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Customer Service Representative

Location:
Stafford, VA
Salary:
38,000
Posted:
September 17, 2014

Contact this candidate

Resume:

Lacey Huband

**** *** ****** **

Chocowinity, NC 27817

acfz5o@r.postjobfree.com

252-***-****

Objective: To find a position with a growing organization where my accounting skills, collection experience and

administration skills can be used in the work environment. Seek diversity and professional challenge with an

opportunity for advancement.

Key Skills

Office Management Accounts Payable/Receivable Records Management

Bookkeeping & Payroll General Ledger/Trial Balance Invoice Management

Reconciliation Customer Service Meeting & Event Planning

Billing & Collections Client Relations Front Desk Reception

Organized Time Management Detail Oriented

Experience

ROCK RIVER, INC. Amelia, VA 2010 to Present

Office Manager, Finance Officer, Project Coordinator

Rock River, Inc. is a spec/custom home builder in the Amelia area. During my time there I have been responsible

for handling the company accounting system, submitting tax information to CPA for tax preparation, creating

various financial reports for banks. Also responsible for general office activities and performing a variety of duties

which include handling accounts payable and accounts receivable, payroll, monthly financial reports, answering

and screening phone calls, writing and typing letters, as well as making use of the knowledge of systems and

procedures specific to Rock River, Inc. I am also responsible for project coordination. As Project Coordinator, I am

responsible for gathering the proper information to apply for zoning permits, health permits, building permits.

Also I am responsible that each county has the proper documents needed in order to for the project to receive a

Certificate of Occupancy once the final inspection has taken place. I submit the necessary information to banks for

construction loans, reviewing loan documents, and HUD 1 documents. I also work with the company’s designer on

each projects selections and specifications. Recently I started working with the company’s designer on designing

cabinet layouts for each project. Proficient in MS Word and Excel, experience with QuickBooks and Sage

Contractor.

TOWN OF CHOCOWINITY, Chocowinity, NC 2004 to 2010

Assistant Town Clerk, 2008 to 2010

Utility Clerk, 2004 to 2008

Handle multifaceted clerical tasks (e.g., data entry, filing, and records management) as the assistant to the Town

Clerk’s office. Responsible for general office activities and performing a variety of duties which include accepting

cash payments, monthly billing, accounts payable and accounts receivable, payroll, monthly financial reports,

taking minutes at board meetings, answering and screening phone calls, writing and typing letters, as well as

making use of the knowledge of systems and procedures specific to the Town. Proficient in MS Word and Excel.

CHECK INTO CASH, Greenville & Washington, NC 2000 to 2004

Office Manager, 2002 to 2004

Assistant Manager, 2001 to 2002

Customer Service Representative, 2000 to 2001

Process short term loans through a bank, worked as a cashier, handled customer collections in the form of

correspondence and phone calls. Responsible for performing collections on past due accounts in the range of

current to over 30 days delinquent in the local area. Functioned as primary liaison to customers and ensured a

consistently positive customer experience. Also handled customer complaints, submitted payroll & monthly

collection reports to main office and was responsible for marketing distribution for the local area.

THE CHILDREN’S HOUSE 1999 to 2000

Child Care Giver

Watched and cared for infants to 12 yrs of age. Completed daily lesson plans, supervised children in daily activities

and on field trips, and communicated with parents about the progress of their children.

Education

Beaufort County Community College, Washington, NC 2002 to Present

Majoring in Accounting

Chocowinity High School, Chocowinity, NC 1999

High School Diploma

References

Corey Morrissette, Owner

Rock River, Inc.

22020 Jetersville Rd

Jetersville, VA 23083

804-***-****

Angela Sereno, Division 1 Supervisor

Rock River, Inc.

22020 Jetersville Rd

Jetersville, VA 23083

804-***-****

Chris Shelton, Outside Sales

84 Lumber

2400 Station Rd

Richmond, VA 23234

804-***-****

William Topping, Outside Sales

Ferguson

2703 Ackley Ave

Richmond, VA 23228

804-***-****



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