Ashley Robinson

**** ***** ****

Las Vegas, NV 89139

Home: 702-***-**** Customer Service

acfz8u@r.postjobfree.com Offering an excellent record of customer c

volume environments that include…

Career Snapshot

Call Centers Retail Customer Ser

Seven years of commended

performance in key customer Key Skills

service. Communicating with

people outside the organization,

representing the organization to

customers, the public, and other

external sources. This information

can be exchanged in person, in

writing, or by telephone or e mail.

MS Office “power user” with

additional proficiencies in assorted

databases.

Computer Skills

Word, Excel, PowerPoint, Access,

Outlook, 72 wpm, Data Entry

Mission Statement

Strive to exceed customer/

employer expectations by

delivering second to none service.

Maintain customer service in all

initiatives and interactions, always

putting the customer first.

World Class Customer

Service

Service Orientation

Up Selling

Active Listening

WELLFLEET COMMUNICATION

Csr

Las Vegas

SALLY BEAUTY SUPPLY Customer Service, 2013 2014

Las Vegas

TPL Las Vegas, Customer Service Rep, High Volume

Call

Nevada Center 2013 to Current

PLD Henderson, Customer Service Rep, High Volume

Call

Las Vegas Center 2013 2013

ALLSTATE. Calumet City Office Assistant/Customer Service,

2005 to

IL 2011

SOUTHLAKE MALL Customer Service/ Receptionist 2010

Memphis, TN Randstad Staffing Agency

COMPUTERSHARE Chicago IL Cus

Call

AMERICALL Tinley park, IL Cus

Volu

MARSHALL FIELDS Calumet Cus

City, IL

Provided telephone, online and face to fac

within high volume call centers (handling a

inquiries daily), busy retail customer servi

investor services.

Education

Everest College Merrionette Park IL

Diploma Medical Assistant, 2008

National Personal Training Institute, 2012

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