Stephen Burnside

**** ** ***** ****

Hillsboro, Oregon, U.S.A.

97123

503-***-****, acfzdq@r.postjobfree.com (home)

503-***-****, acfzdq@r.postjobfree.com (office)

Summary

As Senior Program Manager, I use my technical experience and communication skills to lead

new product development teams in the creation of products that generate a major portion of

the revenue and profit for our company. I encourage and guide the use of new and innovative

development methodologies to improve the quality and predictability of deliverables. From

requirements at concept phase to finished product and ongoing support, I manage the

activities of cross-functional teams that include Marketing, Product Management, Hardware

and Software Engineering, Quality and Test, Operations, Service, Customer Documenation,

Sourcing, and Industrial Design. I use my program management expertise and experience to

guide and mentor other program managers, and to help direct the evolution of our internal

processes.

Relevant employment history

Grass Valley USA LLC

April 1996

to Present

Aloclek Drive, Hillsboro (Oregon)

Senior Program Manager, Media Group

Lead cross-functional teams of 10 to 100 people that develop new products to

address core and adjacent markets for the business.

Guide teams through internal new product development processes and

milestones, ensuring that milestone criteria for feature planning, schedule, and

budget are reviewed and approved by management committees.

Manage core team to ensure that features, schedule, and budget are tracked,

and that any deviations are appropriately communicated.

Coordinate program activities across teams on four continents and six sites.

Participate in the product line’s management team as a key contrbutor to the

roadmap, and promote program and business needs in a highly matrixed

environment.

Gain personal experience in customer requirements and workflows by visiting

customer sites and actively engage key influencers in new product definition.

Prior to moving into a full-time Program Management role in 2003, I was the

Technical Publications manager for the product line, leading a team of eight

writers and illustrators in the creation of all levels of product documenation,

from SDK Manuals to User Guides and Service Manuals, including on-line

help.

Matrox Electronic Systems

May 1985

to April 1996

1055 St. Regis Blvd., Dorval (Quebec)

Technical Writing Leader, Video Group

Supervised a team of six writers, designing, creating, and editing

documentation of the company’s innovative PC-based video post-production

software, as well as a complete line of videographics hardware and software.

Acted as principal software and hardware resource person for all the

company’s technical writers, participating in the selection, initial training, and

ongoing support of Ventura Publisher, CorelDRAW, Windows, MS-DOS, UNIX,

Vax VMS, high-resolution graphics cards, printing technologies, and electronic

document delivery.

Introduced PC-based publishing systems, on-line help, CD and Web-based

delivery of electronic documenation,

Reported directly to the Group Director, and to the Vice President,

Engineering.

From hiring until 1988, worked as test technician, then led a production test

group, managing test hardware and software to ensure the ongoing quality of

the company’s video and graphics products.

Other employment

Various Aviation Companies

1978

to 1982

Québec and Ontario

Pilot, then Chief Pilot

Ran the day-to-day operations of several small aviation companies in Québec

and Ontario.

Flew single-engine bush airplanes on skis and floats.

Managed scheduling, customer relations, invoicing, collecting accounts

receivable, maintenance operations, and all the other tasks required to keep a

small company going.

Educational background

CEGEP Hauterive

October 1984

to May 1985

Baie-Comeau (Québec)

D.P.E.C. in Microprocessors

• Completed a Diploma course for electronics technicians specializing in the use

of microprocessors in circuit design

• In support of my application for permanent residence in the U.S.A., the U.S.

Department of Labor equated this and previous education to a Bachelor of

Electrical Engineering.

CEGEP Hauterive

September 1983

to October 1984

Baie-Comeau (Québec)

C.E.C. in Electronics

• Completed a Electronics Technician Certificate course, specializing in digital

circuits.

Québec Aviation

September 1977

to October 1978

Ancienne Lorette (Québec)

Commercial Pilot License

• Obtained a Canadian Commercial Pilot License at my expense while working

full time in a chemical factory.

McGill University

September 1971

to May 1974

Montréal (Québec)

• Left the Chemical Engineering faculty when I realized that I had started

University too young.

Québec High School

September 1967

to June 1971

Québec (Québec)

Secondary V

• Graduated with honors and awards at age 16.

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