Claudia E. Ramirez

**** ******** ******

213-***-****

Los Angeles, CA 90065

acfzcn@r.postjobfree.com

PROFESSIONAL SUMMARY

Five plus years of experience working as an administrative support

professional, customer service support and food services worker. Competent

office support assistance with excellent ability to work in a team

environment as well as independently. I am an excellent verbal communicator

with an ability to work productively with customers, all levels of

management, and professionals of all types.

TRADES / SKILLS

Administrative Assistant Customer Service Food Service

Record Management Quality and Assurance Food Preparation

Multiline Phones Customer Retention Safe Food Storage

Data Entry Exceeded Customer Food Sanitation

Expectations

SELECTED ACCOMPLISHMENTS

Administrative Assistant

. Worked with law professionals to prepare, file, and mail hundreds of

time sensitive legal documents such as appeals or motions.

. Performed office managerial duties including filing, recording

documents, answering phones and dealing with all levels of

correspondence.

. Developed the skills and experience necessary to work with office

partners and in-house legal counsel and assist them by providing

administrative support; office was comprised of scores of significant

members of the law firms.

Customer Service

. Implemented quality and assurance measures to ensure the highest level

of customer service possible resulting in increased sales and customer

satisfaction.

. Developed outstanding rapport with clients resulting in repeat

customers and long-term client relationships.

. Worked as part of a team to constantly exceed client expectations by

delivering the highest level of customer service possible and

delivering products promptly.

Food Service

. Worked with scores of co-workers and management to focus on restaurant

guests.

. Demonstrated exceptional ability to learn and follow all policies and

procedures regarding food handling and food safety as outlined by

management.

. Exceeded customer and management expectations by consistently

providing excellent service and performing all job duties.

WORK EXPERIENCE

ADC Attendant

2011 - 2012

Goodwill Industries

Greeted customers and donors while receiving donations. Maintained positive

relationship with customers by offering them a tax receipt for their

donations. Worked in a team maintaining a safe and clean environment

sorting, packing, and lifting heavy items.

Crew Member

2010 - 2011

Little Caesars

Worked as a part of the restaurant team to serve customers according to

preset guidelines over the phone and in person. Consistently prepared high

quality food products according to recipes and specifications as set forth

by the company. Maintained a clean work environment, adhering to all

cleanliness standards.

Claudia E. Ramirez 213-***-****

acfzcn@r.postjobfree.com

Reception & Kitchen

2010 - 2010

Cri-Help Socorro

Provided office support to a busy drug and alcohol rehab center by

answering phones, transferring calls, and taking messages when appropriate.

Filled in by helping in the kitchen utilizing experience with food handling

and preparation to serve meals to the residents.

Legal Office Assistant

2007 - 2008

Armida T. Bolton Law Firm

Coordinated with multiple professional office staff members in a busy law

office. Provided clerical support by answering phones, transferring calls,

and taking messages. Managed records and deadlines by filing and mailing

time sensitive documents for various court proceedings.

EDUCATION AND PROFESSIONAL DEVELOPMENT

John Muir Charter School - In progress

High School Diploma

Hannah's Gift - Biblical Studies Certificate- 2014

Awana Lifeline

M.E.R.I.T. - Life Skills - 2014

Anger Management, Domestic Violence, Substance Abuse

Contact this candidate