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Manager Quality Assurance

Location:
Boston, MA
Posted:
September 17, 2014

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Resume:

L INDSAY J OHNSON

** ******* ****** ********, ** 02135

acfz32@r.postjobfree.com

617-***-****

PROFESSIONAL PHARMACIST

PharmD Clinical Trials Retail Management

Dedicated and knowledgeable Pharmacist with 6 years of experience in research and retail pharmacy management.

Exceptional performance as a self directed professional assessing the safe and effective use of prescription medication;

coupled with working in a faced paced environment as Pharmacy Manager. Skilled in collaborating and managing members

of the organization to achieve clinical and financial objectives. Instrumental in streamlining and improving processes,

enhancing productivity, and offering skilled research, assessment, and review.

Pharmacy Management Compliance Solid Communication

Leadership & Team Player Inventory Control MTM Trained

Problem Solver Operating Procedures Multitasker

ED UCAT ION & CRE DEN TI A LS

Northeastern University Boston MA 2008

Doctor of Pharmacy

Registered Pharmacist Massachusetts License #PH232427

American Heart Association BLS for Healthcare Providers (CPR and AED) Program

APhA Pharmacy Based Immunization Delivery Certificate

SELECTED CAREER HIGHLIGHTS

Exceptional performance in communication, presentation, and the ability to collaborate with all levels and members

of the organizational structure

Enhanced patient medication regimens through one on one counseling services while collaborating with Clinicians

Acknowledged in the development of home delivery programs at 2 locations; improved adherence and provided an unmet

service to the elderly population in the community

PROFESSIONAL EXPERIENCE

Member Services Representative

West Suburban YMCA Newton, MA August 2014 present

Lindsay Johnson Resume, Page 2

Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to

member retention

Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships

Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues

Clinical Trials Research Pharmacist

Massachusetts General Hospital Boston, MA June September 2013

Presented evidence based recommendations for protocol amendments to Investigational Review Board

Analyzed investigational brochures and clinical package inserts for completeness of drug label information

Established and maintained pharmacy files, dispensing instructions, and protocol database

Pharmacy Manager

Walgreens Pharmacy, Waltham, MA February 2011 – June 2013

Managed a staff of 10 team members responsible for processing over 200 prescriptions per day

Collaborated with patients and their physicians to resolve DURs to rectify gaps in care, drug interactions, and

improve cost savings

Identified high risk patients and provided drug information regarding the likelihood of adverse effects, drug

interactions, and proper administration

Continuously identified quality assurance issues with in the pharmacy department and provided initiatives for

improvement

Staff Pharmacist

Walgreens Pharmacy Metro West Boston, MA May 2008 February 2011

Supervised daily operations of the prescription filling process and monitored workflow

Lindsay Johnson Resume, Page 3

Provided drug information to diverse populations including geriatrics and pediatrics

Offered guidance and education to pharmacy interns developing their counseling and patient care skills



Contact this candidate