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Customer Service Manager

Location:
Etobicoke, ON, Canada
Posted:
September 16, 2014

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Resume:

Joshua William Irons

** ******* ******

Cranston, RI 02910

401-***-****

acfzdr@r.postjobfree.com

SKILLS

Retail Sales Customer Service Excellence

Strong verbal and personal communication Organization and prioritization

Proficient with computers Merchandising & Stocking

EXPERIENCE

Subway. Providence, RI

Manager, September 2012 – Present

courteously prepared food to customer specifications, operated cash registers and apart from providing proficient customer

service jobs was assigned cleaning, stocking and food prep cleaned kitchen, restaurant, and restroom areas as well as stock

food and supplies.

Subway, Cranston, RI

Manager, February 2009 – September 2012

Subway, Providence, RI

Manager, August 2007 – December 2010

Hoss’s Steak And Sea House, Delmont, PAI

Assistant Chef, December 2008 – March 2009

Started as a dishwasher, eventually promoted to line cook, then assistant chef. Was in charge of preparing the kitchen to

open, and to close duties consisted of cleaning, preparing food and stocking essentials.

CVS Pharmacy, Providence, RI

Head Supervisor, March 2005 – June 2007

courteously greeted customers and efficiently processed transactions within busy, fast paced retail environments.

Operated cash register, scanners and computers to itemize and total customer purchases collected payments and

make change for cash transactions and balance drawer at the end of each shift. Assisted with store stocking,

floor sets and opening/closing procedures.

EDUCATION

Cranston East High School, Cranston, RI 2003 2007

CERTIFICATION

Food Safety Manager

Subway, Providence, RI

Expiration: 03/30/15

Developed and implemented various safety processes Ensured compliance to customer specifications for products.

Administered food safety measures and prepared reports.

Coordinated with various teams and resolved issues.

Provided training to employees as per requirement.

Designed programs and maintained sanitation through facility.

Prepared master cleaning schedule as per requirement.

Performed regular audit on various programs for effectiveness.



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