Dorothene Armstrong, RN

**** ********* ****

Apartment E262

Lanham, MD 20706

301-***-****

Profile

Nursing professional with case management and client service experience and

a Masters degree in Healthcare Administration.

2 Qualifications & Skills

. Certified Med Tech Instructor

. Over 8 years of supervisory and management experience

. Excellent interpersonal skills with patients, families, and

interdisciplinary team members

. Conducted assessments and admissions for new patients

. Provided case management services to assigned patients to ensure quality

of service

. Accurately maintained and updated medical records in medical systems and

files

. Consulted with patients and families to answer questions and concerns

. Educated patients on symptoms, diseases, and medications

. Developed nursing care plans involving patient and staff

. Scheduled medical staff to cover all shifts while minimizing labor costs

. Conducted performance review and feedback for staff

. Scheduled in service trainings and conducted staff education and training

. Coordinated patient care with interdisciplinary team and advocated for

the patient to ensure optimum outcomes

. Delegated to clinical support staff while ensuring patient safety

. Administered doctor prescribed medications and treatments in accordance

with approved nursing techniques, including infusion, IV therapy, and

phlebotomy

. Strong communication, leadership and problem solving skills

. Proficient with MS Windows and basic computer skills

Employment Experience

Washington Hospital Center 2010-

2012

Psychiatric Nurse

Global Nursing 2009-

2010

Nurse Case Manager

Hospice Washington 2007-

2009

Registered Nurse

Veterans Retirement Home 2006-

2008

Nursing Supervisor

Medlink Nursing Center 2000 -

2006

Nursing Supervisor Long Term Care/ Acute Care

Community Associates 1998-

2000

Nurse Consultant

3 Education

. Central Michigan University, La Plata, Michigan - Masters in Healthcare

Administration

Federal City College, Washington, DC - BS Nursing

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