2012 – September 2013

Received, collected, opened, and stamped mail as it came in

Placed mail in EIOD Caseworkers and Supervisors mailboxes

Copied IFSP packets and mail them to parents and other prospective

agencies for the statuses of special needs children

Called agencies for additional information needed

Weatherization Trainee, United Way of Long Island

February 2012 – October 2012

Participated in a weatherization training program administered by the

United Way of Long Island.

Participated in skill development work shops that involve construction and

rehabilitation of affordable housing in Long Island neighborhoods.

Learning Energy Efficient Green building techniques to save energy in

homes.

Received hands on weatherization training in:

Insulation attics by blowing cellulose

Air sealing and installing spray foam in attics

Stapled baffles into the attics

Setting and laying down fiber glass in the attics

Mastic vent pipe

Participation in the proper set up and operating of a blower door test.

Received basic construction training

Conducted thermal imaging tests on a home to ascertain potential areas to

be sealed.

Received training in the proper operation of a Krendyl Machine to insulate

a home with dense pack cellulose.

Intern, Economic Opportunity Commission (EOC)

August 2008 - August 2009

Executed and typed business correspondence letters for clients.

Directed incoming client phone calls to the appropriate departments.

Prepared, arranged, and placed paperwork into the corresponding folders

for the department.

Assisted, greeted, and escorted clients to the appropriate

departments.

Marketing Representative, Centricomm

January 2008 – April 2008

Temporary position.

Conducted outbound calls to clients to follow up on mailings.

Conducted surveys with clients.

Intern, Hempstead Medical Office

May 2007 - September 2007

Labeled patient vital statistics.

Recorded necessary patient medical information onto their charts.

Performed EKG’s on clients.

Operated blood and urine centrifuge.

Conducted respiratory tests on patients.

Head Cashier, Target

September 2001 - March 2002

Utilized and engaged in using the POS system to perform cash and credit

transactions.

Responded to customer inquiries and issues with high levels of customer

service.

Maintained cleanliness of the store.

Restocked items to replenish inventory on the sales floor.

Pharmacy Technician, Shoprite Supermarkets Inc.

June 1996 - April 2001

Assisted pharmacist with ordering medications.

Assisted with filling customer prescriptions.

Transcribed patient information onto prescription labels.

Administered instructions on prescriptions labels to customers.

Processed point of sale cash and credit transactions.

Responded to customer inquiries and issues with high levels of customer

service.

Facilitated product identification for customers.

Rotated stock in the pharmacy to ensure expired medications where

removed.

CERTIFICATIONS

OSHA 10 (Occupational Safety & Health Administration) Certification

o

Career Institute of Health & Technology Certifications:

o

o National Healthcare Association Clinical Medical Assistant

Certification

o Clinical Phlebotomist Certification

o Clinical EKG Technician Certification

o St. Francis Long Island Division CPR/AED Technician Certification

Cornell University and Cooperative Extension of Nassau County’s Eat Smart New York Program

Certification of Completion (Dietary Aide)



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